Veritas™ Appliance AutoSupport Reference Guide

Last Published:
Product(s): Appliances (Version Not Specified)
Platform: Veritas 3340,Veritas 5340,Veritas 5150,Veritas 5250,Veritas 5330,Veritas 5240,Veritas 5230

Enabling or disabling the NetBackup Product Improvement Program

The NetBackup Product Improvement Program is automatically enabled by default upon installation of a NetBackup integrated appliance. You can disable the Product Improvement Program in two ways:

  • By disabling Call Home

    By default, the NetBackup Product Improvement Program is tied to the Call Home enablement function. To enable or disable the Product Improvement Program, enable or disable Call Home.

    Note:

    Disabling Call Home is not recommended, as it affects the appliance's ability to report error conditions to Veritas, as well as delay the time to repair in failure situations.

  • By editing the bpsetconfig file

    To edit the bpsetconfig file, log on to the NetBackup Appliance Shell Menu as a NetBackupCLI user and run the following command:

    /usr/openv/netbackup/bin/bpsetconfig - set TELEMETRY_UPLOAD=NO

    The attribute is stored in /usr/openv/netbackup/bp.conf

    Note:

    Since the NetBackup Product Improvement Program is also tied to the Call Home enablement function, disabling or enabling the Call Home functionality at any time resets the TELEMETRY_UPLOAD value back to a factory default state.