Enterprise Vault™ Compliance Accelerator Administrator's Guide
- Introducing Compliance Accelerator
- Key features of Compliance Accelerator
- About the Compliance Accelerator components
- The Compliance Accelerator process
- About randomly sampling items with Compliance Accelerator
- About the intelligent review feature in Compliance Accelerator
- About the deduplication feature in Compliance Accelerator
- Product documentation
- Introducing the Compliance Accelerator client
- Setting up employees and employee groups
- Working with departments
- About departments
- Creating departments
- Adding monitored employees and groups to departments
- Editing the monitoring policy for employees and groups
- Moving employees or groups between departments
- Moving departments
- Assigning department reviewers, compliance supervisors, and delegates
- Implementing Chinese Walls security
- Managing exception employees
- Grouping departments into partitions
- Using attributes to classify departments
- Searching for items
- About searching with Compliance Accelerator
- Creating and running Compliance Accelerator searches
- About the search criteria options
- Guidelines on conducting effective searches
- Pausing and resuming Compliance Accelerator searches
- About the Monitor Searches tab
- Searching the items of exception employees
- Selecting the archives in which to search
- Building Compliance Accelerator search schedules
- Defining hotwords to search for
- Configuring how Compliance Accelerator handles email addresses
- Using Compliance Accelerator to search archived Skype for Business content
- Manually reviewing items
- About reviewing with Compliance Accelerator
- About the Review pane
- How the Prevent self-review option limits the reviewing activities of exception employees
- Filtering the items in the Review pane
- Assigning review marks to items
- Adding comments to items
- Viewing the history of items
- Displaying printable versions of items
- Downloading the original versions of items
- Copying the item list to the Clipboard
- Changing how the Review pane looks
- Setting your Review pane preferences
- Escalating items
- Storing reviewing comments for reuse
- Working with research folders
- About research folders
- Creating research folders
- Editing the properties of research folders
- Copying items to research folders
- Reviewing the items in research folders
- Exporting items from research folders
- Giving other users access to your research folders
- Committing research folder items to the department review set
- Removing items from research folders
- Deleting folders
- Exporting items
- Creating and viewing reports
- About the Compliance Accelerator reports
- Creating Compliance Accelerator reports
- Available Compliance Accelerator reports
- Compliance Supervisor Responsibility report
- Department Roles Detail report
- Department Roles Summary report
- Differential Sampling Summary by Department report
- Effective Roles by User report
- Evidence of message type Review by Department/Employee reports
- Item Aging by Department report
- Message Stats Summary report
- Message Summary report
- Monitored IDs by Department report
- Questioned Items by Department report
- Responsibility by Department report
- Responsibility by Reviewer report
- Review Activity Summary by Department report
- Reviewer Activity by Department report
- Reviewer Activity Detail report
- Reviewer Mapping report
- Unreviewed Departments report
- Unsupervised Departments report
- Viewing existing reports
- Deleting reports
- About viewing Compliance Accelerator datasets using the OData web service
- Appendix A. Customizing Compliance Accelerator
- Specifying the Windows domains with which to synchronize employee details
- Customizing the reviewing action statuses
- Setting Compliance Accelerator system configuration options
- Ad Hoc Searches configuration options
- Diagnostics configuration options
- Document Conversion configuration options
- Export/production configuration options
- General configuration options
- Home Page configuration options
- Item Prefetch Cache configuration options
- Item Prefetch Cache (Advanced) configuration options
- Policy Integration configuration options
- Profile Synchronization configuration options
- Random Capture configuration options
- Reviewing configuration options
- Search configuration options
- Security configuration options
- System configuration options
- Vault Directory Synchronization configuration options
- Customizing the columns in the Review pane
- Appendix B. Importing configuration data from an XML file
- Appendix C. Troubleshooting
- A security warning may appear when you preview certain items in the Review pane of the Compliance Accelerator client
- Issues with the random sampling of items
- Display issues when you run the Compliance Accelerator client in Windows 8 or later
- Display issues when you open a Compliance Accelerator website in Internet Explorer 10 or later
- Vault stores not displayed in the Compliance Accelerator client
- Compliance Accelerator searches return unexpected results
- Errors when exporting items from Compliance Accelerator
- TNEF-encoded attachments to Internet Mail (.eml) messages may not be readable after you export the messages from a review set
- Synchronization errors after you rename the SQL Server computer
- Performance counter errors when the Accelerator Manager service starts
- SQL Service Broker warning when restoring a customer database to a different server
- Issues with Compliance Accelerator reports
- You receive the message "An error occurred creating the report" when you try to generate reports
- Prompt to install SQL Server when printing a report for the first time
- Reports that you export as CSV may not open properly in Microsoft Excel
- Garbled Japanese characters when exporting reports in Acrobat format
- Troubleshooting OData errors
Assigning department reviewers, compliance supervisors, and delegates
Compliance Accelerator makes it easy to assign a number of key roles to the users of a department.
Department reviewers can review and mark the items in a department, export items for offline review, and generate and view reports. These users can also store items in research folders for further investigation.
Compliance supervisors can appraise the work of department reviewers and manage any exception employees in the department. Like department reviewers, compliance supervisors can also store items in personal folders for further research.
You can also assign an employee as a delegate for another reviewer or supervisor. The delegate automatically has reviewer access to the review sets of all the departments and exceptions for which the principal reviewer or supervisor is responsible. These departments and exceptions include those that are the result of inherited permissions or membership of a reviewer group or supervisor group. The only task that a delegate can perform on behalf of the principal reviewer is to review items. Delegate status does not bestow any other benefits.
Table: Permissions required to assign department reviewers, compliance supervisors, and delegates
Activity | Permission needed | Roles that provide this permission |
|---|---|---|
Assign a department reviewer or compliance supervisor to a department. | Grant Users Access. | User Admin. |
Assign a reviewer to an exception employee. | Manage Exceptions. | Compliance Supervisor, Rule Admin, or User Admin. |
Make one user a delegate reviewer for another. | Manage Delegates. | App User Admin. |
To assign a department reviewer, compliance supervisor, or delegate
- Click the Departments tab in the Compliance Accelerator client.
- In the Users pane at the left, click the name of the user to whom you want to assign a role.
- Do one or more of the following:
To make the user a department reviewer.
Click Choose Action, and then click Assign Departments To Review.
Select one or more departments in which to make the user a reviewer.
Compliance Accelerator lists the departments in which you have Grant Users Access permission and which you have yet to assign to this user.
Click OK.
To make the user a reviewer for an exception employee.
Click Choose Action, and then click Assign Exceptions To Review.
Select one or more exception employees to whom you want to assign the user.
Compliance Accelerator lists the available exception employees.
Click OK.
To make the user a compliance supervisor in a department.
Click Choose Action, and then click Assign Departments To Supervise.
Select one or more departments in which to make the user a compliance supervisor.
Compliance Accelerator lists the departments in which you have Grant Users Access permission and which you have yet to assign to this user.
Click OK.
To make the user a delegate for another reviewer.
Click Choose Action, and then click Make The User A Delegate.
Select one or more principal reviewers to whom you want to assign this user as a delegate.
You can assign several delegates to a reviewer or supervisor. However, you cannot assign groups as delegates.
Click OK.
To assign a delegate reviewer to the user.
Click Choose Action, and then click Assign Delegate.
Select one or more reviewers whom you want to assign to this user as a delegate.
Click OK.
Note:
Another way to perform these actions is to drag users or departments from the left pane and drop them on the options at the right.