Enterprise Vault™ Setting up SMTP Archiving

Last Published:
Product(s): Enterprise Vault (12.3)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Introducing Enterprise Vault SMTP Archiving
    1. About Enterprise Vault SMTP Archiving
      1.  
        SMTP Archiving configurations
      2.  
        SMTP Archiving components
    2.  
      About SMTP Journaling
    3.  
      About SMTP Group Journaling
    4.  
      About SMTP Mailbox Journaling
    5.  
      About SMTP Archiving licensing
    6.  
      Journaling messages to Enterprise Vault from Exchange Server or Office 365
  3. Installing SMTP Archiving
    1.  
      About installing Enterprise Vault SMTP Archiving components
    2.  
      Reporting
    3.  
      Monitoring
  4. Configuring SMTP Archiving
    1.  
      Steps to configure SMTP Archiving
    2.  
      Planning your configuration
    3. Configuring the Enterprise Vault SMTP Servers in the site
      1.  
        Entering the name or IP address of connecting hosts
      2.  
        Obtaining an SSL/TLS certificate
      3.  
        Configuring message tracking for SMTP messages
    4. Adding an SMTP Archiving task and holding folder
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
    5. Configuring retention categories and retention plans
      1.  
        Managing cascading retention settings on multiple archives
      2.  
        About changing retention on SMTP Group Journaling provisioning groups
    6. Creating SMTP policies
      1. About X-Headers
        1.  
          About X-Kvs X-Headers
        2.  
          Searching archives for messages with specific X-Headers
    7. Configuring archives for SMTP messages
      1.  
        Assigning multiple archives to spread the archiving load across servers
    8.  
      Adding SMTP routing addresses
    9.  
      Checking settings for SMTP Journaling
    10.  
      Additional configuration for Compliance Accelerator
  5. Provisioning users for SMTP Group or SMTP Mailbox Journaling
    1.  
      About SMTP provisioning groups
    2.  
      Adding an SMTP Group Journaling provisioning group
    3.  
      Adding an SMTP Mailbox Journaling provisioning group
    4.  
      Changing the order of the SMTP provisioning groups
    5.  
      Deleting an SMTP provisioning group
    6.  
      Adding or deleting an SMTP Provisioning task
    7.  
      SMTP Provisioning task summary reports
    8.  
      Configuring the SMTP site setting, Selective Journal Archiving
    9.  
      Adding SMTP target addresses manually
  6. Using the SMTP dashboard
    1.  
      About the SMTP dashboard
    2.  
      Using the Summary page
    3.  
      Using the Search page
    4.  
      Using the SMTP Archiving page
  7. PowerShell cmdlets
    1.  
      About the PowerShell cmdlets for SMTP Archiving
  8. Appendix A. Configuring target address rewriting
    1.  
      About target address rewriting
    2.  
      Steps to configure target address rewriting
    3.  
      Adding SMTP target addresses
    4.  
      Adding target address aliases

About SMTP Mailbox Journaling

Figure: Example of SMTP Mailbox Journaling

Example of SMTP Mailbox Journaling

You can implement SMTP Mailbox Journaling if you want Enterprise Vault to store all messages to and from a specific target user in an archive that is exclusive to that user. For example, in Figure: Example of SMTP Mailbox Journaling, the messages to and from VP1, VP2, and so on, are stored in separate archives, that are specifically for those addresses. The addresses for users, VP1, VP2, and so on, are added as SMTP target addresses and enabled for archiving.

We recommend that you create SMTP Mailbox Journaling provisioning groups to configure users for SMTP Mailbox Journaling. Provisioning creates targets for each user, and applies the policy and retention settings of the provisioning group. Provisioning automatically creates an Internet Mail archive for each user, or links an existing Internet Mail archive. Provisioning supports only Internet Mail archives for SMTP Mailbox Journaling.

If required, you can create manual targets for SMTP Mailbox Journaling. Exchange Mailbox archives and Internet Mail archives are supported for manual SMTP Mailbox Journaling targets.

Messages that contain a target address in a recipient field are stored in the Inbox of the archive. If a target address is found in the Sender field or From field, the message is stored in the Sent Items folder. If a target address is both the sender and recipient of a message, the message is stored in both the Inbox and the Sent Items folder.

In SMTP Mailbox Journaling, there are typically many target addresses and archives to manage. More copies of a message may be archived than in SMTP Group Journaling. As an example, take a message that contains the SMTP target addresses for user1 and user2. In SMTP Group Journaling, user1 and user2 addresses may be associated with the same journal archive, so only one copy of the message is stored. In SMTP Mailbox Journaling, user1 and user2 addresses would be associated with separate archives, so two copies of the message are stored; one in each archive. Where possible, Enterprise Vault uses single instance storage when archiving multiple copies of SMTP messages.

You can configure SMTP Journaling with SMTP Mailbox Journaling. If the advanced SMTP site setting Selective Journal Archiving is set to Inclusive, Enterprise Vault stores a target user's messages in the archive assigned to the target user, and also in the journal archive assigned to the routing address. If the setting value is Exclusive, Enterprise Vault stores the target user's messages in the user's archive only.

To ensure that all mail to or from a particular mailbox address is captured, it is important that hub transport servers expand distribution lists in messages before the messages are sent to Enterprise Vault SMTP servers.