Veritas™ Appliance AutoSupport Reference Guide

Last Published:
Product(s): Appliances (Version Not Specified)
Platform: Veritas 5340,Veritas 5260,Veritas 5250,Veritas 5150,Veritas 5350,Veritas 5330,Veritas 5240,Veritas 5360,Veritas 3340,Veritas 3350,NetBackup Appliance OS

Enabling and disabling Call Home from the appliance shell menu

You can enable or disable Call Home from the appliance shell menu. Call Home is enabled by default.

Note:

For Call Home to work properly, you need to register your appliance. To register your appliance, sign in to the System Health Insights portal (https://systemhealth.netinsights.veritas.com) with your Veritas Account Manager credentials. For more information, see the System Health Insights User Guide.

To enable or disable Call Home from the shell menu

  1. Log on to the shell menu.
  2. To enable Call Home, run the Main > Settings > Alerts > CallHome Enable command.
  3. To disable Call Home, run the Main > Settings > Alerts > CallHome Disable command.

For more information on the NetBackup appliance Main > Settings > Alerts > CallHome commands, refer to the NetBackup Appliance Commands Reference Guide.

For more information on the Access Appliance Main > Settings > Alerts > CallHome commands, refer to the Access 3340 Appliance Initial Configuration and Administration Guide.

For information about Call Home settings for the Flex 5340 Appliance refer to the following sections.