Enterprise Vault™ Setting up SMTP Archiving

Last Published:
Product(s): Enterprise Vault (12.3)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Introducing Enterprise Vault SMTP Archiving
    1. About Enterprise Vault SMTP Archiving
      1.  
        SMTP Archiving configurations
      2.  
        SMTP Archiving components
    2.  
      About SMTP Journaling
    3.  
      About SMTP Group Journaling
    4.  
      About SMTP Mailbox Journaling
    5.  
      About SMTP Archiving licensing
    6.  
      Journaling messages to Enterprise Vault from Exchange Server or Office 365
  3. Installing SMTP Archiving
    1.  
      About installing Enterprise Vault SMTP Archiving components
    2.  
      Reporting
    3.  
      Monitoring
  4. Configuring SMTP Archiving
    1.  
      Steps to configure SMTP Archiving
    2.  
      Planning your configuration
    3. Configuring the Enterprise Vault SMTP Servers in the site
      1.  
        Entering the name or IP address of connecting hosts
      2.  
        Obtaining an SSL/TLS certificate
      3.  
        Configuring message tracking for SMTP messages
    4. Adding an SMTP Archiving task and holding folder
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
    5. Configuring retention categories and retention plans
      1.  
        Managing cascading retention settings on multiple archives
      2.  
        About changing retention on SMTP Group Journaling provisioning groups
    6. Creating SMTP policies
      1. About X-Headers
        1.  
          About X-Kvs X-Headers
        2.  
          Searching archives for messages with specific X-Headers
    7. Configuring archives for SMTP messages
      1.  
        Assigning multiple archives to spread the archiving load across servers
    8.  
      Adding SMTP routing addresses
    9.  
      Checking settings for SMTP Journaling
    10.  
      Additional configuration for Compliance Accelerator
  5. Provisioning users for SMTP Group or SMTP Mailbox Journaling
    1.  
      About SMTP provisioning groups
    2.  
      Adding an SMTP Group Journaling provisioning group
    3.  
      Adding an SMTP Mailbox Journaling provisioning group
    4.  
      Changing the order of the SMTP provisioning groups
    5.  
      Deleting an SMTP provisioning group
    6.  
      Adding or deleting an SMTP Provisioning task
    7.  
      SMTP Provisioning task summary reports
    8.  
      Configuring the SMTP site setting, Selective Journal Archiving
    9.  
      Adding SMTP target addresses manually
  6. Using the SMTP dashboard
    1.  
      About the SMTP dashboard
    2.  
      Using the Summary page
    3.  
      Using the Search page
    4.  
      Using the SMTP Archiving page
  7. PowerShell cmdlets
    1.  
      About the PowerShell cmdlets for SMTP Archiving
  8. Appendix A. Configuring target address rewriting
    1.  
      About target address rewriting
    2.  
      Steps to configure target address rewriting
    3.  
      Adding SMTP target addresses
    4.  
      Adding target address aliases

Journaling messages to Enterprise Vault from Exchange Server or Office 365

As an alternative to Enterprise Vault Exchange Journal Archiving, you can use Enterprise Vault SMTP Archiving to store journaled messages from an Exchange Server. You can also use SMTP Archiving to store journaled messages from Office 365. For detailed instructions on how to configure Exchange Server or Office 365 to journal messages to Enterprise Vault, see the document, Setting up Exchange Server and Office 365 for Enterprise Vault SMTP Archiving.

About using SMTP Archiving to store Exchange journaled messages

If you plan to use SMTP Archiving to store journaled messages from an Exchange Server, then you do not have to set up Enterprise Vault Exchange Journal Archiving in addition to SMTP Archiving.

For SMTP Archiving, you can configure Exchange Server to journal messages to an SMTP address.

You can use either Exchange Database Journaling or Transport Rule Journaling to archive the mail of a subset of users in an Exchange database. Transport Rule Journaling requires an Exchange Enterprise CAL.

  • If you use Database Journaling, then you can configure Exchange to journal all users in a particular Exchange database to Enterprise Vault.

  • If you use Transport Rule Journaling, then you can create Exchange journal rules to select which users are journaled to Enterprise Vault.

Alternatively, if you use Exchange Database Journaling and want to archive the messages of selected mailboxes, you can move the mailboxes to databases that are set to journal to Enterprise Vault SMTP Archiving servers.

In SMTP Journaling, you can configure one or more routing addresses. To each routing address you can assign multiple archives. To optimize performance, the archives should be on different Enterprise Vault storage servers. Enterprise Vault automatically balances the load across the archives that are assigned to a routing address. You can use Exchange Transport Rule Journaling rules to send messages to the appropriate target routing address.

See Assigning multiple archives to spread the archiving load across servers.

Note that SMTP Archiving does not support messages in Transport Neutral Encapsulation Format (TNEF), also known as Outlook Rich Text Format. Messages sent by Exchange Server to Enterprise Vault must be in HTML or plain text format.