Product life cycle information for appliance hardware

Product life cycle information for appliance hardware

Article: 100045773
Last Published: 2019-06-24
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Product(s):

Description

If you have additional questions or need assistance please contact your reseller or Veritas Sales/Customer Care.

 

Access Appliance Hardware

This chart shows the end of support information for the Access Appliance hardware.

Model Start of Sale End of Sale End of Support Life (EOSL)
3340 2018-03-04 TBD TBD

 

Backup Exec Appliance Hardware

This chart shows the end of support information for the Backup Exec Appliance hardware.

Model Start of Sale End of Sale End of Support Life (EOSL)
3600    
2019-11-07

 

Flex Appliance Hardware

This chart shows the end of support information for the Flex Appliance hardware.

Model Start of Sale End of Sale End of Support Life (EOSL)
5150 2019-12-02 TBD TBD
5340 2017-11-06 TBD
TBD

 

NetBackup Appliance Hardware

This chart shows the end of support information for the NetBackup Appliance hardware.

Model Start of Sale End of Sale End of Support Life (EOSL)
5000 2010-10-04 2012-03-01 2017-01-20
5020 2011-02-07 2013-05-06 2018-05-21
5030 2013-05-06 2015-12-01 2020-12-31
5200 2010-12-01 2012-04-01 2017-01-20
5220 2011-07-01 2013-08-05 2018-08-14
5230 2013-05-06 2016-12-31 2022-01-31
5240 2016-07-04 TBD TBD
5330 2015-03-02 2018-06-30 2023-08-30
5340  2017-11-06 TBD TBD 

 

Velocity Appliance Hardware

This chart shows the end of support information for the Velocity Appliance hardware.

Model Start of Sale End of Sale End of Support Life (EOSL)
7330 2017-08-05  
2023-04-02

 

*Appliance Models must have both an active support contract for the appliance as well as an active support contract for a SUPPORTED software version in order to receive full technical support. Appliances with active support contracts with EOSL software may receive limited hardware support (best effort diagnosis, field service hardware replacement/repair) only.

 

Veritas Product Life Cycle (End of Life) Policy can be found at https://www.veritas.com/content/support/en_US/terms/support-fundamentals.html
 
 

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