Enterprise Vault.cloud™ Archive Administration Help

Last Published:
Product(s): Enterprise Vault.cloud (Version Not Specified)
  1. Getting started with Archive Administration
    1.  
      About Enterprise Vault.cloud Archive Administration
    2.  
      Prerequisites for Archive Administration
    3.  
      Archive Administration web browser support
    4.  
      What's new in this release
    5.  
      Signing in to Archive Administration
    6.  
      Signing out from Archive Administration
    7.  
      Resetting a forgotten password
    8.  
      Password policy
  2. Archive Overview
    1.  
      About the Archive Overview
    2.  
      Viewing the Full Archive Usage report
  3. Customer Dashboard
    1.  
      About customer dashboard
    2.  
      Viewing and exporting dashboard statistics details
  4. My Config
    1.  
      About the My Config page
    2.  
      About Services
    3.  
      Selecting the User Management options
    4. About Provisioning
      1.  
        Configuring the Personal.cloud deployment options
      2.  
        Configuring the administrator notification options
    5.  
      CloudLink Sync Summary
    6. About Managed Tags
      1.  
        Creating a managed tag
      2.  
        Assigning a managed tag to users
      3.  
        Changing the retention policy associated with a managed tag
      4.  
        Deleting a managed tag
    7. About Account Management
      1.  
        Searching for archive accounts
      2.  
        Using search filters
      3.  
        Creating an archive account
      4.  
        Viewing the details of an archive account
      5.  
        About the Account Details page
      6.  
        Editing an archive account
      7.  
        Deleting an archive account
      8.  
        Deploying users
      9.  
        Enabling services for existing Exchange Online archive accounts
      10.  
        Removing user access
      11.  
        Disabling bulk user accounts
      12.  
        Editing Mobile Web Access permission for existing archive accounts
      13.  
        Unlocking an archive account
      14.  
        Exporting archive account information
  5. Archive Collectors
    1.  
      About Archive Collectors
    2.  
      Adding new archive collectors
    3. About Exchange Online Archiving
      1.  
        Setting up modern authentication in Azure AD for Exchange Online sync
      2.  
        Configuring Exchange Online sync
      3.  
        About Exchange Online folder synchronization
      4.  
        Prerequisite for migrating Exchange Online Users configured with Folder Sync to Exchange Online Folder Synchronization
      5.  
        Configuring Exchange Online folder synchronization
    4. About Bloomberg Archiving
      1.  
        Configuring the Bloomberg Sync
    5. About Microsoft Teams Archiving
      1.  
        Registering a Microsoft Azure App for Teams Collector
      2.  
        Requesting access to protected APIs in Microsoft Graph
      3.  
        Enabling Microsoft Team service for customer
      4.  
        Configuring Microsoft Teams Sync
    6. About OneDrive for Business Archiving
      1.  
        Registering a Microsoft Azure App for OneDrive for Business Collector
      2.  
        Enabling the OneDrive for Business service for customer
      3.  
        Configuring OneDrive for Business Sync
  6. Role Management
    1.  
      About Role Management
    2.  
      Editing the built-in administrator roles
    3.  
      Creating custom administrator roles
    4.  
      Assigning administrator roles to an archive account
    5.  
      Assigning the reviewer role to an archive account
    6.  
      Assigning several archive accounts for monitoring
  7. Policy Management
    1.  
      About Policy Management
    2.  
      Configuring archive options
    3.  
      Disabling account archiving
    4.  
      Configuring an advanced password policy
    5.  
      Configuring trusted networks for Enterprise Vault.cloud access
  8. Classification
    1.  
      About classification
    2.  
      Which emails get classified?
    3.  
      Steps for setting up classification
    4.  
      Accessing the Veritas Information Classifier
    5.  
      Enterprise Vault.cloud item properties for use in custom classification policies
  9. Import Data
    1.  
      About Import Data
    2.  
      Importing data into archives
  10. Authentication Management
    1.  
      Configuring the Enterprise Vault.cloud authentication service
    2.  
      Enabling the Authentication Settings permission for the Policy Manager role
    3.  
      Assigning the Policy Manager role to an administrator
    4.  
      Selecting an authentication method
    5.  
      Uploading a token-signing certificate
    6.  
      Validating the Identity Provider URL
    7.  
      Activating single sign-on
  11. AD FS Configuration Guide
    1.  
      Configuring AD FS to work with Enterprise Vault.cloud
    2.  
      Adding a relying party trust for Enterprise Vault.cloud
    3.  
      Generating a token-signing certificate
  12. Retention Management
    1.  
      About Retention Management
    2.  
      Configuring the default retention period
    3.  
      Creating a retention policy
    4.  
      Editing a retention policy
    5.  
      Deleting a retention policy
    6.  
      Associating a retention policy with a policy target
    7.  
      Disassociating a retention policy from a policy target
    8.  
      Enabling and disabling the storage expiry setting
    9.  
      Viewing the storage expiry status table
  13. Continuity Management
    1.  
      About Email Continuity
    2.  
      Email Continuity prerequisites
    3.  
      Configuring Email Continuity
    4.  
      Provisioning the Email Continuity service for your mail servers
    5.  
      Adding the Email Continuity IP ranges to your firewall and mail server allowlists
    6.  
      Updating your email security provider routing configuration
    7.  
      Testing the Email Continuity configuration
    8.  
      Managing Email Continuity
    9.  
      Email Continuity FAQ
  14. Reports Management
    1.  
      About Enterprise Vault.cloud reports and logs
    2.  
      Viewing the Activity Log
    3.  
      Viewing the Message Log
    4.  
      Viewing the Usage Log
    5.  
      Viewing the Usage Reports
    6.  
      Creating a Retention Log Report
    7.  
      Viewing the Mobile Browser Log
    8.  
      Viewing the Personal Browser Log
    9.  
      Viewing the Discovery Browser Log
    10.  
      Creating a Messaging Report
    11.  
      Creating a Personal Archive Report
    12.  
      Creating a Mobile Web Access Report
    13.  
      Creating a Discovery Archive Report
    14.  
      Creating a Mail Reassignment status report
  15. Notification Management
    1.  
      Usage notifications
    2.  
      Enabling or disabling usage notifications
    3.  
      Changing the usage notification threshold and frequency
    4.  
      Adding email addresses for usage notifications
    5.  
      Removing email addresses from usage notifications
  16. Personal.cloud Deployment for IBM Notes
    1.  
      Personal.cloud deployment for IBM Notes
  17. Archive Administration Updates in Previous Releases
    1.  
      About the updates for previous releases
  18. Archive Administration Known Issues
    1.  
      Archive Administration Known Issues

Importing data into archives

Before you use the Import Data feature, note that:

  • The yearly quota limit indicator is available that indicates the available data limit for the current year and the consumed limit. The in-progress upload data is considered as a consumed limit. In case of upload failure for upload in-progress files, the data is added back to the available limit within 5 to 10 minutes of the upload failure. (The duration of the yearly quota period is considered from January 1 to December 31.)

  • Only .PST files can be imported.

  • You can select and upload multiple .PST files at a time.

  • You are allowed to select multiple .PST files and/or one CSV file. If the CSV file has a valid account mapping, then account IDs automatically populate on the user interface, along with the valid PST file name. Only .PST files are displayed on the user interface.

  • Messages are archived in sender's and recipients' archives by default.

  • Additionally, you can archive messages in the .PST owner's archive.

    In this case, an account must be mapped with the specified email address of the .PST owner. If required, create an account for the PST owner's email address in the Administration Console (Manage).

  • You are entitled to a specific amount of data that you can upload every calendar year. When you consume the data limit you are entitled, you would be notified when you attempt to upload a .PST file.

To import data into archives

  1. Sign in to Enterprise Vault.cloud Administration Console (Manage).

    Note:

    You must launch Import Data from the Administration Console. You must not use a direct URL of Import Data.

  2. In the left navigation pane of Archive Administration, click the Import Data link.

    The Import Data self-service portal opens in a separate browser tab. If you have uploaded data earlier using Import Data, the import data page displays the details about the uploaded .PST files and the status of upload process. Else, the page will be blank.

    Note:

    The Import Data feature is available for administrators of those customers for whom the Enable Import Data option is checked while creating or updating customer details. The users who have the Import Data privilege can view the Import Data option.

  3. Click Import.
  4. On the Import Data page, under Upload PST file and import data, click Browse to browse and select the .PST file that you want to upload.

    You can select multiple .PST and one CSV mapping files. After you select the files, a list of PST files is visible in the table along with the mapped email IDs that are populated in the Owner Email field from CSV file.

  5. By default, the Archive message in sender's and recipients' archive check box is selected for all the selected files.
  6. Select the Archive messages in PST owner's archive check box if you need to archive messages in the PST owner's archive along with the sender's and recipients' archive.
  7. If you have selected the CSV mapping file and in that file finds a valid PST and Account ID, then the account email ID populates in the Owner Email field.

    You can select or clear this checkbox for your entries and update the owner email field.

  8. At the bottom-right of the Upload PST file and import data page, click Upload to upload the .PST file.

    The Upload button gets enabled when all the errors are resolved in the selected files table. You can delete the file entry from this table or select multiple files to delete entries from table. The status of the upload process is displayed on the Import Data page.

    Note:

    You can use the Import button to select more files.

    You must not refresh the page during the upload of the .PST file.

On the Import History page, a list of uploaded files is available. Expand the row to view import start and end dates, total items in PST file, imported items, failed items, non-email items, and oversized items. It shows an error message for the failed to import files.

The following statuses are shown with file entry:

Status

Description

Upload in progress

Uploading the PST file

Upload complete

File upload process completed.

Import in progress

File is in import process.

Queued For import

Job is in queue and waiting to be picked for Import process.

Error

Error occurred while importing file.

Import complete

All found items are imported.

Import partially complete

All found items are not imported (contains some non email items or failed to import some items or oversized items).

Note:

Summary and detailed report for the uploaded .PST files with the count and size of emails imported is available in the reports section of Manage Archive. See Creating a Messaging Report..