Arctera License Management Service Help

Last Published:
Product(s): InfoScale & Storage Foundation (8.0.2)
  1. Introduction
    1.  
      About License Management Service
    2.  
      About License Analytics Service
    3.  
      High level working
  2. Pre-installation
    1.  
      Downloading License Management Service packages
    2.  
      Operating system requirements
    3.  
      Network and firewall requirements
  3. Installing and configuring
    1. About installing License Management Service
      1.  
        Installing License Management Service on Linux (on-premises and cloud)
      2.  
        Installing License Management Service on Windows (on-premises and cloud)
    2.  
      Verifying License Management Service installation on Linux
    3.  
      Verify License Management Service installation on Windows
    4. About configuring License Management Service on Linux and Windows
      1.  
        Configure License Management Service on Linux and Windows using the web browser
      2.  
        Configuring License Management Service on Linux and Windows hosts using CLI
    5.  
      Installing License Management Service along with Arctera InfoScale Operations Manager 8.0.2
    6.  
      Installing License Management Service along with Operations Manager in a high availability environment
  4. Getting started
    1. About LAS access
      1.  
        Downloading the Entitlements file from LAS
      2.  
        Downloading the License Meter file from LAS
      3.  
        Usage reports for customers
    2. Registering the License Management Service product key
      1.  
        Getting the registration key file from the VEMS portal
    3.  
      About License Management Service console
    4.  
      About the Setup panel
    5.  
      About the License Management Service dashboard
    6.  
      Updating the License meter file
    7.  
      Updating the Entitlements file
    8.  
      About managing hosts
    9.  
      Adding Kubernetes clusters
    10. Adding Lightweight Directory Access Protocol or Active Directory-based authentication in License Management Service
      1.  
        Add domain panel options
      2.  
        Add domain panel options to specify the domain name
    11. Adding a user group
      1.  
        About user group permissions
    12.  
      Adding local users
    13.  
      Configuring SMTP settings for email notifications
    14.  
      Managing License Management Service site details
    15.  
      Changing the password
    16. About using reports
      1.  
        Sending the Usage report to Arctera
    17.  
      Managing faults
    18.  
      Viewing the activity monitor
  5. Registering
    1.  
      Login to the License Management Service console
    2.  
      Viewing the product registration details
    3.  
      Re-registering the product key
    4.  
      Viewing the License Management Service installation details
  6. Managing license usage
    1.  
      About license usage
    2.  
      Scheduling auto update for License meter file
    3.  
      About assigning entitlements
    4.  
      Scheduling auto update for entitlements file
    5.  
      Assigning entitlements to hosts
    6.  
      Reassigning entitlements to hosts
    7.  
      Unassigning host from an entitlement ID
    8.  
      Unmanaging a host
    9.  
      Managing hosts
    10.  
      Assigning entitlements to Kubernetes nodes
    11.  
      Reassigning entitlements to Kubernetes nodes
    12.  
      Unassigning Kubernetes node from an entitlement ID
    13.  
      Viewing the License cores usage data
  7. Managing hosts
    1.  
      Adding hosts manually to License Management Service
    2.  
      Adding hosts to License Management Service using the CSV file
    3.  
      Adding hosts to License Management Service using the Auto Configure (gendeploy.pl) script
    4.  
      Refreshing the details of a host
    5.  
      Removing a host from License Management Service
  8. Managing software upgrades
    1.  
      About software upgrades
    2.  
      Uploading the baseline package
    3.  
      Installing the baseline package
    4.  
      Removing the baseline package
    5.  
      Uploading the patches
    6.  
      Installing the patches
    7.  
      Removing patches
    8.  
      Refreshing the patch repository
  9. Managing user administration
    1.  
      Enabling or disabling a domain
    2.  
      Removing a domain
    3.  
      Editing a user group
    4.  
      Editing users from a user group
    5.  
      Removing a user group
    6.  
      Editing local users
    7.  
      Editing user group for local user
    8.  
      Removing a local user
  10. Managing backup, restore, and uninstall
    1.  
      About backing up and restoring the License Management Service data
    2.  
      Backing up License Management Service data
    3.  
      Restoring backed up License Management Service data
    4.  
      Uninstalling License Management Service on Linux
    5.  
      Uninstalling License Management Service on Windows
  11. Known issues
    1.  
      License Management Service patch details not visible in the LMS UI
    2.  
      InfoScale Operations Manager services do not restart on SUSE host after reboot (15189)
    3.  
      Incorrect error message displayed during password change task (16155)
    4.  
      Login without any permissions fails with infinite spinner error (16167)

Reassigning entitlements to hosts

Using the License Management Service you can reassign the entitlements that are assigned to a host. Reassigning entitlements can be required for multiple reasons such as, you have purchased new licenses and want to assign them to hosts that have older entitlements. Or when the host no longer has the InfoScale product installed on it, or is obsolete you can reassign the entitlements to another host. To view the currently assigned entitlement for a host, click on the number in the Entitlements assigned column in the host row on the Host tab.

Use the search, refresh, and toggle selection menu to locate the appropriate hosts if required.

There are three methods to reassign entitlements to hosts. Choose whichever method is convenient for you.

In certain situations, a host might have partially expired or partially assigned entitlements. This takes place when the host was assigned to multiple entitlements and one or more entitlements have expired or are unassigned. Based on the scenario, the right-click operation on the host has the following options:

  • For partially expired:

    • Reassign all entitlement

    • Reassign expired entitlement. This option reassigns only expired entitlements.

  • For partially assigned:

    • Reassign all entitlement

    • Assign entitlement. This option assigns only unassigned cores.

To reassign entitlement IDs from the License usage menu

  1. On the License Management Service console, expand License management in the left pane.
  2. Click License usage > Host tab.
  3. Click the actions menu (three vertical dots) in the same row of the host, and click Reassign entitlement.

    Based on the entitlement status, select the appropriate operation.

  4. In the Reassign entitlements for host panel, review the requirements, select the required entitlement ID, and click Reassign.

To reassign entitlement IDs from the Entitlements menu

  1. On the License Management Service console, expand Entitlements in the left pane.
  2. In the Entitlements tab, click on the entitlement ID to open the Assigned host table.

    These are the hosts that are assigned to the selected entitlement ID.

  3. In the Assigned host table, do one of the following:
    • Select the check box next to the host name to which you want to reassign entitlements, and click Reassign host in the table heading row.

    • Click the actions menu (three vertical dots) in the same row of the host, and click Reassign host.

    • Select multiple check boxes next to the host name, and click Reassign host in the table heading row.

    • Select the check box next to Host in the table heading row to select all the hosts that are displayed on the selected page of the table, and click Reassign host in the same table heading row.

    • Click Reassign entitlements for all hosts to perform the operation on all the hosts that are listed in the table.

  4. In the Reassign host panel, select the required entitlement ID and click Reassign.

To reassign entitlements to hosts from the License cores usage tab

  1. On the License Management Service console, expand License management > Entitlements in the left pane.
  2. Click on License cores usage tab.
  3. Click on the required InfoScale product.
  4. Click on the required entitlement in the list to view the list of hosts that are assigned to the selected entitlement.
  5. Do one of the following:
    • Select the check box next to the host name to which you want to reassign entitlements, and click Reassign host in the table heading row.

    • Click the actions menu (three vertical dots) in the same row of the host, and click Reassign host.

    • Select multiple check boxes next to the host name, and click Reassign host in the table heading row.

    • Select the check box next to Host in the table heading row to select all the hosts that are displayed on the selected page of the table, and click Reassign host in the same table heading row.

    • Click Reassign entitlements for all hosts to perform the operation on all the hosts that are listed in the table.

  6. In the Reassign host panel, select the required entitlement ID and click Reassign.