Enterprise Vault™ Backup and Recovery

Last Published:
Product(s): Enterprise Vault (12.3)
  1. About this guide
    1.  
      About backup and recovery
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Backing up Enterprise Vault
    1.  
      About Enterprise Vault backups
    2.  
      About Enterprise Vault backup mode
    3. Backup of Enterprise Vault data
      1.  
        Enterprise Vault system databases backup
      2.  
        Fingerprint databases backup
      3. Vault store partitions and vault store databases backup
        1.  
          Removal of Enterprise Vault safety copies after backup
      4.  
        Backing up index locations
      5.  
        Backing up the classification policy folder
    4. About backup mode cmdlets
      1.  
        Index location backup mode cmdlet syntax
      2.  
        Vault store backup mode cmdlet syntax
    5.  
      Generating PowerShell backup commands for your environment
    6.  
      Using PowerShell cmdlets in backup scripts
  3. Enterprise Vault recovery procedures
    1.  
      About using EVSVR as part of the recovery procedure
    2. Recovering Enterprise Vault using full system backups
      1.  
        Carrying out an environment recovery procedure
    3. Recovering Enterprise Vault using data-only backups
      1.  
        Recovery procedure 1: Installing software on the servers
      2.  
        Recovery procedure 2: Restoring Enterprise Vault system databases
      3.  
        Recovery procedure 3: Renaming servers
      4.  
        Recovery procedure 4: Copy or move the Enterprise Vault data files
      5.  
        Recovery procedure 5: Clearing the directory database entries
      6.  
        Recovery procedure 6: Recreating services and tasks on the first Directory service computer
      7.  
        Recovery procedure 7: Recreating services and tasks on Enterprise Vault servers
      8.  
        Recovery procedure 8: Checking the Web Access application settings
      9.  
        Recovery procedure 9: Checking registry entries
    4.  
      Recovery of an Enterprise Vault component
    5. Recovery of Enterprise Vault in a VCS cluster
      1.  
        Recovery scenario 1: One of the cluster nodes needs rebuilding
      2.  
        Recovery scenario 2: All the cluster nodes need rebuilding
    6. Recovery of Enterprise Vault in a Windows Server failover cluster
      1.  
        Recovery scenario 1: One of the cluster nodes needs rebuilding
      2.  
        Recovery scenario 2: All the cluster nodes need rebuilding

Recovery procedure 3: Renaming servers

Ideally, you should set up each server with the same name as the original server that it is replacing. However, if this is not the case, you must perform the following extra procedure.

Warning:

If you are running Enterprise Vault in a clustered environment, do not perform this operation unless Veritas Support advises you to do so.

To set up a server with a different name than the old server

  1. Repeat the following steps for each server that you are recovering:

    • Run SQL Query Analyzer and connect to the server that is running the Enterprise Vault Directory service.

    • Enter and run the following SQL command:

      USE EnterpriseVaultDirectory
UPDATE ComputerEntry
SET ComputerNameAlternate = 'Name of new server'
WHERE ComputerNameAlternate = 'Name of old server'
  2. Check that the DNS alias you set up for the old server points to the name of the new server. If you are unsure what the DNS alias is, run the following SQL query against the EnterpriseVaultDirectory database.
    USE EnterpriseVaultDirectory
SELECT ComputerName FROM ComputerEntry

  3. If you are recovering the system that provided the vault site alias (usually the first server that was added to the site), then you need to update the vault site alias to point to the new server. To do this, perform the following steps in the order listed:

    • Run SQL Query Analyzer and connect to the server running the Enterprise Vault Directory service.

    • Enter and run the following SQL command:

      USE EnterpriseVaultDirectory
SELECT SiteEntryId
FROM SiteEntry

      The value returned contain the vault site alias at the end of a long string of numbers. For example, if the command returns the following then the vault site alias is sitealias:

      10354B15D38FE5B41BAAC212490EBA5351d10000sitealias

    • In DNS, change the DNS alias entry so that it points at the new server.