Enterprise Vault Personal.cloud Help
- Getting started with Personal.cloud
- Working with messages
- Using Search
- Boolean operator searches
- Using Personal.cloud tags
- Using Folder Sync
- Personal.cloud known issues
- Personal.cloud updates in previous releases
Personal.cloud Known Issues
This section provides information about the known issues with Personal.cloud.
You may see duplicate archived messages in Personal.cloud if the messages were journaled and imported as legacy data to Enterprise Vault.cloud.
The Personal.cloud splash screen may display indefinitely.
Workaround - You can enable native XMLHTTP support for your web browser if this issue occurs. For Microsoft Internet Explorer, you can find this option on the Advanced tab in the Internet Options menu.
Some Personal.cloud functionality may not be available from the Safari browser on iOS devices. We recommend that you contact your administrator about Enterprise Vault.cloud Mobile Web Access if you want to access your archived messages from a mobile device.