Enterprise Vault.cloud™ Archive Administration Help

Last Published:
Product(s): Enterprise Vault.cloud (Version Not Specified)
  1. Getting started with Archive Administration
    1.  
      About Enterprise Vault.cloud Archive Administration
    2.  
      Prerequisites for Archive Administration
    3.  
      Archive Administration web browser support
    4.  
      What's new in this release
    5.  
      Signing in to Archive Administration
    6.  
      Signing out from Archive Administration
    7.  
      Resetting a forgotten password
    8.  
      Password policy
  2. Archive Overview
    1.  
      About the Archive Overview
    2.  
      Viewing the Full Archive Usage report
  3. Customer Dashboard
    1.  
      About customer dashboard
    2.  
      Viewing and exporting dashboard statistics details
  4. My Config
    1.  
      About the My Config page
    2.  
      About Services
    3.  
      Selecting the User Management options
    4. About Provisioning
      1.  
        Configuring the Personal.cloud deployment options
      2.  
        Configuring the administrator notification options
    5.  
      CloudLink Sync Summary
    6. About Managed Tags
      1.  
        Creating a managed tag
      2.  
        Assigning a managed tag to users
      3.  
        Changing the retention policy associated with a managed tag
      4.  
        Deleting a managed tag
    7. About Account Management
      1.  
        Searching for archive accounts
      2.  
        Using search filters
      3.  
        Creating an archive account
      4.  
        Viewing the details of an archive account
      5.  
        About the Account Details page
      6.  
        Editing an archive account
      7.  
        Deleting an archive account
      8.  
        Deploying users
      9.  
        Enabling services for existing Exchange Online archive accounts
      10.  
        Removing user access
      11.  
        Disabling bulk user accounts
      12.  
        Editing Mobile Web Access permission for existing archive accounts
      13.  
        Unlocking an archive account
      14.  
        Exporting archive account information
  5. Archive Collectors
    1.  
      About Archive Collectors
    2.  
      Adding new archive collectors
    3. About Exchange Online Archiving
      1.  
        Setting up modern authentication in Azure AD for Exchange Online sync
      2.  
        Configuring Exchange Online sync
      3.  
        About Exchange Online folder synchronization
      4.  
        Prerequisite for migrating Exchange Online Users configured with Folder Sync to Exchange Online Folder Synchronization
      5.  
        Configuring Exchange Online folder synchronization
    4. About Bloomberg Archiving
      1.  
        Configuring the Bloomberg Sync
    5. About Microsoft Teams Archiving
      1.  
        Registering a Microsoft Azure App for Teams Collector
      2.  
        Requesting access to protected APIs in Microsoft Graph
      3.  
        Enabling Microsoft Team service for customer
      4.  
        Configuring Microsoft Teams Sync
    6. About OneDrive for Business Archiving
      1.  
        Registering a Microsoft Azure App for OneDrive for Business Collector
      2.  
        Enabling the OneDrive for Business service for customer
      3.  
        Configuring OneDrive for Business Sync
  6. Role Management
    1.  
      About Role Management
    2.  
      Editing the built-in administrator roles
    3.  
      Creating custom administrator roles
    4.  
      Assigning administrator roles to an archive account
    5.  
      Assigning the reviewer role to an archive account
    6.  
      Assigning several archive accounts for monitoring
  7. Policy Management
    1.  
      About Policy Management
    2.  
      Configuring archive options
    3.  
      Disabling account archiving
    4.  
      Configuring an advanced password policy
    5.  
      Configuring trusted networks for Enterprise Vault.cloud access
  8. Classification
    1.  
      About classification
    2.  
      Which emails get classified?
    3.  
      Steps for setting up classification
    4.  
      Accessing the Veritas Information Classifier
    5.  
      Enterprise Vault.cloud item properties for use in custom classification policies
  9. Import Data
    1.  
      About Import Data
    2.  
      Importing data into archives
  10. Authentication Management
    1.  
      Configuring the Enterprise Vault.cloud authentication service
    2.  
      Enabling the Authentication Settings permission for the Policy Manager role
    3.  
      Assigning the Policy Manager role to an administrator
    4.  
      Selecting an authentication method
    5.  
      Uploading a token-signing certificate
    6.  
      Validating the Identity Provider URL
    7.  
      Activating single sign-on
  11. AD FS Configuration Guide
    1.  
      Configuring AD FS to work with Enterprise Vault.cloud
    2.  
      Adding a relying party trust for Enterprise Vault.cloud
    3.  
      Generating a token-signing certificate
  12. Retention Management
    1.  
      About Retention Management
    2.  
      Configuring the default retention period
    3.  
      Creating a retention policy
    4.  
      Editing a retention policy
    5.  
      Deleting a retention policy
    6.  
      Associating a retention policy with a policy target
    7.  
      Disassociating a retention policy from a policy target
    8.  
      Enabling and disabling the storage expiry setting
    9.  
      Viewing the storage expiry status table
  13. Continuity Management
    1.  
      About Email Continuity
    2.  
      Email Continuity prerequisites
    3.  
      Configuring Email Continuity
    4.  
      Provisioning the Email Continuity service for your mail servers
    5.  
      Adding the Email Continuity IP ranges to your firewall and mail server allowlists
    6.  
      Updating your email security provider routing configuration
    7.  
      Testing the Email Continuity configuration
    8.  
      Managing Email Continuity
    9.  
      Email Continuity FAQ
  14. Reports Management
    1.  
      About Enterprise Vault.cloud reports and logs
    2.  
      Viewing the Activity Log
    3.  
      Viewing the Message Log
    4.  
      Viewing the Usage Log
    5.  
      Viewing the Usage Reports
    6.  
      Creating a Retention Log Report
    7.  
      Viewing the Mobile Browser Log
    8.  
      Viewing the Personal Browser Log
    9.  
      Viewing the Discovery Browser Log
    10.  
      Creating a Messaging Report
    11.  
      Creating a Personal Archive Report
    12.  
      Creating a Mobile Web Access Report
    13.  
      Creating a Discovery Archive Report
    14.  
      Creating a Mail Reassignment status report
  15. Notification Management
    1.  
      Usage notifications
    2.  
      Enabling or disabling usage notifications
    3.  
      Changing the usage notification threshold and frequency
    4.  
      Adding email addresses for usage notifications
    5.  
      Removing email addresses from usage notifications
  16. Personal.cloud Deployment for IBM Notes
    1.  
      Personal.cloud deployment for IBM Notes
  17. Archive Administration Updates in Previous Releases
    1.  
      About the updates for previous releases
  18. Archive Administration Known Issues
    1.  
      Archive Administration Known Issues

About the Account Details page

If you view the details of an archive account, the account details page displays a number of panels that provide information about the account.

The Archive Detail panel

The Archive Detail panel contains the following details for the archive account:

Email Address

The primary email address for the user.

First Name

The first name of the user.

Last Name

The last name of the user.

User Name

By default Archive Administration uses the email address as the user name.

Time Zone

The time zone that Enterprise Vault.cloud uses for the user.

Role

The role that is currently configured for this archive account.

The Status, Services, and Archive Aliases panel

The Status, Services, and Archive Aliases panel displays the current status of the archive account, the Enterprise Vault.cloud services that are currently configured for it, and the account's email aliases.

Note:

A red External flag next to the Status heading indicates that the archive account is an external reviewer.

The Status section shows the following information about the status of the account:

Account

Indicates whether the account is in an enabled or disabled state.

Login

Indicates whether Enterprise Vault.cloud logins for the account are unlocked or locked.

Archiving

Indicates whether archiving is enabled or disabled.

Folder Sync

Indicates whether the Folder Sync feature is enabled or disabled.

The Services section indicates which Enterprise Vault.cloud services the account is enabled for:

service availability check icon

Indicates that the service is enabled for the account.

The Archive Aliases section lists all the archive alias email addresses for the account, and the date at which each alias was created.

primary administrator star icon

Indicates that this email address is the primary administrator account.

The Delegate Access panel

The Delegate Access panel appears if one or more users or mail-enabled security groups has synchronized delegate access permissions for the archive account.

Note the following:

  • At this release, Enterprise Vault.cloud can synchronize the delegate permissions that are set on Exchange on-premises mailboxes and Exchange Online mailboxes. The Exchange or Exchange Online administrator typically sets these permissions. Enterprise Vault.cloud does not synchronize the delegate access to mailbox folders that users can set from Outlook.

  • For Exchange on-premises mailboxes the synchronization of delegation permissions requires CloudLink version 4.0. For more information, see the CloudLink Administration Guide.

  • For Exchange Online mailboxes the delegation permissions synchronization is controlled through the Mailbox Delegation Permissions settings on the Exchange Online Config page of Archive Administration.

The Delegate Access panel shows:

  • The delegate users and mail-enabled security groups that have synchronized delegate access permissions for the archive account.

  • For each of delegate, which delegate access permissions are granted in Enterprise Vault.cloud.

    The following icons indicate whether a delegate archive access permission is granted:

    Occluded circle icon for delegate access

    Indicates that the permission is granted in Enterprise Vault.cloud

    Unoccluded circle icon for delegate access

    Indicates that the permission is not granted in Enterprise Vault.cloud

The following tables list the delegate archive access permissions, and their effect in Enterprise Vault.cloud.

Table: Effect of delegate archive access permissions when granted to a user

Delegate archive access permission

Granted in these circumstances

Effect of granted permission in Personal.cloud

READ

The user or a group to which they belong has a synchronized Full Access delegation permission.

The user is able to read the delegated account's archived items in their Personal.cloud.

SEND AS

The user or a group to which they belong has a synchronized Send As delegation permission.

No effect in Personal.cloud at this release.

ON BEHALF

The user or a group to which they belong has a synchronized Send On Behalf delegation permission.

No effect in Personal.cloud at this release.

Table: Effect of delegate archive access permissions when granted to a mail-enabled security group

Delegate archive access permission

Granted in these circumstances

Effect of granted permission in Personal.cloud

READ

The group has a synchronized Full Access delegation permission.

Users who belong to the group can read the delegated account's archived items in their Personal.cloud.

Note:

If the user has a synchronized Deny Full Access delegation permission, the Deny permission takes precedence and the user is not given read access.

SEND AS

The group has a synchronized Send As delegation permission.

No effect in Personal.cloud at this release.

ON BEHALF

The group has a synchronized Send On Behalf delegation permission.

No effect in Personal.cloud at this release.

The Delegate Access panel does not list any synchronized deny delegation permissions, although Enterprise Vault.cloud takes account of these permissions when it determines whether to allow delegated access. If conflicting delegation permissions are synchronized, Enterprise Vault.cloud gives precedence to deny permissions. For example, suppose that a user is granted Full Access delegation permission for a mailbox. Suppose also that the user belongs to a mail-enabled security group that has Deny Full Access delegation permission for the same mailbox. If Enterprise Vault.cloud synchronizes both of these delegation permissions, then it does not grant the user read access permission for the mailbox archive.

The following illustration shows the Delegate Access panel for an example archive account.

Delegate Access example

The panel shows that three users or groups have delegate archive access permissions for this account:

  • User qagbr3@qa.07exch01.com has READ permission. This permission means that when qagbr3 logs in to Personal.cloud, qagbr3 is able to read the archived items for the account.

  • Group qagbrgroup1 has SEND AS permission. This SEND AS permission has no effect in Enterprise Vault.cloud at this release.

  • Group QAJournalDDG has both READ permission and ON BEHALF permission. The READ permission means that a user who belongs to this group can view the account's archived items from Personal.cloud, unless the user has a Deny Access delegation permission that Enterprise Vault.cloud has synchronized. The ON BEHALF permission has no effect in Enterprise Vault.cloud at this release.

The History panel

The History panel contains a summary of the most recent changes that were made to the archive account's settings. The panel logs any changes that relate to the details that are shown on the account details page, including any of the following:

  • The creation details for the account. This information is always shown at the top of the History panel.

  • Changes to the first name, last name, user name, primary email address, time zone, or role.

  • Changes to the account status, such as account enabling and login enabling.

  • Changes to enabled services.

  • Changes to archive aliases.

Note:

Changes to Folder Sync status are not recorded in the History panel.

The History panel shows a maximum of 30 changes.

To obtain more details for a particular change, you can click View logs for more details at the bottom of the history pane to explore the Enterprise Vault.cloud logs. The link takes you to the Logs page under Reporting in the left pane.

See About Enterprise Vault.cloud reports and logs.

More Information

About Account Management