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Arctera™ Personal Archive Help

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. Getting started
    1.  
      About Arctera Personal Archive
    2.  
      Prerequisites for Arctera Personal Archive
    3.  
      Compatibility and the latest updates
    4.  
      Known Issues
    5.  
      Accessing new Arctera Personal Archive portal
    6.  
      Logging in
    7.  
      About Email Continuity
    8.  
      About legacy data
    9.  
      Setting application preferences
    10.  
      Resetting a forgotten password
    11.  
      Changing your message view
  2. Managing archives and archived messages
    1.  
      About Folder Sync
    2.  
      Folder Sync FAQ
    3.  
      Viewing Synchronized Folders in Arctera Personal Archive
    4.  
      Monitoring other accounts
    5.  
      Viewing delegate archives
    6. Working with archived emails
      1.  
        Composing new emails
      2.  
        Viewing archived emails
      3.  
        Replying to archived emails
      4.  
        Forwarding archived emails
      5.  
        Restoring archived emails
      6.  
        Applying tags
      7.  
        Removing tags
      8.  
        Saving archived emails to your computer
      9.  
        Downloading email attachments
      10.  
        Printing archived emails
      11.  
        Sending archived email to InsightBook
    7.  
      Viewing collaboration messages
  3. Managing InsightBooks
    1.  
      About InsightBooks
    2.  
      Understanding InsightBooks dashboard
    3.  
      Setting a vacation period
    4.  
      Creating InsightBooks
    5.  
      Creating Notes in InsightBooks
    6.  
      Working with InsightBooks
  4. Managing searches
    1.  
      About Arctera Personal Archive Search
    2.  
      Using Quick Search
    3.  
      Using Advanced Search
    4.  
      Using folder search
    5.  
      Creating a new search
    6.  
      About Hit Highlighting
    7.  
      Search syntax
    8.  
      About stop words and special characters in searches
    9. Boolean operator searches
      1.  
        AND operator search
      2.  
        OR operator search
      3.  
        NOT operator search
      4.  
        About using multiple Boolean operators
      5.  
        About using Boolean operators with phrase searches
      6.  
        About Boolean operators and special characters
    10.  
      Wildcard searches
    11.  
      Proximity searches
    12.  
      Double-byte character set searches
    13.  
      About enhanced searches in Japanese
    14.  
      Using Search Filters
    15.  
      Creating Saved Searches
    16.  
      Updating Saved Searches
    17.  
      Deleting Saved Searches
    18.  
      Searchable attachment types
    19.  
      Arctera Personal Archive Search FAQs
  5. Managing tags
    1.  
      About Arctera Personal Archive tags
    2.  
      Updating tags
    3.  
      Deleting tags

Applying tags

You can apply tags to one or more archived messages in Arctera Personal Archive directly from the message list. You can either apply existing tags or create new personal tags.

To apply tags to a single message

  1. In the message list, select an archived message.
  2. In the toolbar at the top of the browser window, click Tags then click Tag Selected Emails.
  3. In the Add Tag window, do one of the following:

    • Select an existing personal, legal hold, or retention tag to apply.

    • Enter a tag name in the New Tag field to create a new tag.

    Note:

    You can enter up to 50 characters for the tag name.

  4. If you created a new tag, you can enter a comment in the Comment field.
  5. If you created a new tag, you can check Legal Hold Tag to make the new tag a legal hold tag.

    Note:

    You can only create legal hold tags if you are a reviewer or administrator with the required permissions.

  6. Click Ok.

To apply tags to multiple messages

  1. Do one of the following:

    • In the message list, select the archived messages you want to tag, click Tag then click Tag selected Emails.

    • In the toolbar at the top of the browser window, click Tag then click Tag current page to tag the current page of messages.

    • In the toolbar at the top of the browser window, click Tag then click Tag all emails to tag all your messages.

  2. In the Add Tag window, do one of the following:

    • Select an existing personal, legal hold, or retention tag to apply.

    • Enter a tag name in the New Tag field to create a new tag.

      Note:

      You can enter up to 50 characters for the tag name.

  3. If you created a new tag, you can enter a comment in the Comment field.
  4. If you created a new tag, you can check Legal Hold Tag to make the new tag a legal hold tag.

    Note:

    You can only create legal hold tags if you are a reviewer or administrator with the required permissions.

  5. Click Ok.