Veritas™ Appliance AutoSupport Reference Guide

Last Published:
Product(s): Appliances (7.4.2, 3.2, 1.3)
Platform: Veritas 3340,Veritas 5340,Veritas 5150,Veritas 5250,Veritas 5330,Veritas 5240,Veritas 5230

Enabling and disabling Call Home from the NetBackup Appliance Web Console

The following procedures describe how to use the NetBackup Appliance Web Console to enable and disable Call Home on a NetBackup appliance.

Note:

The Veritas Access 3340 Appliance does not support configuring AutoSupport 2.0 through a web console. Refer to the following for instructions regarding configuring AutoSupport from the Access Appliance Shell menu.

See Enabling and disabling Call Home from the appliance shell menu.

To configure Call Home on a 52xx appliance from the NetBackup Appliance Web Console

  1. Log on to the NetBackup Appliance Web Console and navigate to the Settings> Notification > Alert Configuration page.
  2. Select the Enable Call Home check box.
  3. To test the Call Home functionality, click on Test Call Home at the bottom of the screen. The system attempts to push a heartbeat package to Veritas. Upon success, the following message appears:
  4. Click Save.