Enterprise Vault.cloud™ Archive Administration Help

Last Published:
Product(s): Enterprise Vault.cloud (Version Not Specified)
  1. Getting started with Archive Administration
    1.  
      About Enterprise Vault.cloud Archive Administration
    2.  
      Prerequisites for Archive Administration
    3.  
      Archive Administration web browser support
    4.  
      Logging in to Archive Administration
    5.  
      Changing your password
  2. Archive Overview
    1.  
      About the Archive Overview
    2.  
      Viewing the Full Archive Usage report
  3. My Config
    1.  
      About the My Config page
    2.  
      About Services
    3.  
      Selecting the User Management options
    4.  
      Configuring Office 365 Sync
    5.  
      Creating a custom role group for the Office 365 Sync account
    6. About Office 365 mailbox delegation permissions synchronization
      1.  
        Requirements for delegation permissions synchronization
      2.  
        Effects of synchronized mailbox delegation permissions
      3.  
        Conditions that cause the removal of all delegate access to an archive account
      4.  
        About the synchronization of delegation permissions with a scheduled sync
    7. About Provisioning
      1.  
        Configuring the Office 365 Sync provisioning options
      2.  
        Configuring the Personal.cloud deployment options
      3.  
        Configuring the administrator notification options
    8.  
      About Office 365 synchronizations
    9.  
      Running and scheduling Office 365 synchronization events
    10.  
      Office 365 Sync reporting
    11.  
      Viewing the Office 365 Sync summary and reports
    12.  
      CloudLink Sync Summary
    13. About Managed Tags
      1.  
        Creating a managed tag
      2.  
        Assigning a managed tag to users
      3.  
        Changing the retention policy associated with a managed tag
      4.  
        Deleting a managed tag
    14. About Account Management
      1.  
        Searching for archive accounts
      2.  
        Using search filters
      3.  
        Creating an archive account
      4.  
        Viewing the details of an archive account
      5.  
        About the Account Details page
      6.  
        Editing an archive account
      7.  
        Deleting an archive account
      8.  
        Deploying users
      9.  
        Removing user access
      10.  
        Editing Mobile Web Access permission for existing archive accounts
      11.  
        Unlocking an archive account
      12.  
        Exporting archive account information
  4. Archive Collectors
    1.  
      About Archive Collectors
    2. About Lync On-Premises Archiving
      1.  
        Enabling and disabling the Lync On-Premises Archiving feature
    3. About Bloomberg Archiving
      1.  
        Bloomberg Settings
      2.  
        Upload a token-signing certificate
      3.  
        The History panel
  5. Role Management
    1.  
      About Role Management
    2.  
      Editing the built-in administrator roles
    3.  
      Creating custom administrator roles
    4.  
      Assigning administrator roles to an archive account
    5.  
      Assigning the reviewer role to an archive account
  6. Policy Management
    1.  
      About Policy Management
    2.  
      Configuring archive options
    3.  
      Disabling account archiving
    4.  
      Configuring an advanced password policy
    5.  
      Configuring trusted networks for Enterprise Vault.cloud access
  7. Classification
    1.  
      About classification
    2.  
      Which emails get classified?
    3.  
      Steps for setting up classification
    4.  
      Accessing the Veritas Information Classifier
    5.  
      Enterprise Vault.cloud item properties for use in custom classification policies
  8. Import Data
    1.  
      About Import Data
    2.  
      Importing data into archives
  9. Authentication Management
    1.  
      Configuring the Enterprise Vault.cloud authentication service
    2.  
      Enabling the Authentication Settings permission for the Policy Manager role
    3.  
      Assigning the Policy Manager role to an administrator
    4.  
      Selecting an authentication method
    5.  
      Uploading a token-signing certificate
    6.  
      Validating the Identity Provider URL
    7.  
      Activating single sign-on
  10. AD FS Configuration Guide
    1.  
      Configuring AD FS to work with Enterprise Vault.cloud
    2.  
      Adding a relying party trust for Enterprise Vault.cloud
    3.  
      Generating a token-signing certificate
  11. Retention Management
    1.  
      About Retention Management
    2.  
      Configuring the default retention period
    3.  
      Creating a retention policy
    4.  
      Editing a retention policy
    5.  
      Deleting a retention policy
    6.  
      Associating a retention policy with a policy target
    7.  
      Disassociating a retention policy from a policy target
    8.  
      Enabling and disabling the storage expiry setting
    9.  
      Viewing the storage expiry status table
  12. Continuity Management
    1.  
      About Email Continuity
    2.  
      Email Continuity prerequisites
    3.  
      Configuring Email Continuity
    4.  
      Provisioning the Email Continuity service for your mail servers
    5.  
      Adding the Email Continuity IP ranges to your firewall and mail server whitelists
    6.  
      Updating your email security provider routing configuration
    7.  
      Testing the Email Continuity configuration
    8.  
      Managing Email Continuity
    9.  
      Email Continuity FAQ
  13. Reporting and Notifications
    1.  
      About Enterprise Vault.cloud reports and logs
    2.  
      Viewing the Activity Log
    3.  
      Viewing the Message Log
    4.  
      Viewing the Usage Log
    5.  
      Viewing the Usage Reports
    6.  
      Creating a Retention Log Report
    7.  
      Viewing the Mobile Browser Log
    8.  
      Viewing the Personal Browser Log
    9.  
      Viewing the Discovery Browser Log
    10.  
      Creating a Messaging Report
    11.  
      Creating a Personal Archive Report
    12.  
      Creating a Mobile Web Access Report
    13.  
      Creating a Discovery Archive Report
    14.  
      Usage notifications
    15.  
      Enabling or disabling usage notifications
    16.  
      Changing the usage notification threshold and frequency
    17.  
      Adding email addresses for usage notifications
    18.  
      Removing email addresses from usage notifications
  14. Personal.cloud Deployment for IBM Notes
    1.  
      Personal.cloud deployment for IBM Notes
  15. Archive Administration Updates in Previous Releases
    1.  
      About the updates for previous releases
    2.  
      March 2017 updates
    3.  
      August 2016 updates
    4.  
      May 2016 updates
    5.  
      January 2016 updates
    6.  
      December 2015 updates
    7.  
      November 2015 updates
    8.  
      August 2015 updates
    9.  
      May 2015 updates
    10.  
      February 2015 updates
    11.  
      November 2014 updates
    12.  
      August 2014 updates
    13.  
      May 2014 updates
    14.  
      November 2013 updates
    15.  
      July 2013 updates
    16.  
      May 2013 updates
    17.  
      February/March 2013 updates
    18.  
      November 2012 updates
    19.  
      May 2012 updates
    20.  
      March 2012 updates
    21.  
      January/February 2012 updates
    22.  
      January 2012 updates
  16. Archive Administration Known Issues
    1.  
      Archive Administration Known Issues

About Import Data

Every company has existing emails, whether located in active user mailboxes, personal stores, document management systems, or other communication libraries. You can consolidate some or all of these legacy email sources into your Archive. This section outlines the data import process, explaining how your company's legacy email can be transferred to the Archive correctly-- and in its entirety.

Legacy email refers to data sitting on local archives on desktops or laptops, email storages on servers, or email on backup tapes. By moving your legacy email into the Cloud Archive, you have a complete, living record of your past and present email history.

The legacy email has context, unlike active email that is saved into your Archive via journaling. A journaled message is captured in transit and saved in its original, pristine form, while legacy email may have been altered before it is placed in the Archive. Legacy messages have previously arrived within the user mailbox and may have been copied into a folder, forwarded to other recipients, or otherwise acted on by the user.

Messages may also have metadata fields altered when information is copied into .PST files. To capture the additional information of a legacy message, the import process into the Archive is entirely different than the transfer of journal email. During this process, all legacy email contextual elements are preserved.

You can import legacy email into the archive using Enterprise Vault.cloud Archive Administration. You can use the Import Data feature to import items into archives. You can upload items up to 1 GB per month. Over the period of one month, you may choose to upload an item of 1 GB in one go or upload multiple smaller items with a collective size of a maximum of 1 GB.

You need to collect the legacy email in the proper format from your email environment and then send-- either electronically or physically-- to Veritas for import into the archive in the following scenarios:

  • If the .PST file that you want to import is larger than 1 GB and less than 20 GB.

  • If the file format is .EML, .MSG, or .NSF

Guidelines to use the Import Data feature:

  • .PST file names should not contain commas, special or double-byte characters.

  • .PST files need to be 1 GB or less in size.

  • .PST files cannot be password protected.

  • Run scanpst.exe, a utility included with Microsoft® Outlook, to determine if your PST files are corrupt before uploading the data to ensure the ingestion of the PST's into the archive.

  • A message size limit of 50 MB is applicable for imported and journaled email messages. Any oversized messages will not be imported. A report is provided for any message that exceeds this limit.

  • Non-email items such as drafts, tasks, and calendar entries are not imported. Read receipts and calendar notice acceptances can be imported.