Enterprise Vault Personal.cloud Help
- Getting started with Personal.cloud
- Working with messages
- Using Search
- Boolean operator searches
- Using Personal.cloud tags
- Using Folder Sync
- Personal.cloud known issues
- Personal.cloud updates in previous releases
Personal.cloud Search FAQs
The following frequently asked questions relate to Personal.cloud search.
Which messages can I search for in Personal.cloud?
You can search for any messages in your Personal.cloud archive, including messages you deleted from Microsoft Outlook.
If you are a reviewer, you can search for email messages in the archives of accounts that you manage.
If you have delegate access to any archives, you can also search for email messages in those archives.
Can I search for contacts, tasks, or calendar items?
No, contacts, tasks, and calendar items are not archived using Enterprise Vault.cloud, so these items are not searchable in Personal.cloud.
Does capitalizing a search term affect search results?
No, search terms are not case-sensitive.
Does Personal.cloud drop any commonly used words or special characters from searches?
Yes, Personal.cloud drops stop words and special characters from searches.
How can I search for an exact phrase?
To search for an exact phrase, place your search term inside quotation marks.
See Phrase searches.
How can I search for an attachment?
To search for a specific attachment, enter the name of the attachment in the Quick Search text field. You can also search for messages with a particular attachment type using Advanced Search.
How can I search for two terms at once?
Use the AND operator between the two search terms to search for both terms. You can also use the OR operator between two search terms to find items with at least one of the search terms.
How can I exclude terms from my search results?
Use the NOT operator between two search terms to exclude the second term from your search results.
Can I perform a wildcard search?
You can use ? or * at the end of a search term to represent one character or multiple characters, respectively. The search term must contain at least three characters before the wildcard character.
See Wildcard searches.
How can I perform a proximity search?
To perform a proximity search, place two search terms inside quotation marks, followed with a tilde and a numerical value. The numerical value you enter indicates the maximum number of words that can separate the two search terms.
See Proximity searches.
How can I search within specific email domains?
One way to search for items within a specific domain is to enter the domain name into thefield of Advanced Search.
You can use wildcards to search for a results from a group of similar domains. For example mycloud* returns emails for the domains that begin with mycloud.