Enterprise Vault Personal.cloud Help

Last Published:
Product(s): Enterprise Vault.cloud (Version Not Specified)
  1. Getting started with Personal.cloud
    1.  
      About Enterprise Vault Personal.cloud
    2.  
      Prerequisites for Personal.cloud
    3.  
      Personal.cloud compatibility
    4.  
      Logging in to Personal.cloud
    5.  
      Configuring Microsoft Outlook web folders
    6.  
      Monitoring other accounts
    7.  
      Viewing delegate archives
    8.  
      About Email Continuity
    9.  
      About legacy data
    10.  
      Configuring the Personal.cloud settings
    11.  
      Changing your password
    12.  
      Changing your message view
  2. Working with messages
    1.  
      Viewing archived messages
    2.  
      Replying to archived messages
    3.  
      Forwarding archived messages
    4.  
      Restoring archived messages
    5.  
      Saving archived messages to your computer
    6.  
      Downloading message attachments
    7.  
      Printing archived messages
    8.  
      Composing new messages
  3. Using Search
    1.  
      About Personal.cloud Search
    2.  
      Using Quick Search
    3.  
      Using Advanced Search
    4.  
      Search syntax
    5.  
      About stop words and special characters in searches
    6.  
      Phrase searches
    7. Boolean operator searches
      1.  
        AND operator search
      2.  
        OR operator search
      3.  
        NOT operator search
      4.  
        About using multiple Boolean operators
      5.  
        About using Boolean operators with phrase searches
      6.  
        About Boolean operators and special characters
    8.  
      Wildcard searches
    9.  
      Proximity searches
    10.  
      Double-byte character set searches
    11.  
      About enhanced searches in Japanese
    12.  
      Using Search Filters
    13.  
      Creating Saved Searches
    14.  
      Updating Saved Searches
    15.  
      Deleting Saved Searches
    16.  
      Searchable attachment types
    17.  
      Personal.cloud Search FAQs
  4. Using Personal.cloud tags
    1.  
      About Personal.cloud tags
    2.  
      Applying tags
    3.  
      Removing tags
    4.  
      Updating tags
    5.  
      Deleting tags
  5. Using Folder Sync
    1.  
      About Folder Sync
    2.  
      Viewing Synchronized Folders in Personal.cloud
    3.  
      Folder Sync FAQ
  6. Personal.cloud known issues
    1.  
      Personal.cloud Known Issues
  7. Personal.cloud updates in previous releases
    1.  
      About the Personal.cloud updates in previous releases
    2.  
      November 2015 updates
    3.  
      November 2014 updates
    4.  
      May 2014 updates
    5.  
      November 2013 updates
    6.  
      July 2013 updates
    7.  
      May 2013 updates
    8.  
      November 2012 updates
    9.  
      May 2012 updates
    10.  
      March 2012 updates
    11.  
      January 2012 updates

Personal.cloud Search FAQs

The following frequently asked questions relate to Personal.cloud search.

  • Which messages can I search for in Personal.cloud?

    You can search for any messages in your Personal.cloud archive, including messages you deleted from Microsoft Outlook.

    If you are a reviewer, you can search for email messages in the archives of accounts that you manage.

    See Monitoring other accounts.

    If you have delegate access to any archives, you can also search for email messages in those archives.

    See Viewing delegate archives.

  • Can I search for contacts, tasks, or calendar items?

    No, contacts, tasks, and calendar items are not archived using Enterprise Vault.cloud, so these items are not searchable in Personal.cloud.

  • Does capitalizing a search term affect search results?

    No, search terms are not case-sensitive.

  • Does Personal.cloud drop any commonly used words or special characters from searches?

    Yes, Personal.cloud drops stop words and special characters from searches.

    See About stop words and special characters in searches.

  • How can I search for an exact phrase?

    To search for an exact phrase, place your search term inside quotation marks.

    See Phrase searches.

  • How can I search for an attachment?

    To search for a specific attachment, enter the name of the attachment in the Quick Search text field. You can also search for messages with a particular attachment type using Advanced Search.

    See Using Advanced Search.

  • How can I search for two terms at once?

    Use the AND operator between the two search terms to search for both terms. You can also use the OR operator between two search terms to find items with at least one of the search terms.

    See Boolean operator searches.

  • How can I exclude terms from my search results?

    Use the NOT operator between two search terms to exclude the second term from your search results.

    See Boolean operator searches.

  • Can I perform a wildcard search?

    You can use ? or * at the end of a search term to represent one character or multiple characters, respectively. The search term must contain at least three characters before the wildcard character.

    See Wildcard searches.

  • How can I perform a proximity search?

    To perform a proximity search, place two search terms inside quotation marks, followed with a tilde and a numerical value. The numerical value you enter indicates the maximum number of words that can separate the two search terms.

    See Proximity searches.

  • How can I search within specific email domains?

    One way to search for items within a specific domain is to enter the domain name into the To field of Advanced Search.

    You can use wildcards to search for a results from a group of similar domains. For example mycloud* returns emails for the domains that begin with mycloud.