Enterprise Vault.cloud™ Folder Sync 1.12 Administration Guide

Last Published:
Product(s): Enterprise Vault.cloud (Version Not Specified)
  1. Overview
    1.  
      About this guide
    2.  
      About Folder Sync 1.12
    3.  
      Revision history
    4.  
      Prerequisite knowledge
  2. Requirements for Folder Sync
    1.  
      Folder Sync Microsoft SQL Server requirements
    2.  
      Requirements for the server on which Folder Sync is installed
  3. Preparing the service accounts
    1.  
      About the service accounts that Folder Sync requires
    2.  
      Preparing the Folder Sync service account
    3.  
      Preparing the Office 365 service account
  4. Installing and configuring Folder Sync
    1.  
      About installing and configuring Folder Sync
    2.  
      Installing the Folder Sync application
    3.  
      Configuring the initial setup of Folder Sync
    4.  
      Configuring the Item Synch task's message service settings
    5.  
      Processing Office 365 shared mailboxes
    6.  
      Restarting the Item Synch task
  5. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  6. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2.  
      Checking the Folder Sync synchronization status from the ArchiveTools Management Console
    3.  
      About the Folder Sync job list
    4.  
      Viewing the Folder Sync job list
    5.  
      About the Folder Sync Mailbox Report
    6.  
      Viewing the Folder Sync Mailbox Report
    7.  
      About the Folder Sync Status Report
    8.  
      Viewing the Folder Sync Status Report
    9.  
      Disabling or enabling Folder Sync from the Administration Console
    10.  
      Viewing the Folder Sync synchronization status of an account from the Administration Console
  7. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional timeouts of the Folder Sync service

Requirements for the server on which Folder Sync is installed

For optimal performance, we recommend that you install the Folder Sync application on a standalone server or standalone virtual machine. We recommend that you do not install Folder Sync on an Active Directory domain controller due to the effect on performance.

Table: Folder Sync 1.12: server requirements specifies the other requirements for the server on which you install Folder Sync 1.12.

Table: Folder Sync 1.12: server requirements

Item

Requirement and details

Operating system

Microsoft Windows Server 2012 R2 or later, Standard Edition or Enterprise Edition

Note:

User Account Control (UAC) must be turned off, or you must install and run Folder Sync as an administrator.

CPU and RAM

4 CPU with at least 4 GB RAM. 8 GB RAM or more is recommended.

For more information about the recommended requirements for your particular Office 365 configuration, contact Veritas Services & Support.

Network connection

Fast Internet connection.

Microsoft .NET Framework

Microsoft .NET Framework 3.5 SP1, or 4.0.

SQL Report Viewer

Microsoft Report Viewer 2012 runtime redistributable package

Note:

This version is required even if you are using the 2014 or 2016 version of SQL Server.

You can download this package from the following Microsoft article:

https://www.microsoft.com/en-gb/download/details.aspx?id=35747

SQL Server System CLR Types package

SQLSysClrTypes 2012

Note:

This version is required even if you are using the 2014 or 2016 version of SQL Server.

This package is a prerequisite for the Microsoft Report Viewer 2012. Download instructions are available from the Microsoft Report Viewer 2012 download page.

Azure Active Directory Module for Windows PowerShell

AdministrationConfig-V1.1.166.0-GA.msi

You can download this file from the following Microsoft article:

http://connect.microsoft.com/site1164/Downloads/DownloadDetails.aspx?DownloadID=59185

Internet Ports

Port 433 must be open to allow communication to the required Veritas web sites and Office 365 end points.