Veritas NetBackup™ Plug-in for VMware vSphere Client (HTML5) Guide
- Introduction and notes
- Installing the NetBackup plug-in for vSphere Client (HTML5)
- Configuration overview for the NetBackup Recovery and Instant Recovery Wizards
- Excluding virtual disks from the backup
- Monitoring backup status
- Restoring virtual machines
- NetBackup Recovery Wizard screens
- NetBackup Instant Recovery Wizard screens
- Appendix A. Instant recovery events and best practices
- Appendix B. Installing the vSphere Client (HTML5) plug-in from a NetBackup media server and plug-in package host
The NetBackup plug-in is not shown in the vSphere Client (HTML5) interface even after registration
This issue may occur for any of the following reasons:
Table: Reasons for the NetBackup plug-in not appearing in the vSphere Client
Description and recommended action
The NetBackup plug-in does not support the vCenter version.
Messages similar to the following may appear in the
javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
For a list of supported vCenter versions for the plug-in, see the following document:
Support for NetBackup 7.x and 8.x in virtual environments:
You have not used the default URL for the plug-in ZIP-file download (securely hosted by the NetBackup master server).
Instead, your plug-in download URL uses the HTTP protocol (http://) rather than the secure HTTPS protocol (https://).
In this case, the default vCenter configuration does not allow the plug-in to be downloaded and deployed. Messages similar to the following may appear in the VMware
The plugin package download was blocked because the URL is not secure. To allow http URLs add allowHttp=true to webclient.properties
See the procedure To allow installation of the plug-in over an HTTP URL.
A previous instance of the NetBackup plug-in did not properly clean up after uninstallation.
Do the following:
To allow installation of the plug-in over an HTTP URL
- Add the following directive to the vCenter's webclient.properties file:
The webclient.properties file may be located in the following directory:
- Restart the vSphere Client service.
The following VMware article contains further information on starting the vSphere Client service:
- Log on again to the vSphere Client.
When you log on, the plug-in is then installed.