Arctera™ Insight Personal Archive Help
- Getting started
- About Arctera Insight Personal Archive
- Prerequisites for Insight Personal Archive
- Compatibility and the latest updates
- Known Issues
- Accessing new Arctera Insight Personal Archive portal
- Logging in
- About Email Continuity
- About legacy data
- Setting application preferences
- Resetting a forgotten password
- Changing your message view
- Managing archives and archived messages
- Managing InsightBooks
- Managing searches
- About Insight Personal Archive Search
- Using Quick Search
- Using Advanced Search
- Using folder search
- Creating a new search
- About Hit Highlighting
- Search syntax
- About stop words and special characters in searches
- Boolean operator searches
- Wildcard searches
- Proximity searches
- Double-byte character set searches
- About enhanced searches in Japanese
- Using Search Filters
- Creating Saved Searches
- Updating Saved Searches
- Deleting Saved Searches
- Searchable attachment types
- Insight Personal Archive Search FAQs
- Managing tags
Viewing Synchronized Folders in Insight Personal Archive
After an initial synchronization event, you can view your Microsoft Outlook folder structure in Insight Personal Archive. During subsequent synchronization events, Folder Sync replicates any changes you make to your Outlook folder structure in Insight Personal Archive.
Note:
Folder Sync does not synchronize the contacts, tasks, or calendar items from Microsoft Outlook to Insight Personal Archive.
To view your synchronized folders
- Log in to Insight Personal Archive.
- Select the monitored and delegate archive accounts you want to view.
Note:
To view the delegate archive accounts folder structure, ensure that you have enabled the View Delegate Folder Structure option in the Arctera Insight Management Console.
- To hide the archive accounts folder that do not have data, click the Hide Empty Folders check box.
- Click the sync icon to refresh the active folders view.
- In the left pane, select the Active Folders tab to view the monitored and delegate archive accounts folder structure.
Note:
If you have over 4,000 synchronized monitored and delegate archive folders, the loading time in the Active Folders tab might take up to five minutes.
- In the Active Folders tab, select a synchronized folder to view the archived messages inside that monitored or delegate archive folder in the message list.