Arctera™ Insight Archiving : Cloudlink Administration Guide

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. About this guide
    1.  
      About this guide
    2.  
      Prerequisite knowledge
  2. About CloudLink
    1.  
      About CloudLink
    2.  
      Synchronizing user accounts from Microsoft Active Directory
    3.  
      Synchronizing user accounts from IBM Domino Directory
    4.  
      Synchronizing user accounts from Google G Suite
    5.  
      Configuring Insight Personal Archive web folders for Microsoft Exchange mailboxes
    6.  
      Should I upgrade to CloudLink 4.1.x?
    7.  
      CloudLink revision history
  3. About Exchange mailbox delegation synchronization
    1.  
      Introduction to Exchange mailbox delegation synchronization
    2.  
      About the effects of synchronized delegation permissions
    3.  
      About the synchronization of delegation permissions with recurring tasks
    4.  
      Requirements for delegation permissions synchronization
    5.  
      Synchronizing the delegation permission for a user or a shared mailbox with delegates from different active directory domains
  4. System requirements for CloudLink
    1.  
      About the requirements for CloudLink
    2.  
      About the Microsoft Exchange and IBM Domino configurations that are compatible with CloudLink
    3.  
      CloudLink server requirements
    4.  
      About the account credentials that CloudLink requires
  5. Steps to set up CloudLink
    1.  
      Steps to set up CloudLink
  6. Installing or upgrading the CloudLink application
    1.  
      About installing and upgrading CloudLink
    2.  
      Performing a new installation of CloudLink
    3.  
      Upgrading CloudLink
    4.  
      Uninstalling CloudLink
  7. Setting up CloudLink with Microsoft Exchange
    1.  
      About setting up CloudLink with Microsoft Exchange
    2.  
      Creating a CloudLink service account for an Exchange environment
    3. Configuring Exchange 2003 servers for CloudLink
      1.  
        Ensuring that the WebDAV protocol is enabled
      2.  
        Assigning administrator permissions for the CloudLink service account
      3.  
        Configuring Exchange Server 2003 for remote login with forms-based authentication
    4. Configuring Exchange Server 2007, 2010, 2013, and 2016 servers for CloudLink
      1.  
        Setting the rights for the CloudLink service account to create and remove web folders
      2.  
        Enabling Insight Personal Archive web folders in OWA
    5.  
      Starting and closing the CloudLink application
    6. Configuring CloudLink for Microsoft Exchange
      1.  
        Selecting the CloudLink configuration tasks for an Exchange environment
      2.  
        Specifying the CloudLink service account
      3.  
        Registering the domain controllers
      4.  
        Registering the secondary domain controllers (Optional)
      5.  
        Specifying the Management Console credentials
      6.  
        Configuring the Active Directory properties to synchronize
      7.  
        Configuring the additional Active Directory synchronization options
      8.  
        Synchronizing additional email aliases from the Active Directory Extension attribute
      9.  
        Configuring the SMTP server settings for email alerts
      10.  
        Choosing the Exchange Server settings for web folder management
      11.  
        Configuring the web folder properties
      12.  
        Configuring report management and logging
      13.  
        Configuring the welcome message template
      14.  
        Disabling Insight Personal Archive login and archiving for accounts with disabled mailboxes
      15.  
        Disabling Insight Personal Archive login and archiving for users who leave distribution groups that are targeted with Group-based Sync
    7.  
      Reviewing or changing the CloudLink configuration
  8. Creating CloudLink tasks for Exchange
    1.  
      About creating CloudLink tasks for Exchange
    2.  
      Accessing Task Manager
    3.  
      About the Task Manager Welcome page and the Archive User Browser in an Exchange environment
    4.  
      Creating CloudLink tasks for Exchange
    5. Selecting the Active Directory users, groups, or OUs to perform a task
      1.  
        Selecting users and groups from the Archive User Browser
      2.  
        Selecting users, groups, or OUs from the Task Manager Wizard
    6.  
      About granting remote account management for CloudLink
    7.  
      Selecting the actions for a task to perform in an Exchange environment
    8.  
      Deselecting task actions for specific users or groups
    9.  
      Configuring the web folder properties for a task
    10.  
      Naming and scheduling a task
  9. Setting up CloudLink with Domino
    1.  
      About setting up CloudLink with Domino
    2.  
      Creating a CloudLink service account for a Domino environment
    3.  
      Creating a Notes account for CloudLink and setting up Notes on the CloudLink server
    4.  
      About configuring the Domino Global Domain Document
    5.  
      Starting and closing the CloudLink application
    6. Configuring CloudLink for Domino
      1.  
        Selecting the CloudLink configuration tasks for a Domino environment
      2.  
        Specifying the CloudLink service account
      3.  
        Specifying the Notes ID password
      4.  
        Specifying the Management Console account credentials
      5.  
        Configuring the Domino properties to synchronize
      6.  
        Specifying the additional Domino synchronization options
      7.  
        Configuring report management and logging
      8.  
        Configuring the welcome message template
    7.  
      Reviewing or changing the CloudLink configuration
  10. Creating CloudLink tasks for Domino
    1.  
      About creating CloudLink tasks for Domino
    2.  
      Accessing Task Manager
    3.  
      About the Task Manager Welcome page and Archive User Browser in a Domino environment
    4.  
      Creating CloudLink tasks for Domino
    5.  
      Selecting the Domino view on which to perform the task
    6.  
      Choosing whether to disable Insight Personal Archive access for users in Domino deny groups
    7.  
      About granting remote account management for CloudLink
    8.  
      Selecting the actions for a task to perform in a Domino environment
    9.  
      Scheduling a task
    10.  
      Reviewing the task parameters
  11. Monitoring and managing tasks and archive accounts
    1.  
      About managing tasks and monitoring their results
    2.  
      Viewing the Created Task List
    3.  
      Editing, copying, and deleting tasks
    4.  
      Viewing the task reports
    5.  
      About the CloudLink log files
    6.  
      Optimizing the cloud archive status synchronization
    7.  
      Exporting archive account information from the Archive User Browser
  12. Known issues and limitations
    1.  
      About the known issues and limitations with CloudLink
    2.  
      CloudLink Insight Personal Archive web folder deployment issues and limitations
    3.  
      CloudLink Active Directory synchronization limitations
    4.  
      General CloudLink limitations

About the Task Manager Welcome page and the Archive User Browser in an Exchange environment

The Welcome to Task Manager Wizard page can show information about the following:

  • The Active Directory users that you have selected for CloudLink to synchronize to Arctera Insight Archiving.

  • All the users in the Active Directory domains that you have registered with CloudLink.

  • The CloudLink tasks that you have created.

  • The status of account synchronizations and web folder deployments.

The Welcome to Task Manager Wizard page is also the place from which you launch the Task Manager wizard.

Task Manager Wizard
Archive User Browser

The Archive User Browser pane shows information about the users that are associated with the Active Directory domain that is selected in the Archive User Browser menu bar.

Note:

The displayed information relates to when you last started CloudLink, or when you last refreshed the Archive User Browser.

The Archive User Browser can show information from either of two separate sources:

  • By default, the Archive User Browser shows information about the users and groups that you have selected for CloudLink to synchronize to Arctera Insight Archiving. When you start CloudLink, CloudLink reads its local database to obtain this information. To refresh this data, click the Refresh drop-down on the Archive User Browser menu bar, and select Refresh from Database.

    Note:

    When you create a task, CloudLink adds the users to its database as soon as you select them. The database can therefore include users for which synchronization has not yet occurred.

  • The Archive User Browser can also show information for all of the mail-enabled users and groups in the selected Active Directory domain. To view this information, click the Refresh drop-down on the Archive User Browser menu bar, and select Refresh from Active Directory.

    Note:

    A refresh with data from Active Directory may take some time, depending on the size of your Active Directory deployment.

Table: Information shown in the Archive User Browser shows the information that the Archive User Browser displays for each user.

Table: Information shown in the Archive User Browser

Column

Description

Username

The login name of the user.

Email Address

The primary email address of the user.

Archive Active

Yes: Archiving is set to enabled.

No: Archiving is set to disabled.

Cloud Archive Status

Yes: A synchronization event has occurred.

No: A synchronization event has not occurred.

Personal Archive

Yes: Access to Insight Personal Archive is set to enabled.

No: Access to Insight Personal Archive is set to disabled.

Web Folder

Yes: A Insight Personal Archive web folder is set to enabled.

No: A Insight Personal Archive web folder is set to disabled.

Keep Archive Enabled

Yes: Archiving is set to enabled if the user is disabled in Active Directory.

No: Archiving is set to disabled if the user is disabled in Active Directory.

Last Synchronized

The date and time of the last synchronization event.

Note:

The last synchronization time can be different for different users. You get only the modified account details from the last synchronization time to optimize the cloud archive status synchronization.

See Optimizing the cloud archive status synchronization.

Note:

Remember that the information dates from when you last started CloudLink, or when you last refreshed the Archive User Browser.

You can export the details of the users and groups that are listed in the Archive User Browser to a CSV (comma-separated values) file.

See Exporting archive account information from the Archive User Browser.

Created Task List

The Created Task List area lists all the tasks that currently exist. The list is empty until you create some tasks. You can manage existing tasks from the Created Task List.

See About managing tasks and monitoring their results.

Task Manager Logging

The Task Manager Logging area posts information about synchronizations and Insight Personal Archive web folder deployments as they happen, and provides links to the task reports and the CloudLink logs.

See Viewing the task reports.

More Information

Creating CloudLink tasks for Exchange