Veritas Product Life Cycle (End of Life) Policy can be found here
Description
Listing of important Product Life Cycle dates for Appliances hardware.
Access Appliance Hardware
| Model | Start of Sale | End of Sale | End of Support Life (EOSL) |
| 3340 | 2018-03-04 | 2022-08-01 | 2027-08-01 |
| 3350 | 2022-05-02 | 2024-06-01 | 2029-06-01 |
| 3360 | 2024-02-19 | TBD | TBD |
- Access Appliance 3340 storage expansion shelves end of sale (EOS) date is July 31st, 2024. This is the last date on which Veritas can accept a purchase order for the 3340 storage expansion shelf.
- Access Appliance 3350 storage expansion shelves end of sale (EOS) date is January 1st, 2026. This is the last date on which Veritas can accept a purchase order for the 3350 storage expansion shelf.
Flex Appliance Hardware
| Model | Start of Sale | End of Sale | End of Support Life (EOSL) |
| 5340 | 2017-11-06 | 2021-09-30 | 2026-10-31 |
5150 |
2019-12-02 |
2023-12-31 |
2028-12-31 |
| 5350 | 2021-06-11 | 2023-11-06 | 2028-12-31 |
| 5250 | 2021-06-11 | 2023-12-31* | 2028-12-31** |
| 5260 | 2023-07-13 | TBD | TBD |
| 5360 | 2023-07-13 | TBD | TBD |
*Flex 5250 End of Sale extended to July 26, 2024 while supplies last. This is the last date on which Veritas can accept a purchase order for a Flex 5250 appliance.
**Flex 5250 End of Support Life extended to July 26, 2029 or five years from ship date of last available Flex 5250 in inventory, whichever is earlier.
- Flex Appliance 5340 storage expansion shelves end of sale (EOS) date is March 30th, 2023. This is the last date on which Veritas can accept a purchase order for the 5340 storage expansion shelf.
- Flex Appliance 5250 and 5350 storage expansion shelves end of sale (EOS) date is June 30th, 2025. This is the last date on which Veritas can accept a purchase order for the 5250 or 5350 storage expansion shelf.
NetBackup Appliance Hardware
| Model | Start of Sale | End of Sale | End of Support Life (EOSL) |
| 5000 | 2010-10-04 | 2012-03-01 | 2017-01-20 |
| 5020 | 2011-02-07 | 2013-05-06 | 2018-05-21 |
| 5030 | 2013-05-06 | 2015-12-01 | 2020-12-31 |
| 5200 | 2010-12-01 | 2012-04-01 | 2017-01-20 |
| 5220 | 2011-07-01 | 2013-08-05 | 2018-08-14 |
| 5230 | 2013-05-06 | 2016-12-31 | 2022-01-31 |
| 5240 | 2016-07-04 | 2020-09-30 | 2025-10-31 |
| 5330 | 2015-03-02 | 2018-06-30 | 2023-08-30 |
| 5340 | 2017-11-06 | 2021-09-30 | 2026-10-31 |
| 5250* | 2020-05-20 | 2023-12-31** | 2028-12-31*** |
| 5350* | 2021-05-17 | 2023-11-06 | 2028-12-31 |
*5250/5350 are the final hardware models for standard NetBackup Appliances. For future hardware options, see the Flex Appliances listed in the matrix above.
*NetBackup Virtual Appliance (NBVA) final version support can be found in the article 100061312.
**NetBackup 5250 End of Sale extended to June 30, 2024 while supplies last.
***NetBackup 5250 End of Support Life extended to June 30, 2029 or five years from ship date of last available 5250 in inventory, whichever is earlier.
- NetBackup Appliance 3.3.0.x is the final release supported on 5230
- NetBackup Appliance 5.0.0.1 is the final release supported on 5330
- Expansion shelves are not interchangeable between product models.
- NetBackup 5240 storage expansion shelves end of sale (EOS) date is June 1st, 2022. This is the last date on which Veritas can accept a purchase order for the 5240 storage expansion shelf.
- NetBackup 5340 storage expansion shelves end of sale (EOS) date is March 30th, 2023. This is the last date on which Veritas can accept a purchase order for the 5340 storage expansion shelf.
- NetBackup 5250 and 5350 storage expansion shelves end of sale (EOS) date is June 30th, 2025. This is the last date on which Veritas can accept a purchase order for the 5250 or 5350 storage expansion shelf.
Velocity Appliance Hardware
| Model | Start of Sale | End of Sale | End of Support Life (EOSL) |
| 7330 | 2017-08-05 | 2023-04-02 |
*Appliance Models must have both an active support contract for the appliance as well as an active support contract for a SUPPORTED software version in order to receive technical support. Please see the Veritas Appliance Support Policy for additional information. Appliances with active support contracts with EOSL software may receive limited hardware support (best effort diagnosis, field service hardware replacement/repair) only. Appliances that have reached 5 years past ship-date require Extended Appliance Support in order to be eligible for technical support.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.