Important Update – Cohesity Support Has Moved!
Effective November 10, 2025, at 12:00 a.m. PT, all support requests for Cohesity products—including
NetBackup, Appliances, NetInsights Console, IT Analytics, and Alta SaaS Protection are now managed through the unified Cohesity Support Portal.
If you previously had an account on the Veritas Support Portal, please check your email for instructions to access the Cohesity Support Portal.
For Backup Exec, Enterprise Vault, InfoScale, Alta Archiving, and other Arctera products, you’re in the right place - case management remains available here.
| Case number | Contact Name | Severity | Case type | Request type | Subject | Updated | Status | Customer |
|---|