Enterprise Vault™ Guide for Outlook Users (Full Functionality)

Last Published:
Product(s): Enterprise Vault (12.3)
  1. Introducing Veritas Enterprise Vault
    1.  
      About Enterprise Vault and your Outlook mailbox
    2.  
      About Vault Cache for Outlook users
    3.  
      About Virtual Vault for Outlook users
    4.  
      About working offline with Enterprise Vault
    5.  
      About selection of items to archive
    6.  
      About retention of archived items
    7.  
      About retention folders
    8.  
      About Enterprise Vault and Outlook conversations
  2. Setting up Enterprise Vault
    1.  
      About setting up Enterprise Vault in Outlook
    2.  
      Setting up your Vault Cache and Virtual Vault
    3.  
      Showing or hiding your Virtual Vault
    4.  
      Turning off your Outlook AutoArchive
    5.  
      Configuring Windows Search
  3. Enterprise Vault options and mailbox icons
    1.  
      Enterprise Vault options on the Outlook ribbon
    2.  
      Enterprise Vault page in Outlook Backstage view
    3.  
      Enterprise Vault Office Mail App (Outlook 2013 and later)
    4.  
      Enterprise Vault Outlook mailbox icons
  4. Working with archived items
    1.  
      Viewing your archived items
    2.  
      Searching for your archived items
    3.  
      Replying to and forwarding your archived items
    4. Deleting your archived items
      1.  
        Deleting items and folders from a Virtual Vault
      2.  
        Canceling deletion of your archived items
    5.  
      Sharing the items in your vault
  5. Storing and restoring items
    1.  
      Storing your items manually
    2.  
      Storing your folders manually
    3.  
      Restoring your archived items
    4.  
      Canceling your archiving and restore operations
  6. Managing Enterprise Vault archiving
    1.  
      Synchronizing your Vault Cache
    2.  
      Viewing and changing your Vault Cache properties
    3.  
      How Enterprise Vault sets your folder properties
    4.  
      Setting the Enterprise Vault properties of a mailbox or folder
    5.  
      Suspending or enabling archiving for your mailbox
  7. PST file migration
    1.  
      About PST file migration
    2.  
      Migrating PST files to Enterprise Vault
    3.  
      Submitting PST files for migration

About working offline with Enterprise Vault

When Enterprise Vault archives an item from your mailbox, it normally leaves a shortcut that links directly to the archived item. Replacing items with shortcuts saves space in your mailbox. However, if you work offline or you are not connected to your corporate network, double-clicking a shortcut cannot open the item in your online vault.

A Vault Cache provides instant access to archived items, even when you work offline or are not connected to your corporate network. After you have set up a Vault Cache, you can retrieve archived items in the following ways:

  • Open the items from the corresponding shortcuts in your mailbox.

  • Open the items from your Virtual Vault.

Note that your administrator may have set up your Vault Cache so that it stores partial archived items. With this type of Vault Cache, the full content of archived items is inaccessible when you do not have a connection to your online vault.

Another possibility is that your Vault Cache stores both partial items and the full content of items that you have opened when you work online. In this case, you can open any previously opened items, even when there is no connection to your online vault.

When you work offline, you cannot perform the following actions using Enterprise Vault buttons or commands:

  • Store items in a vault.

  • Restore items from Enterprise Vault shortcuts.

  • Delete items from a vault.

  • Display or change the Enterprise Vault properties for a folder.

  • Migrate PST files to Enterprise Vault.

However, you can use your Virtual Vault to store, restore, and delete items. These actions take effect in the online vault after the next synchronization.