Support Fundamentals

Explore Veritas Support

Veritas Support is committed to help you become successful with your Veritas products and services across cloud, on-premises, and hybrid cloud platforms. Our team of experts helps ensure your success by consistently providing positive outcomes to your support experience and needs.

Getting started with Veritas support

Licensing and Entitlements

Gain a high-level introduction to managing your product entitlements.

Self-help Resources

Learn about our support resources you can utilize to troubleshoot your products.

Accessing My Software

Learn how to download your software through the Veritas Entitlement Management System [VEMS].

How to Contact Support

Learn about the various ways in which you can contact support.

 

Getting started with Veritas BCS support

Business Critical Services (BCS)

Learn about BCS enhanced support solutions.

BCS Global Handbook

Learn about our support resources you can utilize to troubleshoot your products.

BCS Proactive Support Services

BCS Premier Proactive Support Options across products.

BCS Covered Products

BCS Premier and BCS Remote Product Specialist (RPS) software coverage.

Have questions?