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Support News
Security alerts
Support Letter to Globanet Customers
Veritas is pleased to announce that it has acquired Globanet, a leading provider of comprehensive compliance and intelligent communications solutions to enterprises. We remain steadfastly committed to further developing and enhancing our portfolio to meet your evolving business needs – and our objective with this acquisition is to provide you with access to Veritas’ strong portfolio of digital compliance and governance offerings to give you native visibility into over 80 new content sources.
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Veritas Earns 2019 NorthFace Scoreboard Award for Delivering ‘World-Class’ Customer Service
Veritas Technologies has received the 2019 NorthFace Scoreboard award for excellence in customer service. The NorthFace ScoreBoard Award is widely recognized as the most prestigious award for customer service excellence due to its unique customer only vote criteria. This is the third consecutive year Veritas has earned this award.
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Downloading software updates now requires active maintenance
Recent changes to the Veritas Download Center have changed who is able to download software.
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Introducing VEMS Self Service
Veritas Entitlement Management System (VEMS) users are now able to request account access, license certificate reprints, and privilege changes directly within VEMS.
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Updated Downloads Center
We have now made it even easier to find your Veritas Product Downloads! Find full installers and updates for Veritas products in a single place with a completely redesigned experience.
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NetBackup 8.2 plugin for MongoDB now available!
Veritas Technologies now offers NetBackup 8.2 plugin for MongoDB to enable data protection of various MongoDB environments.
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Veritas Support Named One Of 10 Best Support Websites
Veritas Technologies is pleased to announce that the Veritas Support website has been named a 2019 winner in the annual Ten Best Web Support Sites competition sponsored by the Association of Support Professionals (ASP).
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Streamline your support experience with Veritas Quick Assist
Veritas Quick Assist collects data to identify potential issues and facilitates the transfer of evidence directly to technical support.
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Knowledge base
Documentation
2020-10-18 - Veritas Access Release Notes
2020-10-16 - Veritas NetBackup™ Appliance High Availability Reference Guide : v3.3.0.1
2020-10-16 - Veritas Access Release Notes : v7.4.2
2020-10-16 - NetBackup 8.3 external KMS video : v8.3
2020-10-15 - BYO Universal Share Configuration - NetBackup 8.3 and 8.3.0.1 : v8.3.0.1, 8.3
Technical alerts
