Enterprise Vault™ Backup and Recovery

Last Published:
Product(s): Enterprise Vault (12.3)
  1. About this guide
    1.  
      About backup and recovery
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Backing up Enterprise Vault
    1.  
      About Enterprise Vault backups
    2.  
      About Enterprise Vault backup mode
    3. Backup of Enterprise Vault data
      1.  
        Enterprise Vault system databases backup
      2.  
        Fingerprint databases backup
      3. Vault store partitions and vault store databases backup
        1.  
          Removal of Enterprise Vault safety copies after backup
      4.  
        Backing up index locations
      5.  
        Backing up the classification policy folder
    4. About backup mode cmdlets
      1.  
        Index location backup mode cmdlet syntax
      2.  
        Vault store backup mode cmdlet syntax
    5.  
      Generating PowerShell backup commands for your environment
    6.  
      Using PowerShell cmdlets in backup scripts
  3. Enterprise Vault recovery procedures
    1.  
      About using EVSVR as part of the recovery procedure
    2. Recovering Enterprise Vault using full system backups
      1.  
        Carrying out an environment recovery procedure
    3. Recovering Enterprise Vault using data-only backups
      1.  
        Recovery procedure 1: Installing software on the servers
      2.  
        Recovery procedure 2: Restoring Enterprise Vault system databases
      3.  
        Recovery procedure 3: Renaming servers
      4.  
        Recovery procedure 4: Copy or move the Enterprise Vault data files
      5.  
        Recovery procedure 5: Clearing the directory database entries
      6.  
        Recovery procedure 6: Recreating services and tasks on the first Directory service computer
      7.  
        Recovery procedure 7: Recreating services and tasks on Enterprise Vault servers
      8.  
        Recovery procedure 8: Checking the Web Access application settings
      9.  
        Recovery procedure 9: Checking registry entries
    4.  
      Recovery of an Enterprise Vault component
    5. Recovery of Enterprise Vault in a VCS cluster
      1.  
        Recovery scenario 1: One of the cluster nodes needs rebuilding
      2.  
        Recovery scenario 2: All the cluster nodes need rebuilding
    6. Recovery of Enterprise Vault in a Windows Server failover cluster
      1.  
        Recovery scenario 1: One of the cluster nodes needs rebuilding
      2.  
        Recovery scenario 2: All the cluster nodes need rebuilding

Recovery procedure 5: Clearing the directory database entries

You can clear the directory database entries for all of the Enterprise Vault servers in your environment, or for selected servers.

The SQL query that is provided in this section clears the entries in the database for all the Enterprise Vault servers. If you have multiple Enterprise Vault servers in your environment, you may want to recover only some of the servers. The following technical note provides alternative SQL scripts that let you specify the servers for which you want to clear directory entries:

https://www.veritas.com/docs/100001173

To clear the directory database entries for all of the Enterprise Vault servers

  1. Run SQL Query Analyzer and connect to the server running the Enterprise Vault Directory service.
  2. Enter and run the following SQL command:
    USE EnterpriseVaultDirectory
UPDATE StorageServiceEntry
SET StorageArchive = '', StorageRestore = '', 
StorageReplayIndex = '', StorageSpool = ''
UPDATE RetrievalTask
SET RetrievalSpoolQueue = ''
UPDATE ArchivingRetrievalTask
SET MessageQueue = ''
UPDATE RetrievalTask
SET MessageQueue = ''
UPDATE JournalTask
SET MessageQueue = ''
UPDATE PublicFolderTask
SET MessageQueue = ''