Enterprise Vault.cloud™ CloudLink Administration Guide

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Product(s): Enterprise Vault.cloud (Version Not Specified)
  1. About this guide
    1.  
      About this guide
    2.  
      Prerequisite knowledge
  2. About CloudLink
    1.  
      Changes in CloudLink version 4.1.1
    2.  
      Changes in CloudLink version 4.1.0
    3.  
      CloudLink revision history
    4.  
      About CloudLink
    5.  
      About CloudLink synchronization with Active Directory
    6.  
      About CloudLink synchronization with Domino Directory
    7.  
      About configuring Personal.cloud web folders for Exchange mailboxes
    8.  
      How you use CloudLink
  3. About Exchange mailbox delegation synchronization
    1.  
      Introduction to Exchange mailbox delegation synchronization
    2.  
      About the effects of synchronized delegation permissions
    3.  
      About the synchronization of delegation permissions with recurring tasks
    4.  
      Requirements for delegation permissions synchronization
  4. System requirements for CloudLink
    1.  
      About the requirements for CloudLink
    2.  
      About the Microsoft Exchange and IBM Domino configurations that are compatible with CloudLink
    3.  
      CloudLink server requirements
    4.  
      About the account credentials that CloudLink requires
  5. Steps to set up CloudLink
    1.  
      Steps to set up CloudLink
  6. Installing or upgrading the CloudLink application
    1.  
      About installing and upgrading CloudLink
    2.  
      Performing a new installation of CloudLink
    3.  
      Upgrading CloudLink
    4.  
      Uninstalling CloudLink
  7. Setting up CloudLink with Microsoft Exchange
    1.  
      About setting up CloudLink with Microsoft Exchange
    2.  
      Creating a CloudLink service account for an Exchange environment
    3. Configuring Exchange 2003 servers for CloudLink
      1.  
        Ensuring that the WebDAV protocol is enabled
      2.  
        Assigning administrator permissions for the CloudLink service account
      3.  
        Configuring Exchange Server 2003 for remote login with forms-based authentication
    4. Configuring Exchange Server 2007, 2010, 2013, and 2016 servers for CloudLink
      1.  
        Setting the rights for the CloudLink service account to create and remove web folders
      2.  
        Enabling Personal.cloud web folders in OWA
    5.  
      Starting and closing the CloudLink application
    6. Configuring CloudLink for Microsoft Exchange
      1.  
        Selecting the CloudLink configuration tasks for an Exchange environment
      2.  
        Specifying the CloudLink service account
      3.  
        Registering the domain controllers
      4.  
        Specifying the Administration Console account credentials
      5.  
        Configuring the Active Directory properties to synchronize
      6.  
        Configuring the additional Active Directory synchronization options
      7.  
        Configuring the SMTP server settings for email alerts
      8.  
        Choosing the Exchange Server settings for web folder management
      9.  
        Configuring the web folder properties
      10.  
        Configuring report management and logging
      11.  
        Configuring the welcome message template
      12.  
        Disabling Personal.cloud login and archiving for accounts with disabled mailboxes
      13.  
        Disabling Personal.cloud login and archiving for users who leave distribution groups that are targeted with Group-based Sync
    7.  
      Reviewing or changing the CloudLink configuration
  8. Creating CloudLink tasks for Exchange
    1.  
      About creating CloudLink tasks for Exchange
    2.  
      Accessing Task Manager
    3.  
      About the Task Manager Welcome page and the Archive User Browser in an Exchange environment
    4.  
      Creating CloudLink tasks for Exchange
    5. Selecting the Active Directory users, groups, or OUs on which to perform a task
      1.  
        Selecting users and groups from the Archive User Browser
      2.  
        Selecting users, groups, or OUs from the Task Manager Wizard
    6.  
      About granting remote account management for CloudLink
    7.  
      Selecting the actions for a task to perform in an Exchange environment
    8.  
      Deselecting task actions for specific users or groups
    9.  
      Configuring the web folder properties for a task
    10.  
      Naming and scheduling a task
  9. Setting up CloudLink with Domino
    1.  
      About setting up CloudLink with Domino
    2.  
      Creating a CloudLink service account for a Domino environment
    3.  
      Creating a Notes account for CloudLink and setting up Notes on the CloudLink server
    4.  
      About configuring the Domino Global Domain Document
    5.  
      Starting and closing the CloudLink application
    6. Configuring CloudLink for Domino
      1.  
        Selecting the CloudLink configuration tasks for a Domino environment
      2.  
        Specifying the CloudLink service account
      3.  
        Specifying the Notes ID password
      4.  
        Specifying the Administration Console account credentials
      5.  
        Configuring the Domino properties to synchronize
      6.  
        Specifying the additional Domino synchronization options
      7.  
        Configuring report management and logging
      8.  
        Configuring the welcome message template
    7.  
      Reviewing or changing the CloudLink configuration
  10. Creating CloudLink tasks for Domino
    1.  
      About creating CloudLink tasks for Domino
    2.  
      Accessing Task Manager
    3.  
      About the Task Manager Welcome page and Archive User Browser in a Domino environment
    4.  
      Creating CloudLink tasks for Domino
    5.  
      Selecting the Domino view on which to perform the task
    6.  
      Choosing whether to disable Personal.cloud access for users in Domino deny groups
    7.  
      About granting remote account management for CloudLink
    8.  
      Selecting the actions for a task to perform in a Domino environment
    9.  
      Scheduling a task
    10.  
      Reviewing the task parameters
  11. Monitoring and managing tasks and archive accounts
    1.  
      About managing tasks and monitoring their results
    2.  
      Viewing the Created Task List
    3.  
      Editing, copying, and deleting tasks
    4.  
      Viewing the task reports
    5.  
      About the CloudLink log files
    6.  
      Exporting archive account information from the Archive User Browser
  12. Known issues and limitations
    1.  
      About the known issues and limitations with CloudLink
    2.  
      CloudLink Personal.cloud web folder deployment issues and limitations
    3.  
      CloudLink Active Directory synchronization limitations
    4.  
      General CloudLink limitations

Disabling Personal.cloud login and archiving for accounts with disabled mailboxes

You can manually configure CloudLink to disable Personal.cloud login or both login and archiving for accounts whose Exchange mailboxes become disabled.

Disabling Personal.cloud login and archiving for accounts with disabled mailboxes on Exchange 2007, 2010, 2013, and 2016

In Exchange 2007, 2010, 2013, and 2016, a mailbox may be set to Disabled. By default CloudLink archives from Active Directory accounts regardless of this Disabled mailbox setting. If you want to disable Personal.cloud login or both login and archiving for accounts whose mailboxes become disabled, you can set the MailboxDisabledAction parameter in the CloudLink configuration file.

This CloudLink configuration file parameter has no effect on Exchange 2003.

Note:

If you use Group-based Sync we recommend that you set the MailboxDisabledAction parameter and the LeaveCustomQueryOption parameter to the same value.

See Disabling Personal.cloud login and archiving for users who leave distribution groups that are targeted with Group-based Sync.

To disable Personal.cloud login or login and archiving for accounts with disabled mailboxes on Exchange 2007, 2010, 2013, and 2016

  1. Go to the folder in which CloudLink is installed, typically C:\Program Files\ArchiveTools\CloudLink.
  2. Make a backup copy of the CloudLink configuration file ArchiveTools.CloudLink.Server.exe.config, in case you want to revert to the original file later.
  3. Use a text editor such as Notepad to open ArchiveTools.CloudLink.Server.exe.config.
  4. Find the <appSettings> section of the file, and add the following entry within it:

    <add key="MailboxDisabledAction" value="n" />

    Where n is an integer that determines the behavior for any mailboxes that are set to Disabled in the Exchange Management Console, as follows:

    • 2: Do nothing. This behavior is also the default when the parameter is not set in the configuration file.

    • 0: Disable Personal.cloud login, but do not disable archiving.

    • 3: Disable both Personal.cloud login and archiving.

  5. Save the changes to the configuration file.
  6. Restart the ArchiveTools CloudLink Server service for the change to take effect.

    Note:

    For CloudLink to identify that an account's mailbox is disabled, the same recurrent CloudLink task must synchronize the account both before and after the mailbox is disabled.

Disabling Personal.cloud login and archiving for mail-disabled users on Exchange 2003

If you want to disable Personal.cloud login or login and archiving for mail-disabled users on Exchange 2003, you can perform the following procedure.

To disable Personal.cloud login or login and archiving for mail-disabled users on Exchange 2003

  1. Identify all the Exchange 2003 mail-disabled users, and create a separate Active Directory Organizational Unit that contains only those users.
  2. In the CloudLink configuration task list, in the Additional AD Sync Options step, ensure that the setting For user accounts disabled in Active Directory is set to one of the following, as required:
    • Disable Enterprise Vault Personal.cloud Login

    • Disable Enterprise Vault.cloud archiving and Login

    See Configuring the additional Active Directory synchronization options.

    Note:

    If you change this configuration setting, the change affects all CloudLink tasks that use this setting, including any existing scheduled and recurring tasks.

  3. Run the CloudLink Task Manager wizard, and create a new task specifically to disable archiving for disabled Exchange 2003 mailbox users. When you configure the task, do as follows:

    • On the Select User(s) or Group(s) page, select the Organizational Unit that you created in step 1.

    • Then, on the Select Action(s) page, select only Disable Archive.

    • Select a suitable schedule for the task.

    See Creating CloudLink tasks for Exchange.

    When the task runs it disables Personal.cloud login, or archiving and login for all of the users in the specified Organizational Unit.