Veritas Alta™ eDiscovery User Guide
- About Veritas Alta eDiscovery
- Getting started with Alta eDiscovery
- Alta eDiscovery roles
- Managing investigations
- About Targeted Collections
- About Searches in investigation
- Working with searched emails
- Working with searched collaboration messages
- Working with searched files
- Working with Advanced ECA searches
- Applying tags to the Advanced ECA search items
- Applying labels to the Advanced ECA search items
- Exporting the Advanced ECA search items
- Exporting an Advanced ECA search summary report
- About Mail Reassignment
- About labels
- About legal holds
- About Tags
- Managing cases
- Managing case documents
- Managing redaction reasons
- Managing reviews
- Reviewing emails
- Reviewing collaboration messages
- Reviewing files
- Managing production sets
- Annotating and redacting content in native viewer
- Managing exports
- Collaborative reports
- Alta eDiscovery alerts
- Email Continuity
- Methods for searching cases and accounts
- Boolean operator searches
- Methods for searching tables and reports
- Alta eDiscovery Frequently Asked Questions
- Best practices, limitations, and known issues
- Alta eDiscovery updates in previous releases
Known issues with Alta eDiscovery
Saved searches named using Japanese double-byte characters are not saved correctly and result in the search results not being displayed.
Keywords within a message body may be highlighted inconsistently.
You may receive a security error message when downloading data from Alta eDiscovery.
Workaround - close the security error message window and retry the download.
Bcc recipients are currently not searchable in Alta eDiscovery.
Due to limitations of Microsoft Exchange journaling, the Bcc recipients currently displayed depends on the version of Exchange the message sender and Bcc recipients use. Please refer to the following table for more information.
Table: Exchange versions displayed in Bcc field
Sender Exchange Version |
Exchange versions displayed in Bcc field when viewed from Exchange 2010 Environment |
Exchange versions displayed in Bcc field when viewed from Exchange 2007 Environment |
Exchange versions displayed in Bcc field when viewed from Exchange 2003 (Standard) Environment |
Exchange versions displayed in Bcc field when viewed from Exchange 2003 (Envelope) Environment |
---|---|---|---|---|
Exchange 2010 |
All |
Exchange 2007 |
None |
None |
Exchange 2007 |
Exchange 2010 |
All |
None |
Exchange 2003 (Envelope) |
Exchange 2003 (Standard) |
Exchange 2010 |
Exchange 2007 |
None |
None |
Exchange 2003 (Envelope) |
Exchange 2010 |
Exchange 2007 |
None |
All |