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Arctera™ Personal Archive Help

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. Getting started
    1.  
      About Arctera Personal Archive
    2.  
      Prerequisites for Arctera Personal Archive
    3.  
      Compatibility and the latest updates
    4.  
      Known Issues
    5.  
      Accessing new Arctera Personal Archive portal
    6.  
      Logging in
    7.  
      About Email Continuity
    8.  
      About legacy data
    9.  
      Setting application preferences
    10.  
      Resetting a forgotten password
    11.  
      Changing your message view
  2. Managing archives and archived messages
    1.  
      About Folder Sync
    2.  
      Folder Sync FAQ
    3.  
      Viewing Synchronized Folders in Arctera Personal Archive
    4.  
      Monitoring other accounts
    5.  
      Viewing delegate archives
    6. Working with archived emails
      1.  
        Composing new emails
      2.  
        Viewing archived emails
      3.  
        Replying to archived emails
      4.  
        Forwarding archived emails
      5.  
        Restoring archived emails
      6.  
        Applying tags
      7.  
        Removing tags
      8.  
        Saving archived emails to your computer
      9.  
        Downloading email attachments
      10.  
        Printing archived emails
      11.  
        Sending archived email to InsightBook
    7.  
      Viewing collaboration messages
  3. Managing InsightBooks
    1.  
      About InsightBooks
    2.  
      Understanding InsightBooks dashboard
    3.  
      Setting a vacation period
    4.  
      Creating InsightBooks
    5.  
      Creating Notes in InsightBooks
    6.  
      Working with InsightBooks
  4. Managing searches
    1.  
      About Arctera Personal Archive Search
    2.  
      Using Quick Search
    3.  
      Using Advanced Search
    4.  
      Using folder search
    5.  
      Creating a new search
    6.  
      About Hit Highlighting
    7.  
      Search syntax
    8.  
      About stop words and special characters in searches
    9. Boolean operator searches
      1.  
        AND operator search
      2.  
        OR operator search
      3.  
        NOT operator search
      4.  
        About using multiple Boolean operators
      5.  
        About using Boolean operators with phrase searches
      6.  
        About Boolean operators and special characters
    10.  
      Wildcard searches
    11.  
      Proximity searches
    12.  
      Double-byte character set searches
    13.  
      About enhanced searches in Japanese
    14.  
      Using Search Filters
    15.  
      Creating Saved Searches
    16.  
      Updating Saved Searches
    17.  
      Deleting Saved Searches
    18.  
      Searchable attachment types
    19.  
      Arctera Personal Archive Search FAQs
  5. Managing tags
    1.  
      About Arctera Personal Archive tags
    2.  
      Updating tags
    3.  
      Deleting tags

Restoring archived emails

While working with archived emails, you may need to access an email that is no longer available in your inbox. Using Arctera Personal Archive, you can flexibly restore the archived email and send an exact copy of it back to your inbox. The restored email appears at the top of the email list in your inbox with the date and time you restored it. You can see the original timestamp of the email by opening it in your inbox.

Outlook on the web displays the restored timestamp by default. When replying to this email, the original timestamp is displayed properly in the Sent field.

To restore a single email

  1. On the Archives tab, expand the Archives section to view a list of user accounts and delegate archives.
  2. Select the user accounts or delegate archives from which you want to retrieve emails.
  3. Perform any of the following actions on the retrieved emails:

    • In the email list, select one or more archived email. Upon selection, the Restore option enables on the toolbar. Click Restore.

    • In the email list, click on the required email. Upon clicking, the email content is shown. Click Restore option on the toolbar.

    • In the email list, right-click on the required email. From the available sub-menus, click Restore this email.

      Note:

      You can only restore one email at a time from the right-click menu. Even if you select multiple emails and click Restore this email in the right-click menu, Arctera Personal Archive only restores the email you right-clicked.

  4. Upon clicking Restore or Restore this message,