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Arctera™ Personal Archive Help

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. Getting started
    1.  
      About Arctera Personal Archive
    2.  
      Prerequisites for Arctera Personal Archive
    3.  
      Compatibility and the latest updates
    4.  
      Known Issues
    5.  
      Accessing new Arctera Personal Archive portal
    6.  
      Logging in
    7.  
      About Email Continuity
    8.  
      About legacy data
    9.  
      Setting application preferences
    10.  
      Resetting a forgotten password
    11.  
      Changing your message view
  2. Managing archives and archived messages
    1.  
      About Folder Sync
    2.  
      Folder Sync FAQ
    3.  
      Viewing Synchronized Folders in Arctera Personal Archive
    4.  
      Monitoring other accounts
    5.  
      Viewing delegate archives
    6. Working with archived emails
      1.  
        Composing new emails
      2.  
        Viewing archived emails
      3.  
        Replying to archived emails
      4.  
        Forwarding archived emails
      5.  
        Restoring archived emails
      6.  
        Applying tags
      7.  
        Removing tags
      8.  
        Saving archived emails to your computer
      9.  
        Downloading email attachments
      10.  
        Printing archived emails
      11.  
        Sending archived email to InsightBook
    7.  
      Viewing collaboration messages
  3. Managing InsightBooks
    1.  
      About InsightBooks
    2.  
      Understanding InsightBooks dashboard
    3.  
      Setting a vacation period
    4.  
      Creating InsightBooks
    5.  
      Creating Notes in InsightBooks
    6.  
      Working with InsightBooks
  4. Managing searches
    1.  
      About Arctera Personal Archive Search
    2.  
      Using Quick Search
    3.  
      Using Advanced Search
    4.  
      Using folder search
    5.  
      Creating a new search
    6.  
      About Hit Highlighting
    7.  
      Search syntax
    8.  
      About stop words and special characters in searches
    9. Boolean operator searches
      1.  
        AND operator search
      2.  
        OR operator search
      3.  
        NOT operator search
      4.  
        About using multiple Boolean operators
      5.  
        About using Boolean operators with phrase searches
      6.  
        About Boolean operators and special characters
    10.  
      Wildcard searches
    11.  
      Proximity searches
    12.  
      Double-byte character set searches
    13.  
      About enhanced searches in Japanese
    14.  
      Using Search Filters
    15.  
      Creating Saved Searches
    16.  
      Updating Saved Searches
    17.  
      Deleting Saved Searches
    18.  
      Searchable attachment types
    19.  
      Arctera Personal Archive Search FAQs
  5. Managing tags
    1.  
      About Arctera Personal Archive tags
    2.  
      Updating tags
    3.  
      Deleting tags

About Arctera Personal Archive

Arctera Unified Platform Archiving is a cloud-based archiving service that lets your organization store, manage, and discover email messages and other business-critical information. Once your organization enables the service, it journals a copy of all messages you send and receive to Arctera Unified Platform Archiving. Using Arctera Personal Archive, you can work with messages archived using Arctera Unified Platform Archiving.

Note:

Arctera Unified Platform Archiving currently does not archive calendar items, contacts, or notes.

Arctera Personal Archive lets you perform the following actions:

  • Read archived messages.

  • Search for archived messages.

  • Reply to and forward archived messages.

  • Restore archived messages to your inbox.

  • Save archived messages to your computer.

  • Download message attachments.

  • Print archived messages.

  • Tag archived messages.

  • Send new messages.

Note:

Your administrator may choose to make some of these actions unavailable in Arctera Personal Archive.

By default, the message list in Arctera Personal Archive displays only your own archived messages. If your organization subscribes to Arctera eDiscovery your administrator can assign you the reviewer role, which lets you monitor the messages of other archive accounts.

Recent updates to Arctera Personal Archive

Recent updates to Arctera Personal Archive include the following:

  • Your administrator can now control whether the options to print and save messages are available in Arctera Personal Archive.

  • Delegate access now supports Office 365 archive accounts in addition to Exchange on-premises archive accounts.

A list of the updates that were included with previous releases of Arctera Personal Archive is provided separately.

See Compatibility and the latest updates.

For details of all the updates in each release of the Arctera Unified Platform Archiving service suite, see the Arctera Unified Platform Archiving Release Notes on the Arctera support website.