Enterprise Vault Personal.cloud Help

Last Published:
Product(s): Enterprise Vault.cloud (Version Not Specified)
  1. Getting started with Personal.cloud
    1.  
      About Enterprise Vault Personal.cloud
    2.  
      Prerequisites for Personal.cloud
    3.  
      Personal.cloud compatibility
    4.  
      Logging in to Personal.cloud
    5.  
      Configuring Microsoft Outlook web folders
    6.  
      Monitoring other accounts
    7.  
      Viewing delegate archives
    8.  
      About Email Continuity
    9.  
      About legacy data
    10.  
      Configuring the Personal.cloud settings
    11.  
      Changing your password
    12.  
      Changing your message view
  2. Working with messages
    1.  
      Viewing archived messages
    2.  
      Replying to archived messages
    3.  
      Forwarding archived messages
    4.  
      Restoring archived messages
    5.  
      Saving archived messages to your computer
    6.  
      Downloading message attachments
    7.  
      Printing archived messages
    8.  
      Composing new messages
  3. Using Search
    1.  
      About Personal.cloud Search
    2.  
      Using Quick Search
    3.  
      Using Advanced Search
    4.  
      Search syntax
    5.  
      About stop words and special characters in searches
    6.  
      Phrase searches
    7. Boolean operator searches
      1.  
        AND operator search
      2.  
        OR operator search
      3.  
        NOT operator search
      4.  
        About using multiple Boolean operators
      5.  
        About using Boolean operators with phrase searches
      6.  
        About Boolean operators and special characters
    8.  
      Wildcard searches
    9.  
      Proximity searches
    10.  
      Double-byte character set searches
    11.  
      About enhanced searches in Japanese
    12.  
      Using Search Filters
    13.  
      Creating Saved Searches
    14.  
      Updating Saved Searches
    15.  
      Deleting Saved Searches
    16.  
      Searchable attachment types
    17.  
      Personal.cloud Search FAQs
  4. Using Personal.cloud tags
    1.  
      About Personal.cloud tags
    2.  
      Applying tags
    3.  
      Removing tags
    4.  
      Updating tags
    5.  
      Deleting tags
  5. Using Folder Sync
    1.  
      About Folder Sync
    2.  
      Viewing Synchronized Folders in Personal.cloud
    3.  
      Folder Sync FAQ
  6. Personal.cloud known issues
    1.  
      Personal.cloud Known Issues
  7. Personal.cloud updates in previous releases
    1.  
      About the Personal.cloud updates in previous releases
    2.  
      November 2015 updates
    3.  
      November 2014 updates
    4.  
      May 2014 updates
    5.  
      November 2013 updates
    6.  
      July 2013 updates
    7.  
      May 2013 updates
    8.  
      November 2012 updates
    9.  
      May 2012 updates
    10.  
      March 2012 updates
    11.  
      January 2012 updates

Logging in to Personal.cloud

Before you can access your archived messages, you must log in to Personal.cloud using your Enterprise Vault.cloud credentials.

To log in to Personal.cloud

  1. Access the Login page by doing one of the following:

    Note:

    Contact your administrator if you do not know your Personal.cloud URL or you need a web folder to be configured in Outlook.

  2. On the Login page, select a Security option.

    Refer to the following table for more information:

    This is a public or shared computer

    Personal.cloud prompts you for your credentials each time you access the Login page and automatically logs you out after 20 minutes of inactivity.

    This option is the default option selected.

    This is a private computer

    Personal.cloud caches your credentials for 10 hours and lets you bypass the Login page after you log in successfully.

    To clear your credentials from the cache, log out of Personal.cloud.

  3. Enter your Enterprise Vault.cloud user name and password.
  4. If you want to change the language selection for the Login page, select a new language from the Language drop-down menu.

    Note:

    This language selection only applies to the Login page. If you want to update your language selection for Personal.cloud, update your localization settings on the Settings page.

  5. Click Log In.