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Appliance AutoSupport Reference Guide

Last Published: 2025-10-13

Product(s): Appliances (Version Not Specified)

Platform: Veritas 5340,Veritas 5260,Veritas 5250,Veritas 5150,Veritas 5350,Veritas 5330,Veritas 5240,Veritas 5360,Veritas 3340,Veritas 3350,Veritas 3360

Product overview
1. Overview of AutoSupport
2. About Call Home
Architecture
1. Introduction to AutoSupport architecture
2. AutoSupport components
Call Home security
Configuring AutoSupport client settings on NetBackup and Access appliances
Configuring client settings on a Flex appliance
Configuring client settings on a NetBackup Flex Scale Appliance
1. About alert management
  1. Viewing information about alerts
  2. Managing alerts
2. About AutoSupport and Call Home
NetBackup Product Improvement Program
Appendix A. Frequently Asked Questions
1. Frequently asked questions

Viewing information about alerts

From the Settings > Alert management page, you can view all the alerts and manage them. You can view the following details for the alerts:

Name
Object type
Severity level
Date and time at which the alert is generated

Table: Severity levels describes the valid NetBackup Flex Scale severity levels.

Table: Severity levels

Valid value	Description
crit	Indicates a critical condition
err	Indicates an error condition
info	Indicates an informational message
warn	Indicates a warning condition

The bell icon in the top navigation bar shows the status of current alerts and alerts that were recently completed. For more details, select View all alerts.