Veritas™ Appliance AutoSupport Reference Guide

Last Published:
Product(s): Appliances (7.4.2, 3.2, 1.3)
Platform: Veritas 3340,Veritas 5340,Veritas 5150,Veritas 5250,Veritas 5330,Veritas 5240,Veritas 5230

Data privacy

The Veritas NetBackup Product Improvement Program does not track personally identifiable data, nor does it transfer information about the specific data that the software protects.

To learn more on what information we collect or process about you and what we do with this information when you use Veritas NetBackup Appliance, see the Veritas NetBackup Appliance Privacy Notice.

If you want to inspect the data that is sent to Veritas, it is located in the root file system of the appliance:

/var/symantec/telemetry/telemetry<timestame><randomstring>/DATA/nb-install/1/telemetry_data.json

For example, /var/symantec/telemetry/telemetry201402241031WdH/DATA/nb-install/1/telemetry_data.json

You can also use the MyAppliance portal to check the Call Home data that is sent to Veritas.

See Obtaining a copy of your Heartbeat packages.