Veritas™ Appliance AutoSupport Reference Guide

Last Published:
Product(s): Appliances (Version Not Specified)
Platform: Veritas 5340,Veritas 5260,Veritas 5250,Veritas 5150,Veritas 5350,Veritas 5330,Veritas 5240,Veritas 5360,Veritas 3340,Veritas 3350,NetBackup Appliance OS

Enabling or disabling the NetBackup Product Improvement Program

The NetBackup Product Improvement Program is automatically enabled by default upon installation of a NetBackup integrated appliance. You can disable the Product Improvement Program as follows:

  • By disabling Call Home

    By default, the NetBackup Product Improvement Program is tied to the Call Home enablement function. To enable or disable the Product Improvement Program, enable or disable Call Home.

    Note:

    Disabling Call Home is not recommended, as it affects the ability of the appliance to report error conditions to Veritas, and can also delay the response time to repair failures.

Note:

Since the NetBackup Product Improvement Program is also tied to the Call Home enablement function, disabling or enabling the Call Home functionality at any time resets the TELEMETRY_UPLOAD value back to a factory default state.