Enterprise Vault Personal.cloud Help

Last Published:
Product(s): Enterprise Vault.cloud (Version Not Specified)
  1. Getting started with Personal.cloud
    1.  
      About Enterprise Vault Personal.cloud
    2.  
      Prerequisites for Personal.cloud
    3.  
      Personal.cloud compatibility
    4.  
      Logging in to Personal.cloud
    5.  
      Configuring Microsoft Outlook web folders
    6.  
      Monitoring other accounts
    7.  
      Viewing delegate archives
    8.  
      About Email Continuity
    9.  
      About legacy data
    10.  
      Configuring the Personal.cloud settings
    11.  
      Changing your password
    12.  
      Changing your message view
  2. Working with messages
    1.  
      Viewing archived messages
    2.  
      Replying to archived messages
    3.  
      Forwarding archived messages
    4.  
      Restoring archived messages
    5.  
      Saving archived messages to your computer
    6.  
      Downloading message attachments
    7.  
      Printing archived messages
    8.  
      Composing new messages
  3. Using Search
    1.  
      About Personal.cloud Search
    2.  
      Using Quick Search
    3.  
      Using Advanced Search
    4.  
      Search syntax
    5.  
      About stop words and special characters in searches
    6.  
      Phrase searches
    7. Boolean operator searches
      1.  
        AND operator search
      2.  
        OR operator search
      3.  
        NOT operator search
      4.  
        About using multiple Boolean operators
      5.  
        About using Boolean operators with phrase searches
      6.  
        About Boolean operators and special characters
    8.  
      Wildcard searches
    9.  
      Proximity searches
    10.  
      Double-byte character set searches
    11.  
      About enhanced searches in Japanese
    12.  
      Using Search Filters
    13.  
      Creating Saved Searches
    14.  
      Updating Saved Searches
    15.  
      Deleting Saved Searches
    16.  
      Searchable attachment types
    17.  
      Personal.cloud Search FAQs
  4. Using Personal.cloud tags
    1.  
      About Personal.cloud tags
    2.  
      Applying tags
    3.  
      Removing tags
    4.  
      Updating tags
    5.  
      Deleting tags
  5. Using Folder Sync
    1.  
      About Folder Sync
    2.  
      Viewing Synchronized Folders in Personal.cloud
    3.  
      Folder Sync FAQ
  6. Personal.cloud known issues
    1.  
      Personal.cloud Known Issues
  7. Personal.cloud updates in previous releases
    1.  
      About the Personal.cloud updates in previous releases
    2.  
      November 2015 updates
    3.  
      November 2014 updates
    4.  
      May 2014 updates
    5.  
      November 2013 updates
    6.  
      July 2013 updates
    7.  
      May 2013 updates
    8.  
      November 2012 updates
    9.  
      May 2012 updates
    10.  
      March 2012 updates
    11.  
      January 2012 updates

Personal.cloud Known Issues

This section provides information about the known issues with Personal.cloud.

  • You may see duplicate archived messages in Personal.cloud if the messages were journaled and imported as legacy data to Enterprise Vault.cloud.

  • The Personal.cloud splash screen may display indefinitely.

    Workaround - You can enable native XMLHTTP support for your web browser if this issue occurs. For Microsoft Internet Explorer, you can find this option on the Advanced tab in the Internet Options menu.

  • Some Personal.cloud functionality may not be available from the Safari browser on iOS devices. We recommend that you contact your administrator about Enterprise Vault.cloud Mobile Web Access if you want to access your archived messages from a mobile device.