Enterprise Vault.cloud™ CloudLink Administration Guide

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Product(s): Enterprise Vault.cloud (Version Not Specified)
  1. About this guide
    1.  
      About this guide
    2.  
      Prerequisite knowledge
  2. About CloudLink
    1.  
      Changes in CloudLink version 4.1.1
    2.  
      Changes in CloudLink version 4.1.0
    3.  
      CloudLink revision history
    4.  
      About CloudLink
    5.  
      About CloudLink synchronization with Active Directory
    6.  
      About CloudLink synchronization with Domino Directory
    7.  
      About configuring Personal.cloud web folders for Exchange mailboxes
    8.  
      How you use CloudLink
  3. About Exchange mailbox delegation synchronization
    1.  
      Introduction to Exchange mailbox delegation synchronization
    2.  
      About the effects of synchronized delegation permissions
    3.  
      About the synchronization of delegation permissions with recurring tasks
    4.  
      Requirements for delegation permissions synchronization
  4. System requirements for CloudLink
    1.  
      About the requirements for CloudLink
    2.  
      About the Microsoft Exchange and IBM Domino configurations that are compatible with CloudLink
    3.  
      CloudLink server requirements
    4.  
      About the account credentials that CloudLink requires
  5. Steps to set up CloudLink
    1.  
      Steps to set up CloudLink
  6. Installing or upgrading the CloudLink application
    1.  
      About installing and upgrading CloudLink
    2.  
      Performing a new installation of CloudLink
    3.  
      Upgrading CloudLink
    4.  
      Uninstalling CloudLink
  7. Setting up CloudLink with Microsoft Exchange
    1.  
      About setting up CloudLink with Microsoft Exchange
    2.  
      Creating a CloudLink service account for an Exchange environment
    3. Configuring Exchange 2003 servers for CloudLink
      1.  
        Ensuring that the WebDAV protocol is enabled
      2.  
        Assigning administrator permissions for the CloudLink service account
      3.  
        Configuring Exchange Server 2003 for remote login with forms-based authentication
    4. Configuring Exchange Server 2007, 2010, 2013, and 2016 servers for CloudLink
      1.  
        Setting the rights for the CloudLink service account to create and remove web folders
      2.  
        Enabling Personal.cloud web folders in OWA
    5.  
      Starting and closing the CloudLink application
    6. Configuring CloudLink for Microsoft Exchange
      1.  
        Selecting the CloudLink configuration tasks for an Exchange environment
      2.  
        Specifying the CloudLink service account
      3.  
        Registering the domain controllers
      4.  
        Specifying the Administration Console account credentials
      5.  
        Configuring the Active Directory properties to synchronize
      6.  
        Configuring the additional Active Directory synchronization options
      7.  
        Configuring the SMTP server settings for email alerts
      8.  
        Choosing the Exchange Server settings for web folder management
      9.  
        Configuring the web folder properties
      10.  
        Configuring report management and logging
      11.  
        Configuring the welcome message template
      12.  
        Disabling Personal.cloud login and archiving for accounts with disabled mailboxes
      13.  
        Disabling Personal.cloud login and archiving for users who leave distribution groups that are targeted with Group-based Sync
    7.  
      Reviewing or changing the CloudLink configuration
  8. Creating CloudLink tasks for Exchange
    1.  
      About creating CloudLink tasks for Exchange
    2.  
      Accessing Task Manager
    3.  
      About the Task Manager Welcome page and the Archive User Browser in an Exchange environment
    4.  
      Creating CloudLink tasks for Exchange
    5. Selecting the Active Directory users, groups, or OUs on which to perform a task
      1.  
        Selecting users and groups from the Archive User Browser
      2.  
        Selecting users, groups, or OUs from the Task Manager Wizard
    6.  
      About granting remote account management for CloudLink
    7.  
      Selecting the actions for a task to perform in an Exchange environment
    8.  
      Deselecting task actions for specific users or groups
    9.  
      Configuring the web folder properties for a task
    10.  
      Naming and scheduling a task
  9. Setting up CloudLink with Domino
    1.  
      About setting up CloudLink with Domino
    2.  
      Creating a CloudLink service account for a Domino environment
    3.  
      Creating a Notes account for CloudLink and setting up Notes on the CloudLink server
    4.  
      About configuring the Domino Global Domain Document
    5.  
      Starting and closing the CloudLink application
    6. Configuring CloudLink for Domino
      1.  
        Selecting the CloudLink configuration tasks for a Domino environment
      2.  
        Specifying the CloudLink service account
      3.  
        Specifying the Notes ID password
      4.  
        Specifying the Administration Console account credentials
      5.  
        Configuring the Domino properties to synchronize
      6.  
        Specifying the additional Domino synchronization options
      7.  
        Configuring report management and logging
      8.  
        Configuring the welcome message template
    7.  
      Reviewing or changing the CloudLink configuration
  10. Creating CloudLink tasks for Domino
    1.  
      About creating CloudLink tasks for Domino
    2.  
      Accessing Task Manager
    3.  
      About the Task Manager Welcome page and Archive User Browser in a Domino environment
    4.  
      Creating CloudLink tasks for Domino
    5.  
      Selecting the Domino view on which to perform the task
    6.  
      Choosing whether to disable Personal.cloud access for users in Domino deny groups
    7.  
      About granting remote account management for CloudLink
    8.  
      Selecting the actions for a task to perform in a Domino environment
    9.  
      Scheduling a task
    10.  
      Reviewing the task parameters
  11. Monitoring and managing tasks and archive accounts
    1.  
      About managing tasks and monitoring their results
    2.  
      Viewing the Created Task List
    3.  
      Editing, copying, and deleting tasks
    4.  
      Viewing the task reports
    5.  
      About the CloudLink log files
    6.  
      Exporting archive account information from the Archive User Browser
  12. Known issues and limitations
    1.  
      About the known issues and limitations with CloudLink
    2.  
      CloudLink Personal.cloud web folder deployment issues and limitations
    3.  
      CloudLink Active Directory synchronization limitations
    4.  
      General CloudLink limitations

Configuring the additional Active Directory synchronization options

The Additional AD Sync Options configuration step provides the following settings to control whether CloudLink disables Personal.cloud login or both login and archiving under certain circumstances:

For user accounts disabled in Active Directory

This setting applies to both non-recurrent and recurrent CloudLink tasks, when they synchronize a user account that is disabled in Active Directory.

CloudLink ignores this setting for all Active Directory accounts that are associated with linked mailboxes.

See About accounts that are associated with linked mailboxes, below.

This setting also determines the effect of the Disable Archive setting in CloudLink Task Manager.

See Selecting the actions for a task to perform in an Exchange environment.

For user accounts deleted in Active Directory

This setting applies only to any recurrent CloudLink tasks that synchronize the account before the deletion, and then run again after the deletion. For CloudLink to recognize the change, the same recurrent task must run before and after the account deletion.

Note:

CloudLink has no visibility of expired Active Directory accounts.

For user accounts leaving an Organizational Unit selected for synchronization

This setting applies only to any recurrent CloudLink tasks that synchronize the Organizational Unit before the account leaves, and then run again after the account has left. For CloudLink to recognize the change, the change to be recognized, the same recurrent task must run before and after the change.

For each setting you can choose from the following options:

Do nothing

CloudLink makes no changes to the Enterprise Vault Personal.cloud login, or to the Enterprise Vault.cloud archiving settings for the user account.

Disable Enterprise Vault Personal.cloud Login

CloudLink disables the Enterprise Vault Personal.cloud login for the user account. New emails continue to be archived to the account. Archived emails remain accessible for eDiscovery.

Disable Enterprise Vault.cloud Archiving and Login

CloudLink disables the Enterprise Vault Personal.cloud login for the user account. New emails are not archived to the account. Archived emails remain accessible for eDiscovery.

CloudLink renames the account as follows:

username-Disabled_On_timestamp

To configure the additional Active Directory synchronization options

  1. Go to the Additional AD Sync Options configuration step.
  2. Choose the required option for each setting:

    • For user accounts that are disabled in Active Directory.

      The default option is Disable Enterprise Vault Personal.cloud Login.

    • For user accounts that become deleted in Active Directory.

      The default option is Disable Enterprise Vault Personal.cloud Archiving and Login.

    • For user accounts that leave an Organizational Unit that is selected for synchronization.

      The default option is Do nothing.

  3. Click Next to save your choices and continue.
About accounts that are associated with linked mailboxes

For accounts that are associated with linked mailboxes CloudLink ignores the For user accounts disabled in Active Directory setting. With linked mailboxes the local Active Directory account is always in a disabled state.

If you want deliberately to disable Personal.cloud login or both login and archiving for an account that is associated with a linked mailbox, you can do as follows: