Enterprise Vault Discovery.cloud User Guide
- About Enterprise Vault Discovery.cloud
- Getting started with Discovery.cloud
- Discovery.cloud roles
- Investigations
- Matter management
- Reviewing and working with emails in eDiscovery
- Email export
- Collaborative reports
- Discovery.cloud alerts
- Email Continuity
- Methods for searching matters and accounts
- Boolean operator searches
- Methods for searching tables and reports
- Discovery.cloud Frequently Asked Questions
- Best practices, limitations, and known issues
- Discovery.cloud updates in previous releases
Known issues with Discovery.cloud
Saved searches named using Japanese double-byte characters are not saved correctly and result in the search results not being displayed.
Keywords within a message body may be highlighted inconsistently.
You may receive a security error message when downloading data from Discovery.cloud.
Workaround - close the security error message window and retry the download.
Bcc recipients are currently not searchable in Discovery.cloud.
Due to limitations of Microsoft Exchange journaling, the Bcc recipients currently displayed depends on the version of Exchange the message sender and Bcc recipients use. Please refer to the following table for more information.
Table: Exchange versions displayed in Bcc field
Sender Exchange Version |
Exchange versions displayed in Bcc field when viewed from Exchange 2010 Environment |
Exchange versions displayed in Bcc field when viewed from Exchange 2007 Environment |
Exchange versions displayed in Bcc field when viewed from Exchange 2003 (Standard) Environment |
Exchange versions displayed in Bcc field when viewed from Exchange 2003 (Envelope) Environment |
---|---|---|---|---|
Exchange 2010 |
All |
Exchange 2007 |
None |
None |
Exchange 2007 |
Exchange 2010 |
All |
None |
Exchange 2003 (Envelope) |
Exchange 2003 (Standard) |
Exchange 2010 |
Exchange 2007 |
None |
None |
Exchange 2003 (Envelope) |
Exchange 2010 |
Exchange 2007 |
None |
All |