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Arctera™ Personal Archive Help

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. Getting started
    1.  
      About Arctera Personal Archive
    2.  
      Prerequisites for Arctera Personal Archive
    3.  
      Compatibility and the latest updates
    4.  
      Known Issues
    5.  
      Accessing new Arctera Personal Archive portal
    6.  
      Logging in
    7.  
      About Email Continuity
    8.  
      About legacy data
    9.  
      Setting application preferences
    10.  
      Resetting a forgotten password
    11.  
      Changing your message view
  2. Managing archives and archived messages
    1.  
      About Folder Sync
    2.  
      Folder Sync FAQ
    3.  
      Viewing Synchronized Folders in Arctera Personal Archive
    4.  
      Monitoring other accounts
    5.  
      Viewing delegate archives
    6. Working with archived emails
      1.  
        Composing new emails
      2.  
        Viewing archived emails
      3.  
        Replying to archived emails
      4.  
        Forwarding archived emails
      5.  
        Restoring archived emails
      6.  
        Applying tags
      7.  
        Removing tags
      8.  
        Saving archived emails to your computer
      9.  
        Downloading email attachments
      10.  
        Printing archived emails
      11.  
        Sending archived email to InsightBook
    7.  
      Viewing collaboration messages
  3. Managing InsightBooks
    1.  
      About InsightBooks
    2.  
      Understanding InsightBooks dashboard
    3.  
      Setting a vacation period
    4.  
      Creating InsightBooks
    5.  
      Creating Notes in InsightBooks
    6.  
      Working with InsightBooks
  4. Managing searches
    1.  
      About Arctera Personal Archive Search
    2.  
      Using Quick Search
    3.  
      Using Advanced Search
    4.  
      Using folder search
    5.  
      Creating a new search
    6.  
      About Hit Highlighting
    7.  
      Search syntax
    8.  
      About stop words and special characters in searches
    9. Boolean operator searches
      1.  
        AND operator search
      2.  
        OR operator search
      3.  
        NOT operator search
      4.  
        About using multiple Boolean operators
      5.  
        About using Boolean operators with phrase searches
      6.  
        About Boolean operators and special characters
    10.  
      Wildcard searches
    11.  
      Proximity searches
    12.  
      Double-byte character set searches
    13.  
      About enhanced searches in Japanese
    14.  
      Using Search Filters
    15.  
      Creating Saved Searches
    16.  
      Updating Saved Searches
    17.  
      Deleting Saved Searches
    18.  
      Searchable attachment types
    19.  
      Arctera Personal Archive Search FAQs
  5. Managing tags
    1.  
      About Arctera Personal Archive tags
    2.  
      Updating tags
    3.  
      Deleting tags

Using Advanced Search

Advanced Search provides additional search options that let you focus a search within specific message components such as sender, recipient, or subject. You can also search on message attributes such as the sent date, mail direction, or attachment type.

Advanced Search supports phrase searches, Boolean searches, wildcard searches, and proximity searches. Search terms are not case-sensitive.

To use Advanced Search

  1. In the toolbar at the top of the browser window, click the Expansion icon to show the Advanced Search options.
  2. Specify your search criteria in the following fields:

    Content

    Enter a user name, email address, or search term.

    Subject

    Enter the subject of the message, or part of the subject.

    From

    Enter the name or the email address of the message sender.

    Note:

    You can click From to select names or email addresses from the global address list.

    To

    Enter the name or the email address of the message recipient.

    This option produces search results from the To, CC, and BCC fields.

    Note:

    You can click To to select names or email addresses from the global address list.

    Mail Direction

    Select an option to search for all messages, only incoming messages, or only outgoing messages.

    Has Attachment

    Select to find only those messages that have attachments.

    Note:

    Password protected and encrypted attachments are not included in searches.

    Attachment Type

    If you selected the Has Attachment check box, specify an attachment type. Arctera Personal Archive search supports a wide range of attachment types.

    See Searchable attachment types.

    Sent Date

    Select a predefined date range option or select Custom Date to enter a specific date range.

  3. Click the Magnifying Glass icon to perform your search.