Enterprise Vault Discovery.cloud User Guide
- About Enterprise Vault Discovery.cloud
- Getting started with Discovery.cloud
- Discovery.cloud roles
- Matter management
- Reviewing and working with emails in eDiscovery
- Email export
- Collaborative reports
- Discovery.cloud alerts
- Email Continuity
- Methods for searching matters and accounts
- Boolean operator searches
- Methods for searching tables and reports
- Discovery.cloud Frequently Asked Questions
- Best practices, limitations, and known issues
- Discovery.cloud updates in previous releases
Frequently Asked Questions
The following frequently asked questions provide more information about using Discovery.cloud.
What browsers does Discovery.cloud support?
Discovery.cloud support is limited to the browsers that are listed in the Enterprise Vault.cloud Compatibility List.
Can I use Discovery.cloud to access my archived messages in Enterprise Vault.cloud?
Yes, you can use Discovery.cloud to access your messages that are archived in Enterprise Vault.cloud. However, certain Personal.cloud features such as search filters and active folders are not available from Discovery.cloud.
What happens to archived messages when my organization deletes a user account?
The archived messages of a deleted user remain in your organization's archive. The messages are also searchable by reviewers and administrators with the appropriate permissions.
When are archived messages removed from my organization's archive permanently?
Archived messages are permanently removed in accordance with the retention polices in place for your organization.
What happens to the messages that are sent to a disabled or deleted user account?
The messages that are sent to a disabled user account are excluded from archiving and do not appear in the archive of the disabled user or the Unassigned Legacy Account. The messages that are sent to a deleted user account appear in the Unassigned Legacy Account.
Can disabled users access their archived messages in Enterprise Vault.cloud?
No, disabled users cannot access their archived messages in Enterprise Vault.cloud.
What attachment types does Discovery.cloud support?
Discovery.cloud supports a wide range of attachment types:
Can I search for calendar items or contacts?
No, currently archive calendar items and contacts are not archived.
What is the character limit of search strings?
You can enter up to 1000 characters in the search field of the Basic Search box.
Does capitalizing a word affect search results?
No, search terms are not case-sensitive.
Are there "stop words" that are excluded from search?
Yes. In Basic Search and Advanced Search common words, or "stop words" are automatically dropped from searches.
How can I search for an exact phrase?
In Basic Search and Advanced Search, to search for an exact phrase place double quotation marks around the search term.
See Phrase searches.
How can I search for two terms at once?
In Basic and Advanced Search enter an uppercase AND between two search terms to find emails containing both term. Use an uppercase OR between two search terms to find emails containing at least one of the terms.
Can I use Boolean Search Logic?
Yes, in Basic and Advanced Search you can use a combination of AND, OR, and NOT with your search terms to construct Boolean search criteria.
Can I conduct a wildcard search?
Yes, in Basic and Advanced Search you can use an asterisk or a question mark at the end of a word to conduct a wildcard search.
See Wildcard searches.
Can I use the proximity of words as a search criteria?
Yes, in Basic and Advanced Search you can enter two search terms in quotation marks followed by a tilde and a numerical value to represent the word count proximity.
See Proximity searches.
What is the maximum number of messages that I can export?
You can export up to 200,000 messages.
Why is the export to NSF option unavailable in the Export Options?
The NSF export option is only available when a Domino server has been configured as the mail server type in the archive settings. Contact your Archive Administrator for more information.