Enterprise Vault.cloud™ Folder Sync 1.12 Administration Guide

Last Published:
Product(s): Enterprise Vault.cloud (Version Not Specified)
  1. Overview
    1.  
      About this guide
    2.  
      About Folder Sync 1.12
    3.  
      Revision history
    4.  
      Prerequisite knowledge
  2. Requirements for Folder Sync
    1.  
      Folder Sync Microsoft SQL Server requirements
    2.  
      Requirements for the server on which Folder Sync is installed
  3. Preparing the service accounts
    1.  
      About the service accounts that Folder Sync requires
    2.  
      Preparing the Folder Sync service account
    3.  
      Preparing the Office 365 service account
  4. Installing and configuring Folder Sync
    1.  
      About installing and configuring Folder Sync
    2.  
      Installing the Folder Sync application
    3.  
      Configuring the initial setup of Folder Sync
    4.  
      Configuring the Item Synch task's message service settings
    5.  
      Processing Office 365 shared mailboxes
    6.  
      Restarting the Item Synch task
  5. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  6. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2.  
      Checking the Folder Sync synchronization status from the ArchiveTools Management Console
    3.  
      About the Folder Sync job list
    4.  
      Viewing the Folder Sync job list
    5.  
      About the Folder Sync Mailbox Report
    6.  
      Viewing the Folder Sync Mailbox Report
    7.  
      About the Folder Sync Status Report
    8.  
      Viewing the Folder Sync Status Report
    9.  
      Disabling or enabling Folder Sync from the Administration Console
    10.  
      Viewing the Folder Sync synchronization status of an account from the Administration Console
  7. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional timeouts of the Folder Sync service

Installing the Folder Sync application

Before you install the Folder Sync application, make sure that the server on which you plan to install it meets all of the requirements.

See Requirements for the server on which Folder Sync is installed.

Note:

You cannot upgrade from a previous version of Folder Sync to this version.

To install the Folder Sync application

  1. Download the compressed Folder Sync 1.12 setup file from the following location on our Support website:

    http://www.veritas.com/docs/000125973

  2. Extract the contents of the compressed setup file.
  3. Run FolderSync 1.12 Setup.msi.
  4. The ArchiveTools Folder Sync setup wizard displays. Click Next to proceed with the installation of Folder Sync.
  5. Specify the installation location for Folder Sync, and then click Next to continue.

    We recommend that you use the default location.

  6. In the Enter Service Account and Password window, provide the logon credentials for the Folder Sync service account:

    • Enter the Folder Sync service account user name in the format Domain\ServiceAccount

    • Enter the password for the Folder Sync service account, and then re-enter the password to confirm it.

  7. Click Install to continue with the installation.
  8. The setup wizard indicates when the setup has completed. To continue to the configuration options, keep Launch Archive Tools Configuration checked and click Finish.

    If you chose to launch the configuration, the Configuration wizard appears.

    See Configuring the initial setup of Folder Sync.