Due to Tropical Storm Nicole, you may experience longer than normal hold times when contacting us via phone. Please access our web resources at veritas.com/support. There you can research an issue, check case status, update your case, or submit a new case. We apologise for any inconvenience, and thank you for your patience.
How can we help?
Use one of our support options below to seek assistance from Veritas.
Hours of operation and contact numbers
For companies with Essential or Business Critical Service Support, phone support is always available in English 24x7.
For Enterprise Vault.cloud contact number, click here.
Get the support you need
Get the support you need with us by chatting with us, opening a support case, or managing your existing support cases.
Veritas Verified Support
If dialing into Veritas Verified Support, provide your Veritas Verified Support ID so that you will be placed in the correct queue and will receive US-based Technical Support.
If you do not know your VVS Support ID, refer to this article: How to Locate Support Entitlement Information (veritas.com).