The Veritas Support Portal will be undergoing scheduled maintenance.
Our customer portal is performing planned maintenance during the following period:
June 09, 2023, 06:00 PM PST - June 09, 09:30 PM PST [UTC-08:00]
Case management: From June 09, 06:00 PM PST to 09:30 PM PST (~210 mins)
We apologize for the inconvenience.
If you are a Veritas customer / partner and require additional assistance, For urgent or severity 1 issues: please Contact Us by phone.
Otherwise, please check back after the maintenance window.
Hello! We noticed that while you have a Veritas Account, you aren't yet registered to manage cases and use chat. Contact us for help registering your account
Chat is available in English only.
Chat is currently not available. Please check back on Monday when our supported chat hours begin.
Please select from the list below to check availability.
Only chat-supported case types are listed.
Hours of operation: 24 hours per day, depending on agent availability.
Only chat-supported cases are listed.
Technical Chat Support is only available for the Backup Exec Product Family. Hours of operation: Monday-Friday: 24 hours per day.
Only chat-supported request types are listed.
Only chat-supported products are listed.
Veritas Backup Exec Technical Support is extending Chat service hours to 24 x 5 (Monday to Friday) providing enhanced flexibility for our Customers. For faster resolution, all low severity issues will be handled in chat, where business operations have not been adversely affected, or for enhancement requests. For responsive support, start a Chat now.