Enterprise Vault.cloud™ Archive Administration Help

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Product(s): Enterprise Vault.cloud (Version Not Specified)
  1. Getting started with Archive Administration
    1.  
      About Enterprise Vault.cloud Archive Administration
    2.  
      Prerequisites for Archive Administration
    3.  
      Archive Administration web browser support
    4.  
      Logging in to Archive Administration
    5.  
      Changing your password
  2. Archive Overview
    1.  
      About the Archive Overview
    2.  
      Viewing the Full Archive Usage report
  3. My Config
    1.  
      About the My Config page
    2.  
      About Services
    3.  
      Selecting the User Management options
    4.  
      Configuring Office 365 Sync
    5.  
      Creating a custom role group for the Office 365 Sync account
    6. About Office 365 mailbox delegation permissions synchronization
      1.  
        Requirements for delegation permissions synchronization
      2.  
        Effects of synchronized mailbox delegation permissions
      3.  
        Conditions that cause the removal of all delegate access to an archive account
      4.  
        About the synchronization of delegation permissions with a scheduled sync
    7. About Provisioning
      1.  
        Configuring the Office 365 Sync provisioning options
      2.  
        Configuring the Personal.cloud deployment options
      3.  
        Configuring the administrator notification options
    8.  
      About Office 365 synchronizations
    9.  
      Running and scheduling Office 365 synchronization events
    10.  
      Office 365 Sync reporting
    11.  
      Viewing the Office 365 Sync summary and reports
    12.  
      CloudLink Sync Summary
    13. About Managed Tags
      1.  
        Creating a managed tag
      2.  
        Assigning a managed tag to users
      3.  
        Changing the retention policy associated with a managed tag
      4.  
        Deleting a managed tag
    14. About Account Management
      1.  
        Searching for archive accounts
      2.  
        Using search filters
      3.  
        Creating an archive account
      4.  
        Viewing the details of an archive account
      5.  
        About the Account Details page
      6.  
        Editing an archive account
      7.  
        Deleting an archive account
      8.  
        Deploying users
      9.  
        Removing user access
      10.  
        Enabling services for existing archive accounts
      11.  
        Editing Mobile Web Access permission for existing archive accounts
      12.  
        Unlocking an archive account
      13.  
        Exporting archive account information
  4. Archive Collectors
    1.  
      About Archive Collectors
    2. About Box File Archiving
      1.  
        Setting up the link to Box
      2.  
        Removing the link to Box
      3.  
        Enabling file collection automatically when the service maps an account
      4.  
        Enabling unmapped user reporting
      5.  
        Adding to the list of file extensions that are archived from Box
      6.  
        Changing the file extensions to archive for individual users
      7.  
        Enabling or disabling file collection manually for mapped users
      8.  
        Downloading a Box user list
    3. About Salesforce Chatter Archiving
      1.  
        Configuring Salesforce Chatter Archiving
      2.  
        Viewing the Salesforce Chatter Archiving summary
      3.  
        Enabling and disabling Salesforce Chatter Archiving
    4. About Lync On-Premises Archiving
      1.  
        Enabling and disabling the Lync On-Premises Archiving feature
    5. About Bloomberg Archiving
      1.  
        Bloomberg Settings
      2.  
        Upload a token-signing certificate
      3.  
        The History panel
  5. Role Management
    1.  
      About Role Management
    2.  
      Editing the built-in administrator roles
    3.  
      Creating custom administrator roles
    4.  
      Assigning administrator roles to an archive account
    5.  
      Assigning the reviewer role to an archive account
  6. Policy Management
    1.  
      About Policy Management
    2.  
      Configuring archive options
    3.  
      Disabling account archiving
    4.  
      Configuring an advanced password policy
    5.  
      Configuring trusted networks for Enterprise Vault.cloud access
  7. Classification
    1.  
      About classification
    2.  
      Which emails get classified?
    3.  
      Steps for setting up classification
    4.  
      Accessing the Veritas Information Classifier
    5.  
      Enterprise Vault.cloud item properties for use in custom classification policies
  8. Authentication Management
    1.  
      Configuring the Enterprise Vault.cloud authentication service
    2.  
      Enabling the Authentication Settings permission for the Policy Manager role
    3.  
      Assigning the Policy Manager role to an administrator
    4.  
      Selecting an authentication method
    5.  
      Uploading a token-signing certificate
    6.  
      Validating the Identity Provider URL
    7.  
      Activating single sign-on
  9. AD FS Configuration Guide
    1.  
      Configuring AD FS to work with Enterprise Vault.cloud
    2.  
      Adding a relying party trust for Enterprise Vault.cloud
    3.  
      Generating a token-signing certificate
  10. Retention Management
    1.  
      About Retention Management
    2.  
      Configuring the default retention period
    3.  
      Creating a retention policy
    4.  
      Editing a retention policy
    5.  
      Deleting a retention policy
    6.  
      Associating a retention policy with a policy target
    7.  
      Disassociating a retention policy from a policy target
    8.  
      Enabling and disabling the storage expiry setting
    9.  
      Viewing the storage expiry status table
  11. Continuity Management
    1.  
      About Email Continuity
    2.  
      Email Continuity prerequisites
    3.  
      Configuring Email Continuity
    4.  
      Provisioning the Email Continuity service for your mail servers
    5.  
      Adding the Email Continuity IP ranges to your firewall and mail server whitelists
    6.  
      Updating your email security provider routing configuration
    7.  
      Testing the Email Continuity configuration
    8.  
      Managing Email Continuity
    9.  
      Email Continuity FAQ
  12. Reporting and Notifications
    1.  
      About Enterprise Vault.cloud reports and logs
    2.  
      Viewing the Activity Log
    3.  
      Viewing the Message Log
    4.  
      Viewing the Usage Log
    5.  
      Viewing the Usage Reports
    6.  
      Creating a Retention Log Report
    7.  
      Viewing the Mobile Browser Log
    8.  
      Viewing the Personal Browser Log
    9.  
      Viewing the Discovery Browser Log
    10.  
      Creating a Messaging Report
    11.  
      Creating a Personal Archive Report
    12.  
      Creating a Mobile Web Access Report
    13.  
      Usage notifications
    14.  
      Enabling or disabling usage notifications
    15.  
      Changing the usage notification threshold and frequency
    16.  
      Adding email addresses for usage notifications
    17.  
      Removing email addresses from usage notifications
  13. Personal.cloud Deployment for IBM Notes
    1.  
      Personal.cloud deployment for IBM Notes
  14. Archive Administration Updates in Previous Releases
    1.  
      About the updates for previous releases
    2.  
      March 2017 updates
    3.  
      August 2016 updates
    4.  
      May 2016 updates
    5.  
      January 2016 updates
    6.  
      December 2015 updates
    7.  
      November 2015 updates
    8.  
      August 2015 updates
    9.  
      May 2015 updates
    10.  
      February 2015 updates
    11.  
      November 2014 updates
    12.  
      August 2014 updates
    13.  
      May 2014 updates
    14.  
      November 2013 updates
    15.  
      July 2013 updates
    16.  
      May 2013 updates
    17.  
      February/March 2013 updates
    18.  
      November 2012 updates
    19.  
      May 2012 updates
    20.  
      March 2012 updates
    21.  
      January/February 2012 updates
    22.  
      January 2012 updates
  15. Archive Administration Known Issues
    1.  
      Archive Administration Known Issues

About the Account Details page

If you view the details of an archive account, the account details page displays a number of panels that provide information about the account.

The Archive Detail panel

The Archive Detail panel contains the following details for the archive account:

Email Address

The primary email address for the user.

First Name

The first name of the user.

Last Name

The last name of the user.

User Name

By default Archive Administration uses the email address as the user name.

Time Zone

The time zone that Enterprise Vault.cloud uses for the user.

Role

The role that is currently configured for this archive account.

The Status, Services, and Archive Aliases panel

The Status, Services, and Archive Aliases panel displays the current status of the archive account, the Enterprise Vault.cloud services that are currently configured for it, and the account's email aliases.

Note:

A red External flag next to the Status heading indicates that the archive account is an external reviewer.

The Status section shows the following information about the status of the account:

Account

Indicates whether the account is in an enabled or disabled state.

Login

Indicates whether Enterprise Vault.cloud logins for the account are unlocked or locked.

Archiving

Indicates whether archiving is enabled or disabled.

Folder Sync

Indicates whether the Folder Sync feature is enabled or disabled.

The Services section indicates which Enterprise Vault.cloud services the account is enabled for:

service availability check icon

Indicates that the service is enabled for the account.

The Archive Aliases section lists all the archive alias email addresses for the account, and the date at which each alias was created.

primary administrator star icon

Indicates that this email address is the primary administrator account.

The Delegate Access panel

The Delegate Access panel appears if one or more users or mail-enabled security groups has synchronized delegate access permissions for the archive account.

Note the following:

  • At this release, Enterprise Vault.cloud can synchronize the delegate permissions that are set on Exchange on-premises mailboxes and Office 365 mailboxes. The Exchange or Office 365 administrator typically sets these permissions. Enterprise Vault.cloud does not synchronize the delegate access to mailbox folders that users can set from Outlook.

  • For Exchange on-premises mailboxes the synchronization of delegation permissions requires CloudLink version 4.0. For more information, see the CloudLink Administration Guide.

  • For Office 365 mailboxes the delegation permissions synchronization is controlled through the Mailbox Delegation Permissions settings on the Office 365 Config page of Archive Administration.

    See Configuring Office 365 Sync.

The Delegate Access panel shows:

  • The delegate users and mail-enabled security groups that have synchronized delegate access permissions for the archive account.

  • For each of delegate, which delegate access permissions are granted in Enterprise Vault.cloud.

    The following icons indicate whether a delegate archive access permission is granted:

    Occluded circle icon for delegate access

    Indicates that the permission is granted in Enterprise Vault.cloud

    Unoccluded circle icon for delegate access

    Indicates that the permission is not granted in Enterprise Vault.cloud

The following tables list the delegate archive access permissions, and their effect in Enterprise Vault.cloud.

Table: Effect of delegate archive access permissions when granted to a user

Delegate archive access permission

Granted in these circumstances

Effect of granted permission in Personal.cloud

READ

The user or a group to which they belong has a synchronized Full Access delegation permission.

The user is able to read the delegated account's archived items in their Personal.cloud.

SEND AS

The user or a group to which they belong has a synchronized Send As delegation permission.

No effect in Personal.cloud at this release.

ON BEHALF

The user or a group to which they belong has a synchronized Send On Behalf delegation permission.

No effect in Personal.cloud at this release.

Table: Effect of delegate archive access permissions when granted to a mail-enabled security group

Delegate archive access permission

Granted in these circumstances

Effect of granted permission in Personal.cloud

READ

The group has a synchronized Full Access delegation permission.

Users who belong to the group can read the delegated account's archived items in their Personal.cloud.

Note:

If the user has a synchronized Deny Full Access delegation permission, the Deny permission takes precedence and the user is not given read access.

SEND AS

The group has a synchronized Send As delegation permission.

No effect in Personal.cloud at this release.

ON BEHALF

The group has a synchronized Send On Behalf delegation permission.

No effect in Personal.cloud at this release.

The Delegate Access panel does not list any synchronized deny delegation permissions, although Enterprise Vault.cloud takes account of these permissions when it determines whether to allow delegated access. If conflicting delegation permissions are synchronized, Enterprise Vault.cloud gives precedence to deny permissions. For example, suppose that a user is granted Full Access delegation permission for a mailbox. Suppose also that the user belongs to a mail-enabled security group that has Deny Full Access delegation permission for the same mailbox. If Enterprise Vault.cloud synchronizes both of these delegation permissions, then it does not grant the user read access permission for the mailbox archive.

The following illustration shows the Delegate Access panel for an example archive account.

Delegate Access example

The panel shows that three users or groups have delegate archive access permissions for this account:

  • User qagbr3@qa.07exch01.com has READ permission. This permission means that when qagbr3 logs in to Personal.cloud, qagbr3 is able to read the archived items for the account.

  • Group qagbrgroup1 has SEND AS permission. This SEND AS permission has no effect in Enterprise Vault.cloud at this release.

  • Group QAJournalDDG has both READ permission and ON BEHALF permission. The READ permission means that a user who belongs to this group can view the account's archived items from Personal.cloud, unless the user has a Deny Access delegation permission that Enterprise Vault.cloud has synchronized. The ON BEHALF permission has no effect in Enterprise Vault.cloud at this release.

The History panel

The History panel contains a summary of the most recent changes that were made to the archive account's settings. The panel logs any changes that relate to the details that are shown on the account details page, including any of the following:

  • The creation details for the account. This information is always shown at the top of the History panel.

  • Changes to the first name, last name, user name, primary email address, time zone, or role.

  • Changes to the account status, such as account enabling and login enabling.

  • Changes to enabled services.

  • Changes to archive aliases.

Note:

Changes to Folder Sync status are not recorded in the History panel.

The History panel shows a maximum of 30 changes.

To obtain more details for a particular change, you can click View logs for more details at the bottom of the history pane to explore the Enterprise Vault.cloud logs. The link takes you to the Logs page under Reporting in the left pane.

See About Enterprise Vault.cloud reports and logs.

More Information

About Account Management