Enterprise Vault.cloud™ Archive Administration Help

Last Published:
Product(s): Enterprise Vault.cloud (Version Not Specified)
  1. Getting started with Archive Administration
    1.  
      About Enterprise Vault.cloud Archive Administration
    2.  
      Prerequisites for Archive Administration
    3.  
      Archive Administration web browser support
    4.  
      Signing in to Archive Administration
    5.  
      Signing out from Archive Administration
    6.  
      Resetting a forgotten password
    7.  
      Password policy
  2. Archive Overview
    1.  
      About the Archive Overview
    2.  
      Viewing the Full Archive Usage report
  3. Customer Dashboard
    1.  
      About customer dashboard
    2.  
      Viewing and exporting dashboard statistics details
  4. My Config
    1.  
      About the My Config page
    2.  
      About Services
    3.  
      Selecting the User Management options
    4. About Provisioning
      1.  
        Configuring the Personal.cloud deployment options
      2.  
        Configuring the administrator notification options
    5.  
      CloudLink Sync Summary
    6. About Managed Tags
      1.  
        Creating a managed tag
      2.  
        Assigning a managed tag to users
      3.  
        Changing the retention policy associated with a managed tag
      4.  
        Deleting a managed tag
    7. About Account Management
      1.  
        Searching for archive accounts
      2.  
        Using search filters
      3.  
        Creating an archive account
      4.  
        Viewing the details of an archive account
      5.  
        About the Account Details page
      6.  
        Editing an archive account
      7.  
        Deleting an archive account
      8.  
        Deploying users
      9.  
        Enabling services for existing Exchange Online archive accounts
      10.  
        Removing user access
      11.  
        Disabling bulk user accounts
      12.  
        Editing Mobile Web Access permission for existing archive accounts
      13.  
        Unlocking an archive account
      14.  
        Exporting archive account information
  5. Archive Collectors
    1.  
      About Archive Collectors
    2.  
      Adding new archive collectors
    3. About Exchange Online Archiving
      1.  
        Setting up modern authentication in Azure AD for Exchange Online sync
      2.  
        Configuring Exchange Online sync
      3.  
        About Exchange Online folder synchronization
      4.  
        Configuring Exchange Online folder synchronization
    4. About Bloomberg Archiving
      1.  
        Configuring the Bloomberg Sync
    5. About Microsoft Teams Archiving
      1.  
        Setting up modern authentication in Azure AD for Microsoft Teams synchronization
      2.  
        Enabling Microsoft Team service for customer
      3.  
        Configuring Microsoft Teams Sync
  6. Role Management
    1.  
      About Role Management
    2.  
      Editing the built-in administrator roles
    3.  
      Creating custom administrator roles
    4.  
      Assigning administrator roles to an archive account
    5.  
      Assigning the reviewer role to an archive account
    6.  
      Assigning several archive accounts for monitoring
  7. Policy Management
    1.  
      About Policy Management
    2.  
      Configuring archive options
    3.  
      Disabling account archiving
    4.  
      Configuring an advanced password policy
    5.  
      Configuring trusted networks for Enterprise Vault.cloud access
  8. Classification
    1.  
      About classification
    2.  
      Which emails get classified?
    3.  
      Steps for setting up classification
    4.  
      Accessing the Veritas Information Classifier
    5.  
      Enterprise Vault.cloud item properties for use in custom classification policies
  9. Import Data
    1.  
      About Import Data
    2.  
      Importing data into archives
  10. Authentication Management
    1.  
      Configuring the Enterprise Vault.cloud authentication service
    2.  
      Enabling the Authentication Settings permission for the Policy Manager role
    3.  
      Assigning the Policy Manager role to an administrator
    4.  
      Selecting an authentication method
    5.  
      Uploading a token-signing certificate
    6.  
      Validating the Identity Provider URL
    7.  
      Activating single sign-on
  11. AD FS Configuration Guide
    1.  
      Configuring AD FS to work with Enterprise Vault.cloud
    2.  
      Adding a relying party trust for Enterprise Vault.cloud
    3.  
      Generating a token-signing certificate
  12. Retention Management
    1.  
      About Retention Management
    2.  
      Configuring the default retention period
    3.  
      Creating a retention policy
    4.  
      Editing a retention policy
    5.  
      Deleting a retention policy
    6.  
      Associating a retention policy with a policy target
    7.  
      Disassociating a retention policy from a policy target
    8.  
      Enabling and disabling the storage expiry setting
    9.  
      Viewing the storage expiry status table
  13. Continuity Management
    1.  
      About Email Continuity
    2.  
      Email Continuity prerequisites
    3.  
      Configuring Email Continuity
    4.  
      Provisioning the Email Continuity service for your mail servers
    5.  
      Adding the Email Continuity IP ranges to your firewall and mail server allowlists
    6.  
      Updating your email security provider routing configuration
    7.  
      Testing the Email Continuity configuration
    8.  
      Managing Email Continuity
    9.  
      Email Continuity FAQ
  14. Reports Management
    1.  
      About Enterprise Vault.cloud reports and logs
    2.  
      Viewing the Activity Log
    3.  
      Viewing the Message Log
    4.  
      Viewing the Usage Log
    5.  
      Viewing the Usage Reports
    6.  
      Creating a Retention Log Report
    7.  
      Viewing the Mobile Browser Log
    8.  
      Viewing the Personal Browser Log
    9.  
      Viewing the Discovery Browser Log
    10.  
      Creating a Messaging Report
    11.  
      Creating a Personal Archive Report
    12.  
      Creating a Mobile Web Access Report
    13.  
      Creating a Discovery Archive Report
    14.  
      Creating a Mail Reassignment status report
  15. Notification Management
    1.  
      Usage notifications
    2.  
      Enabling or disabling usage notifications
    3.  
      Changing the usage notification threshold and frequency
    4.  
      Adding email addresses for usage notifications
    5.  
      Removing email addresses from usage notifications
  16. Personal.cloud Deployment for IBM Notes
    1.  
      Personal.cloud deployment for IBM Notes
  17. Archive Administration Updates in Previous Releases
    1.  
      About the updates for previous releases
  18. Archive Administration Known Issues
    1.  
      Archive Administration Known Issues

About Import Data

Every company has existing emails, whether located in active user mailboxes, personal stores, document management systems, or other communication libraries. You can consolidate some or all of these legacy email sources into your Archive. This section outlines the data import process, explaining how your company's legacy email can be transferred to the Archive correctly-- and in its entirety.

Legacy email refers to data sitting on local archives on desktops or laptops, email storage on servers, or email on backup tapes. By moving your legacy email into the Cloud Archive, you have a complete, living record of your past and present email history.

The legacy email has context, unlike active email that is saved into your Archive via journaling. A journaled message is captured in transit and saved in its original, pristine form, while legacy email may have been altered before it is placed in the Archive. Legacy messages have previously arrived within the user mailbox and may have been copied into a folder, forwarded to other recipients, or otherwise acted on by the user.

Messages may also have metadata fields altered when information is copied into .PST files. To capture the additional information of a legacy message, the import process into the Archive is entirely different than the transfer of journal email. During this process, all legacy email contextual elements are preserved.

You can import legacy email into the archive using Enterprise Vault.cloud Archive Administration. You can use the Import Data feature to import items into archives. You can upload items up to 12 GB per calendar year (January 1 to December 31). Over the period of one year, you may choose to upload an item of 12 GB in one go or upload multiple smaller items with a collective size of a maximum of 12 GB.

You need to collect the legacy email in the proper format from your email environment and then send-- either electronically or physically-- to Veritas for import into the archive in the following scenarios:

  • If the .PST file that you want to import is larger than 12 GB and less than 20 GB.

  • If the file format is .EML, .MSG, or .NSF

Guidelines to use the Import Data feature:

  • .PST file names should not contain commas. However, special or double-byte characters are allowed.

  • .PST files need to be 12 GB or less in size.

  • .PST files cannot be password protected.

  • Run scanpst.exe, a utility included with Microsoft® Outlook, to determine if your PST files are corrupt before uploading the data to ensure the ingestion of the PST's into the archive.

  • A message size limit of 50 MB is applicable for imported and journaled email messages. Any oversized messages will not be imported. A report is provided for any message that exceeds this limit.

  • Non-email items such as drafts, tasks, and calendar entries are not imported. Read receipts and calendar notice acceptances can be imported.

The Import Data feature is available for administrators of those customers for whom the Enable Import Data check-box is selected while creating or updating the customer. The users who have the Import Data privilege can view the Import Data option.

Note:

Summary and detailed report for the uploaded .PST files with the count and size of emails imported is available in the reports section of Manage Archive. See Creating a Messaging Report..