Enterprise Vault.cloud™ Folder Sync 1.12 Administration Guide

Last Published:
Product(s): Enterprise Vault.cloud (Version Not Specified)
  1. Overview
    1.  
      About this guide
    2.  
      About Folder Sync 1.12
    3.  
      Revision history
    4.  
      Prerequisite knowledge
  2. Requirements for Folder Sync
    1.  
      Folder Sync Microsoft SQL Server requirements
    2.  
      Requirements for the server on which Folder Sync is installed
  3. Preparing the service accounts
    1.  
      About the service accounts that Folder Sync requires
    2.  
      Preparing the Folder Sync service account
    3.  
      Preparing the Office 365 service account
  4. Installing and configuring Folder Sync
    1.  
      About installing and configuring Folder Sync
    2.  
      Installing the Folder Sync application
    3.  
      Configuring the initial setup of Folder Sync
    4.  
      Configuring the Item Synch task's message service settings
    5.  
      Processing Office 365 shared mailboxes
    6.  
      Restarting the Item Synch task
  5. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  6. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2.  
      Checking the Folder Sync synchronization status from the ArchiveTools Management Console
    3.  
      About the Folder Sync job list
    4.  
      Viewing the Folder Sync job list
    5.  
      About the Folder Sync Mailbox Report
    6.  
      Viewing the Folder Sync Mailbox Report
    7.  
      About the Folder Sync Status Report
    8.  
      Viewing the Folder Sync Status Report
    9.  
      Disabling or enabling Folder Sync from the Administration Console
    10.  
      Viewing the Folder Sync synchronization status of an account from the Administration Console
  7. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional timeouts of the Folder Sync service

Changing the iterative restart period for scheduled Folder Sync synchronization events

Within the duration period that you set for a scheduled Folder Sync synchronization the Item Sync task performs repeat runs of the folder synchronizations. That is, if the Item Synch task finishes processing all of the selected mailboxes, it pauses for a set period and then begins a repeat run of the synchronizations. The pause period between the reruns is called the iterative restart period.

The iterative restart period is set to 60 minutes by default. You can change this value if you want. For example, to set a more aggressive policy for folder synchronizations, you can reduce the iterative restart period to, say, 30 minutes.

Note:

Setting the iterative restart period to 0 disables the restart of the folder synchronization event. That is, it disables the scheduled restarts.

To change the iterative restart period you must edit a value in a Folder Sync configuration file.

To change the iterative restart period for scheduled Folder Sync synchronizations

  1. On the Folder Sync server, navigate to the Folder Sync installation folder, typically C:\Program Files\ArchiveTools\ArchiveTools Folder Sync
  2. Take a backup copy of the file ArchiveAcceleratorSynchService.exe.config and paste it in a suitable location in case you want to revert to it later.
  3. Open ArchiveAcceleratorSynchService.exe.config with a text editor such as Notepad.
  4. Find the setting ScheduleRestartPeriodMinutes.
  5. Change the value of this setting from the default of 60 to the number of minutes that you require.
  6. Close the file, and save the changes.
  7. Restart the Item Synch task.

    See Restarting the Item Synch task.