Configuring the Enterprise Vault SMTP Servers in the site
After you have completed the initial set up of Enterprise Vault, you configure the SMTP connection settings for the Enterprise Vault SMTP servers, as described in this section.
These settings are stored in the Enterprise Vault directory, and propagated to each Enterprise Vault SMTP server in the site. Starting or restarting the Enterprise Vault Admin service on an Enterprise Vault SMTP server forces the settings on that SMTP server to synchronize with the settings in the directory.
In the Enterprise Vault Administration Console, the SMTP server settings are in the properties of the container Targets > SMTP.
To configure the Enterprise Vault SMTP servers
- On the computer that hosts the Enterprise Vault Administration Console, log on as the Vault Service account, or an account that has the SMTP Administrator role.
- Open the Enterprise Vault Administration Console.
- In the navigation pane, expand the site, then the Targets container.
- Right-click the SMTP container and select .
- The SMTP Properties dialog box is displayed.
When you open the dialog box for the first time, click Configure settings... to launch the SMTP Server Settings wizard.
The wizard enables you to configure the following settings for the SMTP servers:
The port on which the SMTP server listens. By default, the SMTP server listens on port 25. Ensure that the port you specify is open on each SMTP server.
Maximum message size
The maximum size of SMTP message that the SMTP servers will accept. If you do not specify a maximum message size, there is no limit on the size of messages.
Defines the credentials used by MTAs when connecting to the Enterprise Vault SMTP server.
If you want connecting hosts to use authentication when connecting, enter the credentials that they need to use. The username should be specified in the form user@domain.
There is no requirement for the username to be an existing email address, or an account in Active Directory.
Authentication is required by default.
You can control plain text authentication as follows:
Never allow plain text authentication
Always allow plain text authentication with or without TLS
Allow plain text authentication only when TLS is enabled
Specifies which of the following connections are permitted:
By default only encrypted connections are allowed.
To support encrypted connections, you need to have a valid PFX or PKCS#12 (.p12) certificate file.
See Obtaining an SSL/TLS certificate.
The wizard enables you to install the certificates.
Enables you to control which computers can connect to the Enterprise Vault SMTP servers. If you do not add any computers to the connection control list, then any computer may connect to the Enterprise Vault SMTP servers. If you add one or more computers to the list, then only the computers listed can connect.
You can specify the connecting hosts using one of the following formats:
See Entering the name or IP address of connecting hosts.
Select the format that you want to use to enter the value. Then enter the name or IP address in the specified format.
Alternatively, you can import the values from a .csv file. Each host should be listed on a new line as
If you enable message tracking, Enterprise Vault logs the details of messages that each SMTP server receives. You can see the list of the SMTP servers in the site, along with the location of the message tracking log file on each server. By default, the message tracking log file is stored in the folder,
Reports\SMTP\SmtpService, in the Enterprise Vault program folder on each SMTP server. You can change the location of the message tracking log file. You can also configure whether you want to include the subject line of the message in the message tracking log file and the DTrace logs.
See Configuring message tracking for SMTP messages.