Enterprise Vault Personal.cloud Help

Last Published:
Product(s): Enterprise Vault.cloud (Version Not Specified)
  1. Getting started with Personal.cloud
    1.  
      About Enterprise Vault Personal.cloud
    2.  
      Prerequisites for Personal.cloud
    3.  
      Personal.cloud compatibility
    4.  
      Logging in to Personal.cloud
    5.  
      Configuring Microsoft Outlook web folders
    6.  
      Monitoring other accounts
    7.  
      Viewing delegate archives
    8.  
      About Email Continuity
    9.  
      About legacy data
    10.  
      Configuring the Personal.cloud settings
    11.  
      Changing your password
    12.  
      Changing your message view
  2. Working with messages
    1.  
      Viewing archived messages
    2.  
      Replying to archived messages
    3.  
      Forwarding archived messages
    4.  
      Restoring archived messages
    5.  
      Saving archived messages to your computer
    6.  
      Downloading message attachments
    7.  
      Printing archived messages
    8.  
      Composing new messages
  3. Using Search
    1.  
      About Personal.cloud Search
    2.  
      Using Quick Search
    3.  
      Using Advanced Search
    4.  
      Search syntax
    5.  
      About stop words and special characters in searches
    6.  
      Phrase searches
    7. Boolean operator searches
      1.  
        AND operator search
      2.  
        OR operator search
      3.  
        NOT operator search
      4.  
        About using multiple Boolean operators
      5.  
        About using Boolean operators with phrase searches
      6.  
        About Boolean operators and special characters
    8.  
      Wildcard searches
    9.  
      Proximity searches
    10.  
      Double-byte character set searches
    11.  
      About enhanced searches in Japanese
    12.  
      Using Search Filters
    13.  
      Creating Saved Searches
    14.  
      Updating Saved Searches
    15.  
      Deleting Saved Searches
    16.  
      Searchable attachment types
    17.  
      Personal.cloud Search FAQs
  4. Using Personal.cloud tags
    1.  
      About Personal.cloud tags
    2.  
      Applying tags
    3.  
      Removing tags
    4.  
      Updating tags
    5.  
      Deleting tags
  5. Using Folder Sync
    1.  
      About Folder Sync
    2.  
      Viewing Synchronized Folders in Personal.cloud
    3.  
      Folder Sync FAQ
  6. Personal.cloud known issues
    1.  
      Personal.cloud Known Issues
  7. Personal.cloud updates in previous releases
    1.  
      About the Personal.cloud updates in previous releases
    2.  
      November 2015 updates
    3.  
      November 2014 updates
    4.  
      May 2014 updates
    5.  
      November 2013 updates
    6.  
      July 2013 updates
    7.  
      May 2013 updates
    8.  
      November 2012 updates
    9.  
      May 2012 updates
    10.  
      March 2012 updates
    11.  
      January 2012 updates

Phrase searches

To search for a phrase, enclose the phrase within double quotation marks. For example:

"cloud computing"

The search returns those items that contain the exact phrase cloud computing.

Note:

A search produces unexpected results if it contains nothing or only white space between the quotes.

About stop words and special characters in phrase searches

A phrase search that includes stop words or special characters can return any of the following:

  • The exact phrase, including the stop word or special character.

  • The phrase with the supplied stop word or special character replaced by other stop words or special characters.

  • The phrase without the stop word or special character.

For example:

  • The phrase "test and verification" returns items that include the exact phrase, and also phrases such as test not verification, and test verification.

  • The phrase with two stop words "cat in the hat" returns items that include the exact phrase, and also phrases such as The cat has no hat, and cat hat.

If the exact phrase occurs in the search results, it is highlighted. Otherwise it is not highlighted.

Note:

In phrase searches, the * and ? characters are treated as special characters, not wildcards.