Veritas™ Appliance AutoSupport Reference Guide
- Product overview
- Call Home security
- Configuring client settings on NetBackup and Access appliances
- Configuring client settings on a Flex appliance
- Using the MyAppliance portal
- NetBackup Product Improvement Program
- Appendix A. Frequently Asked Questions
Enabling or disabling the NetBackup Product Improvement Program
The NetBackup Product Improvement Program is automatically enabled by default upon installation of a NetBackup integrated appliance. You can disable the Product Improvement Program in two ways:
By disabling Call Home
By default, the NetBackup Product Improvement Program is tied to the Call Home enablement function. To enable or disable the Product Improvement Program, enable or disable Call Home.
Disabling Call Home is not recommended, as it affects the appliance's ability to report error conditions to Veritas, as well as delay the time to repair in failure situations.
By editing the
To edit the
bpsetconfigfile, log on to the NetBackup Appliance Shell Menu as a NetBackupCLI user and run the following command:
/usr/openv/netbackup/bin/bpsetconfig - set TELEMETRY_UPLOAD=NO
The attribute is stored in
Since the NetBackup Product Improvement Program is also tied to the Call Home enablement function, disabling or enabling the Call Home functionality at any time resets the TELEMETRY_UPLOAD value back to a factory default state.