Veritas Advanced Supervision User Guide
- Introducing Advanced Supervision
- Getting started
- Working with dashboard widgets
- Managing departments
- Managing department users
- Managing department searches
- Managing department-specific hotword sets
- Managing department-specific trash rules
- Managing department-specific whitelist rules
- Viewing employees associated with departments
- Managing application-level users, roles, and permissions
- Managing application-specific hotword sets
- Managing application-specific trash rules
- Managing application-specific whitelist rules
- Managing data requests
- Managing search schedules
- Managing export operations
- Managing reviews
- Working with reports
Editing department details and monitoring policy
You can define the percentage of items that Advanced Supervision should capture for each employee and add to the review set at decided schedules. If you monitor different types of items (for example, Microsoft Exchange, Bloomberg, SMTP, Domino, and Instant Messages), you can set a percentage for each type. For some types of items, such as Exchange and Domino, you can also set percentages on the items that travel in a specific direction (internal, external outbound, or external inbound).
You must have the Assign % Review Requirement permission to edit the monitoring policy for an employee. By default, users that have the Rule Admin role have this permission.
To edit department details and the monitoring policy for employees
- In the left navigation pane, click Departments.
- Search for and select the department you want to edit.
Advanced Supervision lists all departments. You can use the filtering options to search the required department. Options include filtering by department name, exception employees, and reviewers associated with the department.
- In the Properties tab, click Edit Department.
The Edit Department dialog box appears.
- Refer to the following table and provide the relevant information in the respective fields.
Type another unique name for the department, if required. The name can contain spaces, all the special and the text characters.
Choose Open to make the department open for monitoring.
Choose Closed to restrict monitoring of employees in the department. The department name does not appear on the start page of the application. However, employees who are also monitored in other departments continue to be monitored in those departments.
Select the name of the principal administrator for the department.
Each department has an owner, who must have a logon but does not need any special privileges assigned. By default, Advanced Supervision grants the permissions associated with the Admin role to department owners. These permissions are as follows:
Grant access to users
Add monitored employees
Configure department properties
If the department itself is a parent department, do not select any previous department in this field.
If you want to create this department under any existing department, click the search icon to select the parent department.
Can contain departments
Click the slider switch to turn it ON to allow creating nested departments under this department.
Click the slider switch to turn it OFF to restrict creating nested departments under this department.
Can contain monitored employees
Click the slider switch to turn it ON to allow adding monitored employees to this department.
Click the slider switch to turn it OFF to restrict adding monitored employees to this department.
You may want to clear this option in cases where you need to set up a department hierarchy, where the top-level department do not contain any monitored employees, but the nested departments do.
Default percentage sample for new searches
Specifies the minimum percentage of the items that a search returns to add to the review set. When you create a search, you can qualify this option further by specifying the minimum number of items that are required per employee.
Click the slider switch to turn it OFF to allow department administrators to change the sample rate for new searches.
Click the slider switch to turn it ON to restrict department administrators from changing the sample rate for new searches.
Disable monitoring of employees in this department
This option controls if the employees of the department will be eligible for random sampling.
Do not select this check box if you want to allow employee monitoring in this department.
Select this check box to disable monitoring of employees in the department. If you select this option, you disable all the other options on this tab. However, the reviewers and department administrator can still access the department. Employees who are also monitored in other departments continue to be monitored in those departments.
Review requirement for all policies
Select All policies and specify the percentage of items to set the same monitoring policy for all types of items. For example, set this option to 5 to require that 5% of all types of items are captured and reviewed.
Select Per policy and specify different monitoring policies for different types of items.
For some types of items, such as Exchange and Domino, you can also set percentages on the items that travel in a particular direction:
Internal. Selects the items where the author and all recipients are internal to your organization.
Inbound. Selects the items where the author is external to your organization and at least one recipient is internal.
Outbound. Selects the items where the author is internal to your organization and at least one recipient is external.
- Click Save.