Arctera™ Insight Personal Archive Help
- Getting started
- Managing archives and archived messages
- Managing InsightBooks
- Managing searches
- Boolean operator searches
- Managing tags
Known Issues
This section provides information about the known issues with Insight Personal Archive.
You may see duplicate archived messages in Insight Personal Archive if the messages were journaled and imported as legacy data to Arctera Insight Archiving.
The Insight Personal Archive splash screen may display indefinitely.
Workaround - You can enable native XMLHTTP support for your web browser if this issue occurs. For Microsoft Internet Explorer, you can find this option on the Advanced tab in the Internet Options menu.
Some Insight Personal Archive functionality may not be available from the Safari browser on iOS devices. We recommend that you contact your administrator about Insight Archiving Mobile Web Access if you want to access your archived messages from a mobile device.