Enterprise Vault™ Setting up SMTP Archiving
- About this guide
- Introducing Enterprise Vault SMTP Archiving
- Installing SMTP Archiving
- Configuring SMTP Archiving
- Configuring the Enterprise Vault SMTP Servers in the site
- Adding an SMTP Archiving task and holding folder
- Configuring retention categories and retention plans
- Creating SMTP policies
- Configuring archives for SMTP messages
- Provisioning users for SMTP Group or SMTP Mailbox Journaling
- Using the SMTP dashboard
- PowerShell cmdlets
- Appendix A. Configuring target address rewriting
Checking settings for SMTP Journaling
The following list summarizes configuration settings that you need to check when implementing SMTP Journaling:
Check that the relay MTAs are configured to BCC or journal copies of all messages to the Enterprise Vault SMTP routing address or addresses.
Check that any load-balancing solution is correctly set up for the Enterprise Vault SMTP servers.
Check SMTP server settings, such as which servers can connect to Enterprise Vault servers. The SMTP server settings are applied to all of the Enterprise Vault SMTP servers in the site.
In the Enterprise Vault Administration Console, the SMTP server settings are in the properties of the container Targets > SMTP.
Check the value set for the advanced SMTP site setting, Selective Journal Archiving. If you are implementing SMTP Journaling only, and not in combination with another type of SMTP journaling, then set the value to Non-selective. This ensures that the SMTP Archiving task only examines the X-RCPT-TO field in each message in the holding folder. Searching for the target address in all of the sender and recipient fields (X-RCPT-TO, To, CC, BCC, From, Sender) is only necessary if you implement selective journaling, such as SMTP Group or Mailbox Journaling.
In the Enterprise Vault Administration Console, Selective Journal Archiving is on the Advanced tab of Site properties. Open the Site properties, and select the Advanced tab. In the List settings from box, select , and Selective Journal Archiving is included in the settings listed.
Check that the routing addresses are correctly configured with the required policy, retention settings, and archives.
If you have not configured address rewriting, all the routing addresses should be enabled for archiving; that is, Archive messages sent from or received by this SMTP address in the properties of the target should be selected.
If you have assigned multiple archives to a routing address, check that the location of these archives is as expected.
If there is a large volume of messages for journaling, it is advisable to spread the archiving load over several Enterprise Vault storage servers. You can do this by creating several journal archives in different vault stores. Each of the vault stores should be managed by a different Enterprise Vault storage service.
If multiple archives are assigned to a routing address, then all the archives must have the same retention settings.