Arctera License Management Service Help

Last Published:
Product(s): InfoScale & Storage Foundation (8.0.2)
  1. Introduction
    1.  
      About License Management Service
    2.  
      About License Analytics Service
    3.  
      High level working
  2. Pre-installation
    1.  
      Downloading License Management Service packages
    2.  
      Operating system requirements
    3.  
      Network and firewall requirements
  3. Installing and configuring
    1. About installing License Management Service
      1.  
        Installing License Management Service on Linux (on-premises and cloud)
      2.  
        Installing License Management Service on Windows (on-premises and cloud)
    2.  
      Verifying License Management Service installation on Linux
    3.  
      Verify License Management Service installation on Windows
    4. About configuring License Management Service on Linux and Windows
      1.  
        Configure License Management Service on Linux and Windows using the web browser
      2.  
        Configuring License Management Service on Linux and Windows hosts using CLI
    5.  
      Installing License Management Service along with Arctera InfoScale Operations Manager 8.0.2
    6.  
      Installing License Management Service along with Operations Manager in a high availability environment
  4. Getting started
    1. About LAS access
      1.  
        Downloading the Entitlements file from LAS
      2.  
        Downloading the License Meter file from LAS
      3.  
        Usage reports for customers
    2. Registering the License Management Service product key
      1.  
        Getting the registration key file from the VEMS portal
    3.  
      About License Management Service console
    4.  
      About the Setup panel
    5.  
      About the License Management Service dashboard
    6.  
      Updating the License meter file
    7.  
      Updating the Entitlements file
    8.  
      About managing hosts
    9.  
      Adding Kubernetes clusters
    10. Adding Lightweight Directory Access Protocol or Active Directory-based authentication in License Management Service
      1.  
        Add domain panel options
      2.  
        Add domain panel options to specify the domain name
    11. Adding a user group
      1.  
        About user group permissions
    12.  
      Adding local users
    13.  
      Configuring SMTP settings for email notifications
    14.  
      Managing License Management Service site details
    15.  
      Changing the password
    16. About using reports
      1.  
        Sending the Usage report to Arctera
    17.  
      Managing faults
    18.  
      Viewing the activity monitor
  5. Registering
    1.  
      Login to the License Management Service console
    2.  
      Viewing the product registration details
    3.  
      Re-registering the product key
    4.  
      Viewing the License Management Service installation details
  6. Managing license usage
    1.  
      About license usage
    2.  
      Scheduling auto update for License meter file
    3.  
      About assigning entitlements
    4.  
      Scheduling auto update for entitlements file
    5.  
      Assigning entitlements to hosts
    6.  
      Reassigning entitlements to hosts
    7.  
      Unassigning host from an entitlement ID
    8.  
      Unmanaging a host
    9.  
      Managing hosts
    10.  
      Assigning entitlements to Kubernetes nodes
    11.  
      Reassigning entitlements to Kubernetes nodes
    12.  
      Unassigning Kubernetes node from an entitlement ID
    13.  
      Viewing the License cores usage data
  7. Managing hosts
    1.  
      Adding hosts manually to License Management Service
    2.  
      Adding hosts to License Management Service using the CSV file
    3.  
      Adding hosts to License Management Service using the Auto Configure (gendeploy.pl) script
    4.  
      Refreshing the details of a host
    5.  
      Removing a host from License Management Service
  8. Managing software upgrades
    1.  
      About software upgrades
    2.  
      Uploading the baseline package
    3.  
      Installing the baseline package
    4.  
      Removing the baseline package
    5.  
      Uploading the patches
    6.  
      Installing the patches
    7.  
      Removing patches
    8.  
      Refreshing the patch repository
  9. Managing user administration
    1.  
      Enabling or disabling a domain
    2.  
      Removing a domain
    3.  
      Editing a user group
    4.  
      Editing users from a user group
    5.  
      Removing a user group
    6.  
      Editing local users
    7.  
      Editing user group for local user
    8.  
      Removing a local user
  10. Managing backup, restore, and uninstall
    1.  
      About backing up and restoring the License Management Service data
    2.  
      Backing up License Management Service data
    3.  
      Restoring backed up License Management Service data
    4.  
      Uninstalling License Management Service on Linux
    5.  
      Uninstalling License Management Service on Windows
  11. Known issues
    1.  
      License Management Service patch details not visible in the LMS UI
    2.  
      InfoScale Operations Manager services do not restart on SUSE host after reboot (15189)
    3.  
      Incorrect error message displayed during password change task (16155)
    4.  
      Login without any permissions fails with infinite spinner error (16167)

About the License Management Service dashboard

The dashboard provides a quick visual summary of license usage and the faults that are triggered on the hosts. The following interactive graphs are displayed on the dashboard. Click on a legend or hover on the graph data to view additional details.

Table:

Graph title

Actions

InfoScale entitlement status

Shows active, expiring, and expired entitlements across all the InfoScale products.

Select between Subscription and Perpetual to view additional details.

Click View all entitlements to navigate to the Entitlements tab.

See Assigning entitlements to hosts.

Management and reporting

Shows the last update date of entitlement data and the date on which the processor coefficient table is updated on SORT. The date on which the usage report was sent to Arctera is displayed in this section.

You can also update the entitlement data, refresh the processor coefficient table and generate the usage report from this section.

See Updating the Entitlements file.

See Updating the License meter file.

See Sending the Usage report to Arctera.

Faults

Shows the various types of faults that are generated and the source of the fault.

Click View all faults to navigate to the Faults tab.

Faults of the type Information are not a part of the total count.

See Managing faults.

InfoScale for Cloud by products

Shows the product wise entitlement details for InfoScale for Cloud products such as active, available, and overused entitlement quantities.

Select between Subscription, Perpetual, and Not assigned to view additional details.

Click View report to navigate to the License reconciliation report.

See About using reports.

Host deployment distribution

Shows the host deployment distribution such as number of Perpetual, Subscription, and Not Assigned hosts within cloud and on-premises.

Click View report to navigate to the Host deployment details report.

See About using reports.

InfoScale Classic by products

Shows the product wise entitlement details for InfoScale products such as active, available, and overused entitlement quantities.

Select between Subscription, Perpetual, and Not assigned to view additional details.

Click View report to navigate to the License reconciliation report.

See About using reports.

InfoScale Kubernetes by products

Shows the product wise entitlement details for InfoScale Kubernetes. Information such as active, available, and overused entitlement quantities for InfoScale Enterprise and InfoScale Storage.

Select between Subscription and Not assigned to view additional details.

See About using reports.

InfoScale product versions

Shows the installed product versions for InfoScale for Cloud and Classic. Select between Cloud and Classic to view additional details.

For InfoScale Classic, installed product version for Enterprise, Storage, Availability, and Foundation is shown. Whereas for Cloud, Enterprise, Storage, Availability, and Kubernetes installation details are shown.

Ensure that the minimum version requirement of managed host package as mentioned in Arctera License Management Service Software Compatibility List is met. Else there can be issues while discovering the host version details and the chart may show incorrect data.

https://www.veritas.com/support/en_US/doc/lms_scl_802

Click View all hosts to navigate to the Host tab.

See About managing hosts.