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View Complete Online Privacy Statement
We have created this site to provide you with clear and understandable information regarding our privacy practices. Navigate the site to learn more about the privacy protections in Veritas products and services and on Veritas websites.
If you use our products, they may be governed by their own privacy notice. To learn more about the information collected by or in connection with your use of our products, click the links below:
If you have questions or concerns about your privacy, please write to us:
Veritas Technologies, LLC – Privacy Program Office
500 E. Middlefield Road
Mountain View CA 94043
Call us: 1-650-933-1000
Email us: email@example.com
If you are located in the European Economic Area, please
write to us:
Veritas Limited – Care of the UK and Ireland Legal Team
350 Brook Drive
Green Park, Reading, Berkshire, England, RG2 6UH
How our terms are added automatically to our existing contracts
Please read our Veritas GDPR Terms and Conditions for customers here
Please read our Veritas Customer Data Transfer Agreement here
Sub-processors for Veritas Services
Find out more about our GDPR solutions
When you visit our websites, we may collect or ask you to provide certain personal information in order to help us manage our relationship with you. This information may include:
We may use Your Information to:
In addition to the purposes described above, we may, in compliance with applicable legal requirements, use Your Information to provide you with advertisements, promotions and information about products and services tailored to you and your needs. This may include using demographic data or trend data provided by third parties, where permitted. Your contact details, including phone numbers and email addresses, may be used to contact you.
If you do not want us to use Your Information in this way, you can simply choose not to give your permission on the webpages and/or forms with which we collect Your Information. Please note that in some regions this may involve checking or un-checking a box. You can also opt-out at any time by unsubscribing within the message itself where available, or at https://www.veritas.com/form/preferences or by contacting us using the details in the Contact Us section.
We may provide information about your interests in our products to third parties for the purposes of serving you more relevant ads. Where we provide you with interest-based ads on a site other than our own, we do not track your other activities on that site. If you click on our ads, we will know only the domain you came from.
Information From Third Parties
Third parties may provide us with information about you from online and offline sources (for example, we may obtain contact data for marketing purposes when we purchase commercially available lists, or obtain leads from our channel partners, event organizers and lead generation agencies). We may combine such information with the information we already have about you in order to provide you with a better experience, to determine your interest in our products or to improve the quality of our offerings.
Veritas Website Forums or Networking Sites
We operate forums, websites and related information services, to better assist you in using our products and services, discussing technical issues and sharing your experiences. You should be aware that any information you provide in these public forums will not be kept confidential, as it may be read, collected and used by others who access them. To request removal of Your Information from any forum, contact us here. In certain circumstances, we may not be able to remove Your Information, in which case we will let you know why. Your use of these other services may be subject to additional terms and conditions.
We have taken appropriate technical and organizational security measures to protect Your Information from misuse, unauthorized or unlawful access or disclosure, loss, alteration, damage or destruction. These measures include:
Physical safeguards, with locked doors and file cabinets, controlled access to our facilities and secure destruction of media containing Your Information.
Technology safeguards, like the use of anti-virus and endpoint protection software, encryption, and monitoring of our systems and data centers to ensure that they comply with our security policies. For example, credit card information is transmitted using secure socket layer (“SSL”) encryption.
Organizational safeguards, like training and awareness programs on security and privacy, to make sure employees understand the importance and means by which they must protect Your Information. Our organization privacy policies and standards also guide our handling of Your Information.
Storage of Your Information
The information we collect from you may be stored on servers in the United States and anywhere Veritas or our vendors operate.
Links to Other Websites
Our websites may contain links to other websites, which are owned or operated by other companies. If you choose to visit any linked websites, we encourage you to review their privacy statements carefully, as they may differ from ours. We are not responsible for the content or privacy practices of websites that are owned by companies that are not within the Veritas group of companies.
Our websites may also link to co-branded websites that are maintained by Veritas and one or more of our business partners, who are collecting Your Information pursuant to their own privacy practices. We encourage you to read the privacy statements on any co-branded site to which you link for information on the privacy practices of that site.
Our site is not directed to, nor do we knowingly collect information from, children under the age of 13.
We only share Your Information as described below, within our group of companies, with our partners, with service providers that process information on our behalf and for law enforcement purposes.
We may provide Your Information to our partners for the sole purpose of allowing them to conduct Veritas business. Our partners go through a certification process and only after that are they authorized to promote and sell our products and services. Subject to legal requirements, our partners may use Your Information to communicate with you about Veritas products or services they believe are important to you or your business.
If you do not wish to receive promotional emails from our partners, you can unsubscribe directly in the footer of the partner’s email to you.
Service Providers Processing Data On Our Behalf
We may use contractors and service providers to process Your Information on our behalf for the purposes described in this Statement. The categories of recipients include providers of outsourced IT services, such as hosting providers, marketing agencies, providers of temporary staff, analytics providers, and providers of outsourced order processing.
We contractually require service providers to keep information secure and confidential and we do not allow our data processors to share Your Information with others without our authorization, or to use it for their own purposes. However, if you have an independent relationship with these service providers their privacy statements will apply.
In certain instances, it may be necessary for Veritas to disclose Your Information to government officials or other third parties as otherwise as required or permitted by applicable law. Such disclosures may be in response to the following:
Transfer Among Veritas Entities
We are a global company and, as such, we process information in many countries. To conduct our business, and in accordance with this Privacy Statement, Your Information may be transferred to Veritas Technologies in the United States, or to subsidiaries of Veritas Technologies, which may be located in Europe, the Middle East, Africa or Asia Pacific. All transfers will occur in compliance with data transfer requirements of applicable laws and regulations.
We may need to share Your Information where it is necessary to obtain advice on legal, financial or other regulatory matters.
In the process of continuing to develop our business, we may choose to buy or sell certain assets. As a result of these transactions, customer information is usually one of the business assets that is transferred. If we are acquired or a substantial portion of our assets are sold, or if were to go out of business, enter bankruptcy proceedings or experience some other change in control, Your Information may be part of the assets which are acquired by or transferred to a third party. If appropriate we may take reasonable steps to notify you of any such deal and outline your choices in that event.
We store Your Information for as long as is necessary for the purpose for which we collect it. This means that we retain Your Information for as long as your account is active or as needed to provide you services, or for as long as you are the designated contact on your employer’s customer account for billing or administration purposes. We also retain and use Your Information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. Where we process Your contact details for marketing purposes, we will continue to process those contact details for those purposes until such time as you notify us that you no longer wish this processing to take place (provided that we may keep a record of your marketing preferences for as long as may be required to ensure that our marketing activities are conducted in line with such preferences).
Accessing, Updating or Correcting Your Information
You are able to view and update much of Your Information your MyVeritas account. Under certain circumstances, you may be able to request the removal of inaccurate or incorrect information we have about you. We will respond to requests to access, update, correct or delete Your Information where applicable, within any legally required timeframe.
If you are a California resident under the age of 18, you may be permitted to request the removal of certain content that you have posted on our websites. To make such a request, please contact us.
If you have questions or concerns about your privacy, please:
Write to us: Veritas Technologies LLC – Privacy Program Office
500 East Middlefield Road
Mountain View, CA 94043
Call us: 1-650-933-1000
Email us: firstname.lastname@example.org
If you are located in the European Economic Area, please:
Write to us: Veritas Storage (Ireland) Limited – Care of the UK and Ireland Legal Team
350 Brook Drive
Green Park, Reading, Berkshire, England, RG2 6UH
Changes to This Statement
We reserve the right to revise or modify this Privacy Statement. In such event, we will post a prominent notice on this website prior to the change becoming effective.
Additional Information For Europe
In order to meet applicable privacy regulations in the European Economic Area and Switzerland ("Europe"), we provide additional information to our European users.
Who is Responsible For Your Information?
For customers located in Europe, Middle East and Africa, the data controller of Your Information is:
What Is The Legal Basis On Which We Rely To Process Your Information?
On some occasions, we process Your Information with your consent (including when you agree that we may place cookies). Where we do process Your Information based on consent, your consent is revocable at any time.
The ‘How We Use Your Information’ Section above sets out other uses of Your Information that are in our legitimate interests (provided that these interests are not overridden by your data protection rights).
Transfers Of Your Information
We transfer Your Information to countries outside the European Economic Area (the "EEA"), including to countries which have different data protection standards to those which apply in the EEA and including as described in the 'How We Share Your Information' Section of this Policy.
For transfers within Veritas, we have put in place European Commission approved standard contractual clauses to protect Your Information. We also transfer information to suppliers who are outside the EEA and use standard contractual clauses or other methods, such as relying on a supplier's Privacy Shield certification. You have a right to ask us for a copy of the standard contractual clauses or a copy of the other methods used (by contacting us as set out above).
You may ask us for a copy of Your Information, and/or ask us to correct it, erase it or to transfer it to other organisations at your request. You also have rights to object to some processing such as automated decision making and profiling. Where we have asked for your consent to process Your Information, you may withdraw this consent at any time. Where we process Your Information because we have a legitimate interest in doing so (as explained above), you also have a right to object to this. In certain circumstances, you may also have the right to restrict processing of Your Information. These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your data.
We hope that we can satisfy queries you may have about the way we process Your Information. However, if you have unresolved concerns you also have the right to complain to data protection authorities.
A cookie is a commonly used automated data collection tool. Cookies are small text files that are placed on your computer or device by websites that you visit or HTML-formatted emails you open, in order to make websites work, or work more efficiently.
We use different kinds of cookies:
If your website includes a cookie management tool, you will find a hover button at the bottom of your screen. This is available on all our European sites, and can be used to tell you what cookies are being served and how to opt out of receiving them, including third party cookies.
If you do not wish to receive cookies and the site for your region does not include a cookie management tool, you may be able to refuse them by adjusting your browser settings to reject cookies. If you do so, we may be unable to offer you some of our functionalities, services or support. If you have previously visited our websites, you may also have to delete any existing cookies from your browser.
There are different ways you can prevent tracking of your online activity. One of them is setting a preference in your browser that alerts websites you visit that you do not want them to collect certain information about you. This is referred to as a Do-Not-Track (“DNT”) signal.
Please note that our websites may not recognize or take action in response to DNT signals from Web browsers. At this time, there is no universally accepted standard for what a company should do when a DNT signal is detected. In the event a final standard is established, we will assess how to appropriately respond to these signals.
For more detailed information about cookies, Do-Not-Track and other tracking technologies, please visit allaboutcookies.org and allaboutdnt.com.
Third Party Data Collection
This may also include cookies placed by third parties, to deliver tailored information and content which may be of interest to you, such as promotions or offerings, when you visit third party websites after you have left our websites.
Social Media Features and Widgets
Data Processing Terms for Providers
Data Processing Terms for Suppliers (Purchase Order Terms)
Questions? Call Us: 1 (866) 837-4827