Enterprise Vault.cloud™ CloudLink Administration Guide
- About this guide
- About CloudLink
- About Exchange mailbox delegation synchronization
- System requirements for CloudLink
- Steps to set up CloudLink
- Installing or upgrading the CloudLink application
- Setting up CloudLink with Microsoft Exchange
- Configuring Exchange 2003 servers for CloudLink
- Configuring Exchange Server 2007, 2010, 2013, and 2016 servers for CloudLink
- Configuring CloudLink for Microsoft Exchange
- Creating CloudLink tasks for Exchange
- Selecting the Active Directory users, groups, or OUs on which to perform a task
- Setting up CloudLink with Domino
- Configuring CloudLink for Domino
- Creating CloudLink tasks for Domino
- Monitoring and managing tasks and archive accounts
- Known issues and limitations
You can upgrade to CloudLink 4.1.1 to obtain the benefits of the latest version.
Do not directly upgrade to CloudLink version 4.1.1 from versions earlier than 4.1.0. Doing so will lead to unintended consequences. Upgrade the older version to version 4.1.0 and then, you can upgrade from version 4.1.0 to version 4.1.1.
The format for the configuration file (.sdf) has changed internally. During an upgrade to CloudLink version 4.1.0, the existing configuration file will be upgraded to the new format as long as CloudLink version 4.1.0 is installed in the same location as the previous install. Replacing a configuration file with another from an older version of CloudLink is not supported.
Note the following before you proceed:
In this release, the support for installation of the CloudLink application on Microsoft Windows Server 2016 and Microsoft Windows Server 2019 has been added.
In CloudLink version 4.1.0, the external dependency of SQL Compact Edition 3.5 has been eliminated.
If you currently use CloudLink version 4.0, 4.0.1, or 4.0.2, upgrade to 4.0.3 first.
If you currently use the CloudLink version 4.0 original release or earlier we recommend that you upgrade to obtain the benefits of the recent releases.
If you currently use CloudLink 3.4.0 or earlier, you must upgrade to CloudLink 3.4.1 before you can upgrade to 4.0.3. You can download CloudLink 3.4.1 from the following article on the Veritas Support website:
To upgrade an existing installation of CloudLink, follow the appropriate procedure:
Interrupting or canceling an upgrade may leave the CloudLink database in an inconsistent state.
To perform a standard upgrade of CloudLink (32-bit to 32-bit, or 64-bit to 64-bit)
- Make sure that your system meets all of the required prerequisites for the new version of CloudLink.
- Open the Windows Services MMC snap-in, and stop the ArchiveTools CloudLink Server service.
- Uninstall CloudLink through the Windows Control Panel's Add/Remove programs option.
- Download the appropriate version of the compressed CloudLink installation file from the following location on the Veritas Support website:
- Extract the files from the CloudLink zip file.
In the unzipped files, double-click the setup.exe inside the appropriate folder:
For a 32-bit installation:
CloudLink 4.1.1 32-bit
For a 64-bit installation:
CloudLink 4.1.1 64-bit
- Follow the CloudLink setup wizard. When you are prompted for the installation folder path, enter the location of the old CloudLink version.
When the installation has completed, the ArchiveTools CloudLink icon is present on the Windows desktop.
- Open the Windows Services MMC snap-in, and start the ArchiveTools CloudLink Server service.
- If you use CloudLink to manage a Domino environment you must re-enter the Notes ID password in the CloudLink configuration settings.
To re-enter the Notes ID password for Domino configurations after an upgrade
- Start CloudLink. For example, launch it from the CloudLink desktop shortcut.
- Click the Configuration tab near the bottom of the Configuration pane.
- In the Configuration Tasklist pane, click Start Configuration TaskList
- On the Select Configuration Task(s) page, re-select the required Domino configuration tasks, and then click Next.
- On the Specify CloudLink Service Account page, click Next to display the Specify Notes ID configuration step.
- In the Notes ID Password box, enter the password of the Notes ID file that CloudLink uses to access the Domino Directory and the Domino views.
- Click Login.
- If the login is successful, a dialog box indicates that the Notes ID file was successfully accessed. Click Ok on the dialog.
- Click Next to save the Notes ID password.
- Click Next to browse though the remaining configuration steps, and then on the Report Management step click Finish to save the updated configuration.