Veritas Support is committed to help you become successful with your Veritas products and services across cloud, on-premises, and hybrid cloud platforms. Our team of experts helps ensure your success by consistently providing positive outcomes to your support experience and needs.
Getting started with Veritas support
Licensing and Entitlements
Gain a high-level introduction to managing your product entitlements.
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Chat is available in English only.
Chat is currently not available. Please check back on Monday when our supported chat hours begin.
Please select from the list below to check availability.
Only chat-supported case types are listed.
Hours of operation: 24 hours per day, depending on agent availability.
Only chat-supported cases are listed.
Technical Chat Support is only available for the Backup Exec Product Family. Hours of operation: Monday-Friday: 24 hours per day.
Only chat-supported request types are listed.
Only chat-supported products are listed.
Veritas Backup Exec Technical Support is extending Chat service hours to 24 x 5 (Monday to Friday) providing enhanced flexibility for our Customers. For faster resolution, all low severity issues will be handled in chat, where business operations have not been adversely affected, or for enhancement requests. For responsive support, start a Chat now.