Veritas Advanced eDiscovery User Guide
- About Veritas Advanced eDiscovery
- Getting started with Advanced eDiscovery
- Advanced eDiscovery roles
- Managing investigations
- About Investigations
- About Targeted Collections
- About Managed Accounts
- About Searches in investigation
- Working with searched emails
- Working with searched collaboration messages
- Working with searched files
- Working with Advanced ECA searches
- Creating an Advanced ECA search
- Updating an Advanced ECA search
- Filtering an Advanced ECA search
- Applying tags to the Advanced ECA search items
- Applying labels to the Advanced ECA search items
- Exporting the Advanced ECA search items
- Exporting an Advanced ECA search summary report
- Reassigning emails from the Advanced ECA search
- Printing the selected Advanced ECA searched items
- Deleting an Advanced ECA search
- About Mail Reassignment
- About labels
- About legal holds
- About Tags
- Managing cases
- Managing reviews
- About reviewing cases
- About case workflow summary: eDiscovery Reviewers
- Reviewing emails
- Reviewing collaboration messages
- Accessing collaboration messages for review
- Applying tags to collaboration messages
- Applying legal hold to collaboration messages
- Applying and removing review status to collaboration message
- Exporting collaboration messages
- Exporting a search summary report for collaboration messages
- Adding notes to collaborative messages
- Viewing audit history of collaborative messages
- Reviewing files
- Annotating and redacting email and file content in native viewer
- Annotating and redacting content in native viewer
- Managing exports
- Collaborative reports
- Advanced eDiscovery alerts
- Email Continuity
- Methods for searching cases and accounts
- Methods for searching tables and reports
- Advanced eDiscovery Frequently Asked Questions
- Best practices, limitations, and known issues
- Advanced eDiscovery updates in previous releases
Deleting emails permanently
Administrators can use the option to permanently delete emails from users. In Personal.cloud and Mobile Web Access, administrators or users cannot search the emails that have been deleted.
Note:
For information on how to enable to company level, see Configuring archive options in the Enterprise Vault.cloud Archive Administration Help.
For information on how to enable to administrators, see Editing the built-in administrator roles in the Enterprise Vault.cloud Archive Administration Help.
To delete emails
- Under Managed Accounts, navigate to New search, and then conduct a search.
- If required, select the check box for one or more emails.
- Click the Delete icon, and then select an option to specify which emails to delete.
Note:
A maximum of 300 emails can be deleted in a single transaction.
The Permanently delete emails dialog box appears informing that once emails are deleted, they cannot be recovered or accessed and that this is permanent and irreversible action. It may take up to 60 minutes for deleted emails to stop appearing in the end-user search results.
- Click Yes.
The confirmation dialog box appears informing that action has been executed successfully.
- To check the status of the deleted emails, navigate to Deleted items under Managed Accounts, and review the list of emails.
Note:
A list shows the deleted emails in chronological order from most recent to older. You can sort by email Date or Date Added (default).
The status of the deleted email can be:
- the email has been deleted.
- the email is queued to be deleted.
- the email is on legal hold status, and it cannot be deleted.
The email on legal hold has Legal hold tag, Legal hold search, or Legal hold Custodian in a Case applied. To delete an email marked on legal hold, first, remove any applicable legal hold that has been previously applied .