Arctera™ Insight Archiving : Cloudlink Administration Guide
- About this guide
- About CloudLink
- About CloudLink
- Synchronizing user accounts from Microsoft Active Directory
- Synchronizing user accounts from IBM Domino Directory
- Synchronizing user accounts from Google G Suite
- Configuring Insight Personal Archive web folders for Microsoft Exchange mailboxes
- Should I upgrade to CloudLink 4.1.x?
- CloudLink revision history
- About Exchange mailbox delegation synchronization
- Introduction to Exchange mailbox delegation synchronization
- About the effects of synchronized delegation permissions
- About the synchronization of delegation permissions with recurring tasks
- Requirements for delegation permissions synchronization
- Synchronizing the delegation permission for a user or a shared mailbox with delegates from different active directory domains
- System requirements for CloudLink
- Steps to set up CloudLink
- Installing or upgrading the CloudLink application
- Setting up CloudLink with Microsoft Exchange
- About setting up CloudLink with Microsoft Exchange
- Creating a CloudLink service account for an Exchange environment
- Configuring Exchange 2003 servers for CloudLink
- Configuring Exchange Server 2007, 2010, 2013, and 2016 servers for CloudLink
- Starting and closing the CloudLink application
- Configuring CloudLink for Microsoft Exchange
- Selecting the CloudLink configuration tasks for an Exchange environment
- Specifying the CloudLink service account
- Registering the domain controllers
- Registering the secondary domain controllers (Optional)
- Specifying the Management Console credentials
- Configuring the Active Directory properties to synchronize
- Configuring the additional Active Directory synchronization options
- Synchronizing additional email aliases from the Active Directory Extension attribute
- Configuring the SMTP server settings for email alerts
- Choosing the Exchange Server settings for web folder management
- Configuring the web folder properties
- Configuring report management and logging
- Configuring the welcome message template
- Disabling Insight Personal Archive login and archiving for accounts with disabled mailboxes
- Disabling Insight Personal Archive login and archiving for users who leave distribution groups that are targeted with Group-based Sync
- Reviewing or changing the CloudLink configuration
- Creating CloudLink tasks for Exchange
- About creating CloudLink tasks for Exchange
- Accessing Task Manager
- About the Task Manager Welcome page and the Archive User Browser in an Exchange environment
- Creating CloudLink tasks for Exchange
- Selecting the Active Directory users, groups, or OUs to perform a task
- About granting remote account management for CloudLink
- Selecting the actions for a task to perform in an Exchange environment
- Deselecting task actions for specific users or groups
- Configuring the web folder properties for a task
- Naming and scheduling a task
- Setting up CloudLink with Domino
- About setting up CloudLink with Domino
- Creating a CloudLink service account for a Domino environment
- Creating a Notes account for CloudLink and setting up Notes on the CloudLink server
- About configuring the Domino Global Domain Document
- Starting and closing the CloudLink application
- Configuring CloudLink for Domino
- Selecting the CloudLink configuration tasks for a Domino environment
- Specifying the CloudLink service account
- Specifying the Notes ID password
- Specifying the Management Console account credentials
- Configuring the Domino properties to synchronize
- Specifying the additional Domino synchronization options
- Configuring report management and logging
- Configuring the welcome message template
- Reviewing or changing the CloudLink configuration
- Creating CloudLink tasks for Domino
- About creating CloudLink tasks for Domino
- Accessing Task Manager
- About the Task Manager Welcome page and Archive User Browser in a Domino environment
- Creating CloudLink tasks for Domino
- Selecting the Domino view on which to perform the task
- Choosing whether to disable Insight Personal Archive access for users in Domino deny groups
- About granting remote account management for CloudLink
- Selecting the actions for a task to perform in a Domino environment
- Scheduling a task
- Reviewing the task parameters
- Monitoring and managing tasks and archive accounts
- Known issues and limitations
CloudLink Insight Personal Archive web folder deployment issues and limitations
The following issues and limitations relate to CloudLink deployment of Insight Personal Archive web folders:
CloudLink fails when it deploys web folders to recently created user mailboxes, if the mailbox is not fully established.
Before you use CloudLink to deploy web folders, log into the mailbox, either from Outlook or Outlook Web Access.
CloudLink needs to run with elevated privileges if User Account Control (UAC) is enabled.
CloudLink needs to change the Windows service logon identity to the logon identity that is set in Security Options. CloudLink cannot perform this operation if UAC is enabled. To avoid changing the identity manually, run CloudLink as an administrator. To run CloudLink as an administrator hold down Shift while right-clicking the application and select from the shortcut menu.
If CloudLink is installed on a domain controller, the Security Options dialog cannot set the new user credentials for the ArchiveTools CloudLink Server service. CloudLink continues to use the old credentials as the logon identity. CloudLink indicates that security permissions are insufficient and that the logon identity change for the service needs to be done manually. As a work-around, use the Services MMC snap-in to set the user identity for the ArchiveTools CloudLink Server service to the CloudLink service account.
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