Enhancing Organizational Surveillance: Surface Relevant Content, Proactively Manage Compliance, and Address Industry Regulations

Protection August 22, 2023

In today's rapidly evolving digital landscape, effective communication plays a pivotal role in driving business success. However, the convenience of electronic communication also brings along inherent risks that organizations must address to ensure data security, compliance, and overall operational integrity. This is where electronic communication surveillance tools step in as a crucial solution. In this blog, we'll explore the importance of these tools and how Veritas offers viable solutions to meet the growing demands of modern businesses.

Securing Sensitive Information: A Top Priority

In an age where information flows seamlessly across various digital platforms, safeguarding sensitive data is paramount. Whether it's financial data, proprietary information, or customer details, businesses need to ensure that unauthorized access or leaks don't compromise their operations. Electronic communication surveillance tools provide organizations with the ability to monitor, analyze, and protect sensitive data exchanged via emails, messaging apps, and other communication channels.

Compliance and Regulatory Requirements

Regulatory bodies across industries are tightening their grip on data privacy and security. Organizations are now required to adhere to strict compliance standards, such as GDPR, HIPAA, and SOX. Failure to meet these regulations can result in hefty fines and reputational damage. Veritas' surveillance solutions empower businesses to proactively manage compliance by monitoring communications for potential violations, thus minimizing legal risks.

Mitigating Insider Threats

Internal threats pose a significant risk to organizations, often overshadowed by external cyber threats. Employees with malicious intent or accidental negligence can inadvertently cause data breaches. Electronic communication surveillance tools give businesses the ability to identify unusual behavior patterns, detect insider threats, and take necessary actions before any potential damage occurs.

Veritas Comprehensively Solves End-to-End Compliance

The Veritas Data Compliance and Governance Portfolio delivers full end-to-end communication compliance to satisfy your regulatory obligations from content capture to compliant archival, search, review, and audit. We recently released one of our most powerful updates in our portfolio – Pine. This release enables organizations to manage risk, regardless of where work is done. See the latest innovations of Pine below:

  • Veritas AltaTM Capture:
    • New Azure Blob target, designed to handle large items that could not be stored in the archive.
    • Microsoft Teams connector now captures "Praises" and "Approval" metadata and offers and enhanced collection metrics.
    • Azure Active Directory Filter added to separate message flow to the output.
  • Veritas AltaTM Archiving:
    • Manage Your Own Key (MYOK) provides a new level of security, allowing you to revoke encryption keys whenever.
    • One-Time Password (OTP) grants an additional layer of security beyond our existing options and for users that have not rolled out SSO/MFA yet.
    • Azure AD MFA allows you to enforce other authentication methods to access Alta Archiving resources.
    • Veritas Alta View Dashboard for Compliance & Governance gives you further visibility into your archiving environment so you can better monitor activities.
  • Veritas AltaTM Classification:
    • The Off Channel Signaling Policy can detect off channel signalling to text, phone, email, file shares as well as dozens of the most common social media platforms from Amino to WhatsApp.
    • A new feature provided as a beta option which enables better handling for large files for Data Insight, will provide customers the ability to separate out the thread handling text extraction from the rest of the classification process.
    • New United States Data Protection Law Policies directly align to new US state-based Privacy legislation.
  • Veritas AltaTM Surveillance:
    • The Off-Channel Signaling Policy can detect communications that indicate a shift to a non-monitored communication channel. Failing to detect can lead to massive fines from financial regulatory agencies.
    • Leverages AD groups and distribution lists for user roles and monitored employees instead of individuals to automatically adjust as groups change. 
    • Purpose-built review for audio/video for faster review. 
    • Faster review of hit highlighting by linking to specific hot words and classification hits in the message body and attachments.
  • Veritas AltaTM eDiscovery: 
    • Ability to upload data directly into Alta eDiscovery via targeted collections.
    • Workflow enhancements – allow for multi-user review by batch size and review status.
    • Export enhancements - include “Original Format” Export Option in eDiscovery.
    • Reporting enhancements – update to reporting and logging features to include additional metadata fields.

The need for surveillance tools within organizations is undeniable in today's data-driven business landscape. Veritas' suite of solutions stands out as a reliable and effective means of safeguarding sensitive information, mitigating insider threats, and ensuring compliance with regulations. As the digital world continues to evolve, Veritas remains committed to providing cutting-edge solutions that empower businesses to communicate securely and confidently.

Enhance your organization's security today with Veritas' surveillance tools and embark on a journey towards safer and more compliant communication practices.

Lucas Church
Product Marketing Specialist